Consumer Commission | Bizcommunity

Consumer Commission | Bizcommunity

News

Direct marketing: A national opt-out system and the effect on B2B marketing

Corporate & Commercial Law

Direct marketing: A national opt-out system and the effect on B2B marketing

Nicolene Schoeman-Louw, Issued by SchoemanLaw 2 days

Advertising

Amazon is being taken to court for introducing ads to Prime Video. The world will be watching

Jeannie Marie Paterson 3 days

South Africa’s spam-call era is over and call centres must evolve or die

Direct Marketing

South Africa’s spam-call era is over and call centres must evolve or die

JG Bezuidenhout, Issued by Offernet 11 Jun 2026

Toyota, Lexus recall thousands of vehicles in South Africa

Automotive

Toyota, Lexus recall thousands of vehicles in South Africa

5 Jun 2026

Image source: Richard Thomas –

Consumer Law

CPA amendments: What new direct marketing rules mean for agents

Rowan Terry and Clare Laurent 20 May 2026

Direct Marketing

SA moves to curb spam calls with stricter direct marketing regulations

20 Apr 2026

BM Foods face R1m fine after Listeria detected in Deli Hummus range

Regulatory

BM Foods face R1m fine after Listeria detected in Deli Hummus range

15 Apr 2026

Boston Scientific is recalling certain Axios Stent and Electrocautery Enhanced Delivery Systems, affecting 128 units in South Africa. Image credit: Boston Scientific

Surgical Equipment & Products

Recall notice: Boston Scientific recalls medical devices over safety concerns

14 Apr 2026

Fire risk sparks power bank recall in SA

Technology

Fire risk sparks power bank recall in SA

9 Apr 2026

Product Recall: 6% Slimsy Pomegranate Squash Concentrate

FMCG

Product Recall: 6% Slimsy Pomegranate Squash Concentrate

26 Mar 2026

Clicks recalls kiddies snack after non-pathogenic Listeria detection

Nutrition

Clicks recalls kiddies snack after non-pathogenic Listeria detection

16 Mar 2026

Nutricia recalls baby formula from Clicks and Dis-Chem shelves

Nutrition

Nutricia recalls baby formula from Clicks and Dis-Chem shelves

11 Mar 2026

VW issues nationwide Polo Vivo recall over safety risk

Safety

VW issues nationwide Polo Vivo recall over safety risk

5 Mar 2026

Always, Kotex, Lil-Lets and 6 others under investigation following UFS study

Obstetrics & Gynaecology

Always, Kotex, Lil-Lets and 6 others under investigation following UFS study

27 Feb 2026

Paediatrics

South African caregivers urged to stop use of recalled Nestlé NAN

13 Jan 2026

Volvo recalls popular EX30 electric cars in South Africa

Safety

Volvo recalls popular EX30 electric cars in South Africa

9 Jan 2026

A Swiss flag flutters on the headquarters of Nestle in Vevey, Switzerland, November 25, 2024. Reuters/Denis Balibouse/File Photo.

Health & Safety

Nestlé widens infant formula recall to Africa, the Americas and Asia

Alexander Marrow 8 Jan 2026

Jeep Wrangler and thousands of Kia models recalled in SA

Safety

Jeep Wrangler and thousands of Kia models recalled in SA

9 Dec 2025

Image source: prostooleh from

Consumer Law

When car finance deals go wrong: Legal lessons in consumer rights limitations

Mtho Maphumulo 5 Dec 2025

Illicit Economy Task Forces launched to fight against counterfeit goods in SA

Regulatory

Illicit Economy Task Forces launched to fight against counterfeit goods in SA

3 Dec 2025

Consumers urged to stay alert as festive spending picks up

Retail

Consumers urged to stay alert as festive spending picks up

28 Nov 2025

Be on high alert this Black Friday, says consumer lawyer

Sales

Be on high alert this Black Friday, says consumer lawyer

14 Nov 2025

Nissan Qashqai fuel leak risk leads to major SUV recall in SA

Maintenance

Nissan Qashqai fuel leak risk leads to major SUV recall in SA

3 Nov 2025

Over 12,000 BMWs recalled in South Africa

Safety

Over 12,000 BMWs recalled in South Africa

8 Oct 2025

Children are dying from malnutrition: Relaxed liability can end the crisis

Food, Water & Energy Security

Children are dying from malnutrition: Relaxed liability can end the crisis

Andy du Plessis, Issued by FoodForward SA 6 Oct 2025

NCC recalls Chrysler, Audi vehicles for airbag safety

Safety

NCC recalls Chrysler, Audi vehicles for airbag safety

1 Oct 2025

VW, Volvo, and Toyota recall vehicles in SA

Dealers

VW, Volvo, and Toyota recall vehicles in SA

10 Jul 2025

Drinks Federation urgent call to combat illegal alcohol trade

Regulatory

Drinks Federation urgent call to combat illegal alcohol trade

2 Jul 2025

VW issues recall for Polo and Taigo models in SA

Maintenance

VW issues recall for Polo and Taigo models in SA

13 Jun 2025

Image source: tashatuvango –

Labour Law & Unions

Do automatic termination clauses overrule fair dismissal procedure?

Bradley Workman-Davies and Isabella Keeves 7 May 2025

Nishaat Slamdien, Associate, Spoor & Fisher

IP Law

Rhode blocked: Beauty pop-up gets shut down amid questions over authenticity

Nishaat Slamdien 26 Mar 2025

Honda and Ineos recall cars in South Africa

Manufacturing & Parts

Honda and Ineos recall cars in South Africa

25 Mar 2025

Voluntary product recall: Heartland Foods cereal products

FMCG

Voluntary product recall: Heartland Foods cereal products

24 Mar 2025

Why World Consumer Rights Day matters for your consumer rights

Regulatory

Why World Consumer Rights Day matters for your consumer rights

17 Mar 2025

Image source: bangoland –

Consumer Law

Consumer Tribunal slaps Cell C with R500k fine over roaming dispute

20 Feb 2025

Image source: Sindre Fs from

Consumer Law

Fast food chain slapped with R1m fine for contravening CPA

20 Dec 2024

Free hotline to report the sale of fake or expired food

Regulatory

Free hotline to report the sale of fake or expired food

5 Dec 2024

Gauteng Health MEC laments poor Ekurhuleni spaza food safety standards

SMEs

Gauteng Health MEC laments poor Ekurhuleni spaza food safety standards

4 Nov 2024

Source: Supplied.

Tourism & Travel

Qatar Airways invests in Virgin Australia: A strategic $3bn boost to Aussie aviation

2 Oct 2024

6 car dealerships face tribunal over alleged consumer protection breaches

Maintenance

6 car dealerships face tribunal over alleged consumer protection breaches

26 Aug 2024

Consumer Law

NCC acting commissioner appointed

14 Jun 2024

Clover recalls Go Nuts Peanut Butter

FMCG

Clover recalls Go Nuts Peanut Butter

11 Mar 2024

What are the insurance implications of product recalls?

Regulatory

What are the insurance implications of product recalls?

15 Feb 2024

More peanut butter brands recalled

FMCG

More peanut butter brands recalled

12 Feb 2024

Pick n Pay recalls 3 peanut butter brands

FMCG

Pick n Pay recalls 3 peanut butter brands

5 Feb 2024

Fasa concerned with legal franchise disputes despite franchising thriving in SA

Franchising

Fasa concerned with legal franchise disputes despite franchising thriving in SA

2 Feb 2024

Source: © 123rf Vodacom has to pay an administrative fine of R1m after the National Consumer Tribunalfinding on the company’s conduct on fixed-term contracts

Digital

Vodacom to pay R1m fine after negating consumers' right to cancel fixed-term contracts

19 Oct 2023

Image source: levelupart –

Health & Safety

Mainstay and Terra Firma multi-hinge aluminium ladders recalled

13 Jul 2023

Unpacking the importance of plain language in property agreements

Residential Property

Unpacking the importance of plain language in property agreements

Alana Lee Slinger 13 Jul 2023

Image source: ttatty –

Consumer Law

Court reaffirms non-compliant imported goods not allowed to enter SA

6 Jul 2023