Shaping the future of CX at the Africa CX Conference & Awards 2026The Chartered Institute of Customer Management
More news
Keep a close eye on CX as Covid-19 drives digital transformation in East Africa
Marko Reis 6 Sep 2021
In-housing could be the answer to creating a great customer experience
Reagen Kok 12 Aug 2021
Scaling innovation for maximum business value
Luis Rodriguez 11 Aug 2021
How to get clients and build your customer base
29 Jul 2021
How to boost business leads in a digital environment
James Bayhack 28 Jul 2021
In the as-a-Service economy, subscription without service just won't fly
Daniel Teixeira 27 Jul 2021
Don't become obsolete. Look to your CMO to remain relevant
Wits Business School 19 Jul 2021
A chatbot won't solve all your problems
Helm 19 Jul 2021
Social media as a critical customer service tool
Elzane Dougall 8 Jul 2021
Why 'doing good' is a business priority
Marion-Rose Banks 7 Jul 2021
Why your business needs a CRM system
Starbright 24 Jun 2021
