News
Research
More than a score: How mystery shopping reveals what really drives customer experience
Issued by BMi Research 1 Oct 2026
Marketing
Mscsports and Telkom’s ‘Possibility in Play’ takes home 2 New Gen Awards
Issued by Mscsports 30 Sep 2026
Digital
Winners announced for the 2026 WesBank New Generation Awards
Issued by WesBank New Generation Awards 29 Sep 2026
CRM, CX, UX
CEM Africa Awards 2026 set to recognise Africa’s leading CX talent and innovation
Issued by CEM Africa Summit 29 Sep 2026
Marketing
The cost of coping is changing the way township consumers shop
Issued by Rogerwilco 22 Sep 2026
OOH
Beyond visibility: Why township wall murals still matter in a digital-first world
Issued by Owakhe Media 17 Sep 2026
Research
When the cost of coping becomes part of the township customer experience
Issued by Rogerwilco 10 Sep 2026
Events & Conferencing
CEM Africa 2026 closes on a high with a strong community response
Issued by CEM Africa Summit 7 Sep 2026
Advertising
New Mazda CX-5: The world is more interesting when you’re not swearing at it
Issued by Boundless 7 Sep 2026
Digital
WesBank returns as Headline Sponsor for 2026 New Generation Awards
Issued by WesBank New Generation Awards 3 Sep 2026
Digital
WesBank New Generation Awards announces 2026 finalists
Issued by WesBank New Generation Awards 1 Sep 2026
CRM, CX, UX
Telviva launches intelligent digital agent 'Viva', bringing 24/7 customer service automation to SA businesses
Issued by Telviva 1 Sep 2026
Everlytic Communication Insights
South Africans are open to AI but still expect access to a person
Markets & Investment
Investec Bank named overall winner of the 2026/27 Ask Africa Orange Index
Issued by ASK AFRICA 28 Aug 2026
Events & Conferencing
CEM Africa 2026: Africa’s CX leaders meet in Cape Town
Issued by CEM Africa Summit 17 Aug 2026
PR & Communications
Watch the webinar: Solving the CRM-communications gap to redefine customer engagement
Issued by Telviva 21 May 2026
PR & Communications
Why investing in your people is a crucial step to improving customer service
Issued by Telviva 19 Nov 2025
CRM, CX, UX
Ask Africa Orange Index 2026: Celebrating leaders in customer experience
Issued by ASK AFRICA 7 Aug 2026
CRM, CX, UX
Shaping the future of CX at the Africa CX Conference & Awards 2026
Issued by The Chartered Institute of Customer Management 15 Jul 2026
CRM, CX, UX
CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX
Issued by CEM Africa Summit 29 Jun 2026
Artificial Intelligence
Delivering AI systems at the speed and scale to meet consumer demand
25 Jun 2026
Artificial Intelligence
The human paradox: The faster AI advances, the more human connection matters
Artificial Intelligence
Your brand is already being judged by an AI that has never read your press release
Research
From insight to impact: MASA approves Rogerwilco research as CPD learning content
Issued by Rogerwilco 22 Apr 2026
Exhibitions & Events
Converge Africa proudly announces Amazon South Africa as a Diamond partner
Issued by Converge Africa 25 Feb 2026
