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MTN Business and Cloudflare expand partnership to deliver managed security across South Africa

MTN Business and Cloudflare expand partnership to deliver managed security across South Africa

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LM Relations builds on 12 years of excellence with 3 strategic appointments

LM Relations builds on 12 years of excellence with 3 strategic appointments

7 Jul 2025

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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

Nazareen Ebrahim: Brilliant women in AI Ethics 2024 and AIE Summit speaker

Nazareen Ebrahim: Brilliant women in AI Ethics 2024 and AIE Summit speakerKarabo Ledwaba

The finalists were announced on 9 July 2025. Source: Supplied

All the 2025 Bookmark Awards finalists

The power of geospatial data to enhance KYC and customer service in banking

The power of geospatial data to enhance KYC and customer service in bankingCharl Fouché, AfriGIS

The finalists were announced on 9 July 2025. Source: Supplied

All the 2025 Bookmark Awards finalists

3 days

The power of geospatial data to enhance KYC and customer service in banking

The power of geospatial data to enhance KYC and customer service in banking

By Charl Fouché 27 Nov 2023

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Bronwyn Williams, future finance specialist at Flux Trends. Image credit: .

Can brands survive the era of fake news, jaded consumers and robot trolls?

Luise Allemann 30 Sep 2019

Top ratings for Biz Rate Card 2019

Top ratings for Biz Rate Card 2019

Bizcommunity.com 27 Sep 2019

Digital transformation is not just an IT project

Digital transformation is not just an IT project

Vusa Nyathi 26 Sep 2019

Are contact centres soft targets for stealing your personal data?

Are contact centres soft targets for stealing your personal data?

26 Sep 2019

Image source: Gallo/Getty.

WhatsApp revolutionising business communication

25 Sep 2019

Image credit: Clark Young on Unsplash.

SA's real 'main market' is where brands will grow market share

Andrew Weinberg 25 Sep 2019

Far behind the CX trend

Far behind the CX trend

Zama Mlanjana 23 Sep 2019

4 ways brands can incorporate chat messaging into their marketing strategy

4 ways brands can incorporate chat messaging into their marketing strategy

Wayne Flemming 19 Sep 2019

#GartnerSYM: Offering the 'everything customer' the multi-experience

#GartnerSYM: Offering the 'everything customer' the multi-experience

Leigh Andrews 17 Sep 2019

Techquilibrium, as explained at Gartner Symposium 2019. Image via Hypertext Africa on .

#GartnerSYM: Avoid disruption, reach 'techquilibrium' in any industry

Leigh Andrews 16 Sep 2019

Image credit: 95C from Pixabay.

Reaching the base-of-the-pyramid consumer

Lorraine Gwewera 10 Sep 2019

The 2019/20 Ask Afrika Icon Brands winners were announced at The Venue in Melrose Arch on 29 August 2019. Image supplied.

Topline trends from the 2019 Ask Afrika Icon Brands survey

Sarina de Beer 9 Sep 2019

Image credit: Mervyn Chan on Unsplash.

#FutureFitYourself: Could sentiment analysis be the magic wand for understanding the contemporary consumer?

Carmen Murray 5 Sep 2019

Customer loyalty - It's a dog's life

Customer loyalty - It's a dog's life

David Alves 4 Sep 2019

Slide from Bagley's presentation.

Click this! Email marketing myths, debunked!

Leigh Andrews 3 Sep 2019

Image credit: Thought Catalog on Unsplash.

Do you know what your customers want their customers to experience?

Jane Stevenson 3 Sep 2019

Image credit: rawpixel from Pixabay.

Surely retention and acquisition are both part of the customer journey

Natalie McCrae 2 Sep 2019

#FairnessFirst: Understand true diversity to become more inclusively creative

#FairnessFirst: Understand true diversity to become more inclusively creative

Leigh Andrews 2 Sep 2019

BizTrends 2020: Make the vision Towards Africa 2020 possible

BizTrends 2020: Make the vision Towards Africa 2020 possible

Bizcommunity.com 29 Aug 2019

Image credit: Alex Knight on Unsplash.

Enhancing customer experience with automation

Paula Sartini 26 Aug 2019

Direct-to-consumer marketing enigma is not insurmountable

Direct-to-consumer marketing enigma is not insurmountable

Anjali Lai 20 Aug 2019

Prevent poor customer service from killing your brand

Wynand Smit 19 Aug 2019

Image credit: hj barraza on Unsplash.

Results from Agency Scope UK 2018/2019 indicate concerns with consumers and the changing digital environment

Johanna McDowell 19 Aug 2019

Customer engagement in an omnichannel world

Customer engagement in an omnichannel world

Mo Areff 13 Aug 2019

Daniel Thebe presenting at #CEM19. Yes, Darth Vader music played as he walked on stage

#CEM19: How to eff-up early in business, then recover

Leigh Andrews 12 Aug 2019

Image credit: Ryoji Iwata on Unsplash.

#FutureFit Yourself: Going back to basics

Carmen Murray 8 Aug 2019

#CEM19: Experiment and break the norm in CX, fail forward fast

#CEM19: Experiment and break the norm in CX, fail forward fast

Leigh Andrews 8 Aug 2019

Image credit: Gerd Altmann from Pixabay.

Still that 11-letter word in marketing and communication: I-N-T-E-G-R-A-T-I-O-N

Ilse Struweg, University of Johannesburg - Marketing Management 8 Aug 2019

Source: Gartner

Chatbots will appeal to modern workers

8 Aug 2019

Are we moving into an age of gender-fluid purchasing?

Are we moving into an age of gender-fluid purchasing?

Eben Esterhuizen 7 Aug 2019

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