Results for digital commerce

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#DoBizZA: How local brands can leverage their 'made in SA' status to entice shoppers
#DoBizZA: How local brands can leverage their 'made in SA' status to entice shoppersArticle

Locally sourced products, services and ingredients comfort consumers, meeting their new needs for hygiene and spreading feel-good stories that celebrate the best of our diverse culture, style and ideas...

Karin Du Chenne 3 days ago

How conversational commerce is shaping the future of business
How conversational commerce is shaping the future of businessArticle

While 'conversational commerce' is not a new concept, the phenomenon is gaining momentum, driving innovation and customer experience in an ever-changing e-commerce landscape...

James Bayhack 14 Sep 2020

#WomensMonth: Karen Nadasen provides insights to how PayU South Africa is empowering women
#WomensMonth: Karen Nadasen provides insights to how PayU South Africa is empowering womenArticle

Karen Nadasen, CEO at PayU South Africa, is fulfilling her promise of a seismic shift towards women in technology, and women in her community...

Evan-Lee Courie 27 Aug 2020

Network International to acquire DPO in landmark pan-African payments deal
Network International to acquire DPO in landmark pan-African payments dealArticle

DPO Group will support the expansion of Network International's presence across Africa, one of the most under-penetrated and fast-growing payments markets in the world...

29 Jul 2020

Global disruption can have local implications
Global disruption can have local implicationsArticle

The global impact that the Covid-19 pandemic has had not only on public health, but on business, cannot be underestimated...

Soromfe Uzomah 27 Jul 2020

Covid-19 shifts online sales from desirable to essential
Covid-19 shifts online sales from desirable to essentialArticle

The Covid-19 pandemic has exposed the precariousness of a solely bricks and mortar model...

23 Jul 2020

Technology can keep you on step in times of radical change
Technology can keep you on step in times of radical changeArticle

The Covid-19 pandemic has in this time of unprecedented demand for essential goods revealed many vulnerabilities in supply chains, logistics and fulfilment operations...

Andrew Dawson 22 Jul 2020

E-commerce: Opening the economy, digitally
E-commerce: Opening the economy, digitallyArticle

While e-commerce has been with us for a considerable amount of time, the Covid-19 pandemic and the effects of lockdown protocols have pushed its use to new heights...

André Bresler 14 Jul 2020

Getty
SA Digital CX Report: The R1bn lesson in customer advocacyArticle

The results of the 2020 South African Digital Customer Experience (CX) Report reveals that brands need to adopt new strategies to engage, acquire and retain their customers...

1 Jul 2020

SA's record e-commerce performance offers hope for battered economy
SA's record e-commerce performance offers hope for battered economyArticle

E-commerce is providing a ray of hope for the local economy with transactions hitting a record high in May and June...

30 Jun 2020

PayGate Plus merchants get instant access to online credit payments with Mobicred
PayGate Plus merchants get instant access to online credit payments with MobicredArticle

As shoppers continue to embrace e-commerce, payment specialist, DPO South Africa, has announced the addition of a digital credit payment option, Mobicred, to its PayGate Plus fully managed payment solution...

Issued by DPO South Africa 29 Jun 2020

Finding meaning in times of crisis
Finding meaning in times of crisisArticle

Unprecedented times require marketers and brands to make difficult decisions and to plan with caution yet act with speed. How can we walk the tightrope of money-making and genuine empathy in this maelstrom, asks Emma Odendaal, Digital Director at John Brown South Africa...

Issued by Dentsu Aegis Network 17 Jun 2020

How will SA business handle the digital commerce crush?
How will SA business handle the digital commerce crush?Article

Covid-19 is a global pandemic, evolving at unprecedented speed and scale. It is creating a universal imperative for governments and organisations to take immediate action to protect their people...

Vukani Mngxati 12 Jun 2020

Flipkart unveils bilingual voice assistant for grocery shopping
Flipkart unveils bilingual voice assistant for grocery shoppingArticle

Indian e-commerce giant Flipkart has debuted a voice assistant feature to make consumers' online shopping journeys "simpler and more natural"...

12 Jun 2020

Covid-19 a shot in the arm for e-commerce
Covid-19 a shot in the arm for e-commerceArticle

Online retail may account for under 2% of total retail sales in South Africa, but the Covid-19 pandemic is encouraging consumers to switch to digital shopping and payment alternatives...

Lauren Hartzenberg 25 May 2020

Clickatell responds to Covid-19 with FAQ response solution
Clickatell responds to Covid-19 with FAQ response solutionArticle

In response to the Covid-19 crisis, Clickatell has announced a cost-effective response solution for businesses' contact centres to deliver enhanced customer experience.

8 May 2020

E-commerce AC19: How Covid-19 is speeding up digital transformation in SA
E-commerce AC19: How Covid-19 is speeding up digital transformation in SAArticle

As a result of the lockdown, there has been an almost immediate shift from traditional methods of business and retail...

Michaela Gabriel 28 Apr 2020

Digital commerce spend to fall by 14% in 2020, impacted by coronavirus
Digital commerce spend to fall by 14% in 2020, impacted by coronavirusArticle

Global spending on digital commerce is expected to drop by 14% in 2020, as Covid-19 lockdowns and reductions in consumer spending are felt...

15 Apr 2020

Covid-19 will fast-track growth in contactless payments
Covid-19 will fast-track growth in contactless paymentsArticle

South Africa can expect significant growth in contactless payments on the back of Covid-19. It is also likely that the public's newfound aversion to contact will spur additional innovation...

7 Apr 2020

35% growth in Black Friday online sales points to prepared shoppers, industry resilience
35% growth in Black Friday online sales points to prepared shoppers, industry resilienceArticle

Black Friday online trading volumes spiked by 400% on 29 November, compared to an average trading day...

4 Dec 2019

Annual digital commerce spend to climb to $19tn by 2024
Annual digital commerce spend to climb to $19tn by 2024Article

A new study by Juniper Research reveals that global spending on digital commerce will reach $18.7 trillion by 2024, up from $11.2 trillion in 2019...

20 Nov 2019

Dynamicweb, Braintree partner up to offer true e-commerce
Dynamicweb, Braintree partner up to offer true e-commerceArticle

Braintree, the consulting and integration division of Vox, has entered a partnership with the Dynamicweb software platform...

20 Nov 2019

Top strategic predictions for 2020 and beyond
Top strategic predictions for 2020 and beyondArticle

Gartner revealed its top strategic predictions for 2020 and beyond...

29 Oct 2019

Alastair Tempest and Mpho Sekwele from EFSA.
EFSA launches Africa's first e-commerce TrustmarkArticle

The Ecommerce Forum South Africa has launched its Safe.Shop Trustmark. The EFSA provides the Trustmark badge to e-commerce platforms that have been confirmed as being compliant...

23 Oct 2019

SA retailers still not fully embracing online opportunity - Accenture
SA retailers still not fully embracing online opportunity - AccentureArticle

A new study by Accenture suggests that traditional retailers in South Africa are putting most of their efforts into their core brick-and-mortar stores as they find online operations expensive...

21 Oct 2019

Brussels Airport via
Ethiopian Airlines expands digital payment methodsArticle

Ethiopian Airlines has partnered with CellPoint Digital to introduce WeChat Pay and KNET...

17 Sep 2019

Image credit: Luke Chesser on Unsplash.
3 data trends shaping digital marketing in the next 18 monthsArticle

Datacore Media MD Grant Lapping outlines three data-related trends that will change the game for brands over the next year to 18 months...

Grant Lapping 29 Aug 2019

#ECO19: How to build and sustain the trust of the online consumer
#ECO19: How to build and sustain the trust of the online consumerArticle

The key to building and sustaining the trust of the online consumer is to focus your business entirely on them, says Platinum Seed's Bradley Elliott...

Maroefah Smith 25 Mar 2019

Global study identifies success factors to improve daily travel
Global study identifies success factors to improve daily travelArticle

Visa, in collaboration with Stanford University, launched one of the largest global studies examining the growing demand for public and private transportation...

22 Mar 2019

Millions to benefit from the rise of digital commerce in Africa
Millions to benefit from the rise of digital commerce in AfricaArticle

New research that shows 80 million young people will benefit from the rise of digital commerce in Africa by 2030...

1 Mar 2019

Why the rise of digital commerce holds promise for Africa
Why the rise of digital commerce holds promise for AfricaArticle

80 million young people will benefit from the rise of digital commerce in Africa by 2030, according to a new report released by the Mastercard Foundation in partnership with BFA...

28 Feb 2019

A decade down the line. Banking evolution accelerates in 2019
A decade down the line. Banking evolution accelerates in 2019Article

Ten years after the global banking crisis, 2019 looks like it could be a year of tipping points in the evolution of the industry globally...

21 Feb 2019

4 CRM marketing trends to ignite 2019
4 CRM marketing trends to ignite 2019Article

Never has the emphasis on customer centricity been more rampant than it is in the era of the connected customer who, thanks to technology, has become more powerful and vocal than ever before, marking only the beginning of an era where failure to listen equals a rapid demise of your brand...

Sugeshni Subroyen 12 Feb 2019

Digital investment, transformation vital for a profitable future in retail
Digital investment, transformation vital for a profitable future in retailArticle

As consumer expectations heighten and e-commerce sales continue to rise, businesses too slow to adapt to a digital world have a tough road ahead...

16 Jan 2019

#BizTrends2019: Own your MarTech, control your data
#BizTrends2019: Own your MarTech, control your dataArticle

Marketing leaders should be wary of the marketing automation siren call and focus on building the foundations to enable real digital performance...

Johan Walters 13 Dec 2018

6 tips to prevent online fraud from sinking your business
6 tips to prevent online fraud from sinking your businessArticle

The success of the recent Black Friday and Cyber Monday weekend is testament to the opportunity offered by digital commerce. But local entrepreneurs should not underestimate the threat of online fraud...

Brendon Williamson 12 Dec 2018

Visa and Vivo Energy partner to enhance digital payments
Visa and Vivo Energy partner to enhance digital paymentsArticle

Visa and Vivo Energy have announced a pan-African agreement to provide digital payment services to consumers across 15 African countries, where both companies operate...

27 Nov 2018

Time to act on digital transformation
Time to act on digital transformationArticle

Digitisation has forever changed the consumer buying experience. The internet was once a simple tool to browse options and compare prices but has now become...

Carmen Whateley 17 Oct 2018

Online Retailer of the Year awards launches in SA
Online Retailer of the Year awards launches in SAArticle

The search is on for SA'S Online Retailer of the Year. World Wide Worx in partnership with Platinum Seed, Visa, Heavy Chef and the E-commerce Forum of Africa, has launched a new awards programme...

17 Oct 2018

Top 10 trends in digital commerce
Top 10 trends in digital commerceArticle

Much has changed since the first products were sold online in the 1990s...

Sandy Shen 16 Oct 2018

Internet inclusion and its transformative power in Africa
Internet inclusion and its transformative power in AfricaArticle

The recently released Internet Inclusive Index: Bridging Digital Divides report gives South Africa the number one ranking on the African continent...

Kevin South 16 Oct 2018

Survey finds AI projects in digital commerce are successful
Survey finds AI projects in digital commerce are successfulArticle

The use of artificial intelligence (AI) in digital commerce is generally considered a success...

15 Oct 2018

Using tech to unlock new markets, cross-border trade for African SMEs
Using tech to unlock new markets, cross-border trade for African SMEsArticle

African consumer and business spending is projected to reach a combined $6.7tn by 2030 with some reports indicating a $2.1tn consumer spending projection for as early as 2025...

Soromfe Uzomah 28 Sep 2018

Empowering businesses to transform digitally
Empowering businesses to transform digitallyArticle

The world has gone digital is a term we hear far too often nowadays, but it's not exactly true. There is an increasing distinction between those who are leading the change and profiting from it, and those who are falling behind and missing the many opportunities...

Nick Durrant 6 Sep 2018

Empowering businesses to transform digitally
Empowering businesses to transform digitallyArticle

The world has gone digital is a term we hear far too often nowadays, but it's not exactly true...

Nick Durrant 5 Sep 2018

The future of retail: Clicks, bricks and data-driven insights
The future of retail: Clicks, bricks and data-driven insightsArticle

Over the last 15 years, technology has reshaped the face of global retail. With billions of people spending more time online each day, the way we buy things has evolved...

Sarah Quinlan 13 Jul 2018

Cosmo teams up with Takealot for shoppable July issue
Cosmo teams up with Takealot for shoppable July issueArticle

Cosmo SA readers are able to shop the pages of the July 2018 issue thanks to a partnership with online retailer Takealot.com...

28 Jun 2018

Global digital commerce spend forecast to reach $14.7tn by 2022
Global digital commerce spend forecast to reach $14.7tn by 2022Article

Global consumer spend on digital commerce will reach $14.7tn by 2022, up by 60% on last year's figure of $9.2tn. It's expected to approach $15tn annually...

6 Jun 2018

Global e-commerce communities are disrupting the retail marketplace
Global e-commerce communities are disrupting the retail marketplaceArticle

Giant digital shopping destinations now account for more than 50% of the nearly $500 billion spent by North American consumers online...

21 May 2018

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