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Loyalty crisis: South Africans switching brands faster than ever

Loyalty crisis: South Africans switching brands faster than everMosa Ntwampe, Brave Group

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Source: Women on Wheels https://www.womenonwheels.co.za/ Women on Wheels]] Junk Mail Marketplace's online auction has sold almost R30m worth of stock from car auctions

Junk Mail: From print to online

7 Jul 2022

Supplied. The township is a place of thriving entrepreneurship

Digital Marketers don't forget to look up

Craig Hannabus 27 Jun 2022

Brightest minds in CX to gather at CEM Africa this August

Brightest minds in CX to gather at CEM Africa this August

23 Jun 2022

Jacques Celliers, CEO of FNB. Source: Supplied

FNB eBucks recognised as loyalty champion in global awards

20 Jun 2022

Source:

Customer referrals as a marketing tool

Heinrich Swanepoel 20 Jun 2022

Source: © everythingpossible The requirement for SQL skills is growing among digital agencies

SQL: increasingly relevant to digital agencies

Francois Jooste 14 Jun 2022

Source: ©dolgachov -

Trust and customer experience as important as products, study reveals

9 Jun 2022

Source: © baucemag The Cell C Extension campaign found its insight in the heart of South African culture – hair salons

Hair salons campaign wins MediaCom SA and Cell C gold

6 Jun 2022

BMW: Transforming to a digital, customer-centric approach

Danette Breitenbach 31 May 2022

World's most trusted customer engagement platform, MoEngage, now available in SA

World's most trusted customer engagement platform, MoEngage, now available in SA

Rogerwilco 31 May 2022

Source: © Denis Putilov Today businesses have to prioritise relevant, personalised client experiences

Prioritising the personalised experience for success

25 May 2022

Wonder celebrates a year of leading purpose-based brands

Wonder celebrates a year of leading purpose-based brands

Evan-Lee Courie 24 May 2022

CX is not a quick fix but a long-term gain

CX is not a quick fix but a long-term gain

Neville Quinton 20 May 2022

Why listening to what your customers want is a terrible idea

Why listening to what your customers want is a terrible idea

Jonathan Cherry 19 May 2022

Getting chat commerce right from the start is critical

Getting chat commerce right from the start is critical

Joe de Wet 19 May 2022

Source: © Linkedin Kyle Ranally, Global Vertical Insights Marketing strategist, Meta (formerly Facebook), New York

#EcomAfrica: Today's CX lays the foundation of the future shopping experience

Danette Breitenbach 11 May 2022

Helm goes global with Dr. Oetker

Helm goes global with Dr. Oetker

Helm 11 May 2022

Source: © ra2studio

Bulk emailing: by no means a straightforward and simple affair

JD Engelbrecht 10 May 2022

Source: © cottonbro

Pivoting to changing customer behaviours online

Linda Saunders 5 May 2022

#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

Lauren Hartzenberg 3 May 2022

#LunchtimeMarketing: What is customer lifetime value and how do you measure it?

#LunchtimeMarketing: What is customer lifetime value and how do you measure it?

22 Apr 2022

Bringing the omnichannel B2C experience into the B2B retail space

Bringing the omnichannel B2C experience into the B2B retail space

Andrew Dawson 21 Apr 2022

Marketing to Millennials and Gen Z: Social selling beyond stereotypes

Marketing to Millennials and Gen Z: Social selling beyond stereotypes

Kantar 14 Apr 2022

Andrew Bourne, regional manager - Africa, Zoho Corporation

Great CX: Not only about existing customers, also for potential customers

Andrew Bourne 14 Apr 2022

Daniel Calbacho to open Red Marketing office in London

Daniel Calbacho to open Red Marketing office in London

Evan-Lee Courie 13 Apr 2022

#EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

#EcomAfrica: Online retail beyond the pandemic, with OneDayOnly's Laurian Venter

Lauren Hartzenberg 12 Apr 2022

Source:

Africa's digital-native companies poised to unlock revenue growth

Olufunmilayo Okubena 7 Apr 2022

Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022

Extending e-commerce to m-commerce and q-commerce: The ABCs of CX in 2022

Andrew Wiseman, Kantar 7 Apr 2022

Source:

Are we too digitally dependent?

Nadia Coetzer 6 Apr 2022

Measuring the new context of CX in SA: The must-have retail checklist

Measuring the new context of CX in SA: The must-have retail checklist

Mark Molenaar, Kantar 31 Mar 2022

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