Results for CX


Source: Getty
Paul Coxhill, managing director at Warc
Wunderman Thompson SA Wins at 2021 Acquia Engage Awards
Wunderman Thompson SA appoints consulting director, Kayembe Ilunga
Why etailers are missing out on billions in sales: CEM Africa features latest SA Digital CX Report
CEM Africa gathers who's who of e-commerce and CX gurus
Building a growth-centred digital marketing budget for 2022
Source: Pexels
Predictions 2022: This is a year to be bold
Introvert vs extrovert: does brand personality really matter?
Source: ©supplied. Marko Reis, regional manager, Infobip East Africa releases 2021 holiday video advertising guide for brands and retailers
Multichoice, Shoprite, Woolworths, Superbalist and others to share lessons in customer experience (CX) at CEM Africa in Nov
Vuka Group collaborates with Smarter Mobility Africa and Kinetic Events
The increasing trend of AI in advertising/marketing lead generation
Digital first-impressions matter
Effective CX begins with optimisation of operations
Global companies are turning to SA for media and marketing expertise
The next big leap forward for CRM
Source: Ford Motor Company
Source: Getty
Let’s Talk Digital is hosted by Audrey Naidoo
Here's why technology needs to get out the way of digital transformation
Keep a close eye on CX as Covid-19 drives digital transformation in East Africa
#BehindtheMask: Helen Ludwig, chief strategy officer at Wonder
AI is not a panacea to all business problems but is key to augmenting conversational communications
Rebuilding SA: The opportunity for businesses to leave a lasting legacy
Gareth McPherson, CEO of Wonder
Don't reinvent your VOC programme, just use the data you gather effectively
How to boost business leads in a digital environment
#WorldEmojiDay: Businesses divided on using emojis in the workplace
How payment solutions are revolutionising WhatsApp and enhancing CX
Companies win when the best security also means the best CX
Hyper-personalisation in retail. Are we there yet?
Why 'doing good' is a business priority
It's not how much you spend, but how much you care
Chat commerce set to disrupt e-commerce and other emerging trends
Source: © Diego Vito Cervo -
The rise of content marketing and effectively using it
White Star launches newest campaign: For The Love of Maize
Using master data management to build a customer-centric business
Local e-commerce sites need to up their game if they hope to retain customer loyalty
Humans trump chatbots for customer retention
The Fulfilment Summit set to go live this week
Harness the power of a UCX to meet modern customer demands
#Exclusive: Industry heavyweights launch Wonder, SA's newest CX agency
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