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The Lead Creative: "More creative freedom, less money"

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BNPL: A game-changer in retail or a hidden credit trap?Lerato Lamola

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Providing customer experience excellence using analytics and intuition

Yudhvir Seetharam 3 Jul 2023

The mall says ticketless parking is now available. Source: Supplied.

The V&A Waterfront teams up with admyt to provide visitors with cashless, ticketless parking

29 Jun 2023

Image source: Vitaliy Vodolazskyy –

Suppliers obligated to protect consumers

29 Jun 2023

Image source: Ketut Subiyanto from

8 tips for successful retail training

Michael Hanly 26 Jun 2023

Source: © Shoprite Holdings Checkers is currently trialling a subscription deliver service, Xtra Savings Plus.

Checkers trials Xtra Savings Plus

Danette Breitenbach 23 Jun 2023

Peter Ludi, MD Solutions at redPanda Software

How invisible tech will underpin the retail store of the future

Peter Ludi 23 Jun 2023

Source © Niall Wiggan In South Africa, loyalty programme owners are working hard to meet their customers and members where they are, now

7 loyalty programmes trends

20 Jun 2023

Colin Erasmus, chief operations officer at Microsoft South Africa

Retail staff want more tech, research reveals

20 Jun 2023

Hoorah secures Debonairs Pizza's digital creative account in a highly competitive pitch

Hoorah secures Debonairs Pizza's digital creative account in a highly competitive pitch

Hoorah Digital 20 Jun 2023

Image source: Blake Wisz from

Trends in retail training and how this impacts talent retention

Michael Hanly 20 Jun 2023

Source © Egor Kotenko The global retail spend over chatbots is forecast to reach $12bn in 2023; growing to $72bn by 2028

ChatGPT: The great disruptor in retail

19 Jun 2023

Partnership delivers #ChangeforGood to communities in need

Partnership delivers #ChangeforGood to communities in need

19 Jun 2023

Source: © Pharmacy Business All 237 Lloyds Pharmacy branches located in Sainsbury’s in the UK will cease operation by the end of business today

All UK's Sainsbury-based Lloyds Pharmacies closed

13 Jun 2023

Image source: Kindel Media from

Game introduces new e-commerce payment option, myVirtual Credit

12 Jun 2023

Sherrie Donaldson, project director for the Atlas project and BRICS Business Council Skills Development Working Group member

Future skills roadmap for food, beverage sector launches

9 Jun 2023

Source:

South African retailers excel in promotions, customer service lags

9 Jun 2023

Image supplied. Pick ‘n Pay’s expansion to offer financial services at its till has led to an 60% year-on-year increase in cash withdrawals in Pick n Pay stores last year

Pick 'n Pay's expansion into financial services pays off

9 Jun 2023

How to automate and digitise deliveries through ERP

How to automate and digitise deliveries through ERP

Anton Oosthuizen, QuickEasy Software 7 Jun 2023

SA retailers and consumers count the costs of a collapsing state

SA retailers and consumers count the costs of a collapsing state

Lauren Hartzenberg 1 Jun 2023

Virgin Active revamps app and rewards programme to drive loyalty

Virgin Active revamps app and rewards programme to drive loyalty

23 May 2023

Jane Wurwand's journey building the Dermalogica skincare empire

Jane Wurwand's journey building the Dermalogica skincare empire

Lauren Hartzenberg 22 May 2023

VMLY&R South Africa launches gamechanger, VMLY&R Commerce

Danette Breitenbach 15 May 2023

Justine: Celebrating 50 years of local beauty & skincare

Justine: Celebrating 50 years of local beauty & skincare

2 May 2023

Source © Mark Bowden Retailer loyalty programmes are a tool for retailers to drive increased customer engagement

Loyalty programmes: A tool to drive increased customer engagement

2 May 2023

Source: Supplied

Checkers Food Services rebrands, expands to KZN

17 Apr 2023

iStore opens Africa's first Apple Premium Partner store concept in Joburg

iStore opens Africa's first Apple Premium Partner store concept in Joburg

4 Apr 2023

SweepSouth boosts SA domestic workers' earnings

SweepSouth boosts SA domestic workers' earnings

Irvine Partners 10 Mar 2023

How SA's cash-constrained consumers are shifting shopping habits to save on costs

How SA's cash-constrained consumers are shifting shopping habits to save on costs

20 Feb 2023

Source:

SA's beauty spas and salons shake up strategy to boost recovery

30 Jan 2023

Source: Supplied

Builders launches tool to help shoppers source hard-to-find products - even those it doesn't stock

24 Jan 2023

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