The National Consumer Commission (NCC) has announced a recall affecting 23,667 Chery and Omoda vehicles in South Africa over defects that could cause rear suspension failure or compromise braking performance.
The recall covers the Chery Tiggo 4, Omoda C5 and Chery Tiggo 8 Pro Max 2.0. The vehicles were sold nationally, with affected models spanning vehicles made available for sale between 2023 and 2026.
The largest recall involves 17,508 Chery Tiggo 4 vehicles made available for sale between 17 October 2023 and 27 March 2024.
According to Chery South Africa, welding irregularities in the rear axle sleeve could cause the rear axle to dislodge, resulting in the collapse of the rear suspension.
A similar defect affects 2,685 Omoda C5 vehicles made available for sale between February 2023 and July 2026. The potential consequence is also rear axle dislodgement and rear suspension collapse.
Brake defect affects Tiggo 8 Pro Max
The recall also affects 3,474 Chery Tiggo 8 Pro Max 2.0 vehicles manufactured from 20 May 2026 onwards.
In these vehicles, the front brake pipe may come into contact with the turbocharger assembly. This could cause wear to the pipe and potentially lead to brake fluid leakage.
The NCC warns that reduced braking performance and increased stopping distances could result in a collision, serious injury or death.
What affected owners should do
Owners of the affected models are urged to contact an authorised Chery dealership for an inspection and any necessary repairs.
Consumers can also check whether their vehicle is affected through its vehicle identification number (VIN) on Chery South Africa's website.
If an affected vehicle may be unsafe to drive, owners should contact an authorised dealership or Chery's contact centre to arrange towing rather than continue driving it.
All remedial work will be carried out at no cost to consumers.
NCC investigating Chery over previous recalls
The NCC also disclosed that it initiated a separate investigation against Chery in October 2026 over allegations that certain vehicles had been recalled without the commission being notified.
That investigation is ongoing and is separate from the recall announced on 10 November.
NCC acting commissioner Hardin Ratshisusu urged consumers to respond to the recall and reminded suppliers of their obligation to notify the commission promptly when conducting product recalls.
Consumers with questions about the recall can contact the NCC at az.gro.ccneht@llaceRtcudorP.
