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#See: Africa Tech Week Awards 2025 celebrates innovation

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CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

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From Pixabay on .

Do we suffer from late bloomer syndrome?

Khangelani Dziba 28 Jul 2020

#NedbankIMC2020: Marketing works... but what about during the pandemic [Part 1]

#NedbankIMC2020: Marketing works... but what about during the pandemic [Part 1]

Juanita Pienaar 27 Jul 2020

#NedbankIMC2020: Andy Rice's four-box model for effective brand strategy

Jessica Tennant 27 Jul 2020

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Why the customer should be at the centre of your digital transformation efforts

Heidi Custers 24 Jul 2020

Image source: .

How digital research is best positioned to understand African consumers

23 Jul 2020

WATCH: Thulani Sibeko on Standard Bank's new brand repositioning

Jessica Tennant 23 Jul 2020

"It's time to de-advertise advertising" - Sarah Browning-de Villiers, introducing StoryStackr

"It's time to de-advertise advertising" - Sarah Browning-de Villiers, introducing StoryStackr

Jessica Tennant 13 Jul 2020

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Strong expectations from consumers for brands and businesses to do more [report]

9 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus

Customer experience will help retailers overcome the financial hit from coronavirus

Frederic Dimanche 6 Jul 2020

V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyond

V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyond

V5 Digital 6 Jul 2020

Getty

SA Digital CX Report: The R1bn lesson in customer advocacy

1 Jul 2020

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B2B customers are people, too

Chiedza Gonyora 30 Jun 2020

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Great experiences gives business a highly competitive intuitive advantage

Viresh Hargovan 29 Jun 2020

The 50-year evolution of the Game brand

26 Jun 2020

Most marketing divisions cannot effectively move from evolution to execution

Most marketing divisions cannot effectively move from evolution to execution

Haydn Townsend 26 Jun 2020

Photo by Kelly Sikkema on .

What is a UX designer?

Inge Rademeyer 10 Jun 2020

#OrchidsandOnions: Long live the new king

#OrchidsandOnions: Long live the new king

Brendan Seery 9 Jun 2020

Photo by Meghan Holmes on .

Is your brilliant global idea just greek to your audience?

Stuart Walsh 9 Jun 2020

Transit Ads unveils groundbreaking insights community with TransitGo

Transit Ads unveils groundbreaking insights community with TransitGo

Provantage 9 Jun 2020

Photo by Arturo Rey on .

The Covid-19 consumer

samantha victor 5 Jun 2020

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Partnerships can help brands combat Covid-19

Sindiswa Masuta 5 Jun 2020

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Coming out of lockdown: What does your brand equity look like?

Nalene de Klerk 4 Jun 2020

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Covid-19 boosts demand for human-centred design

Viresh Hargovan 4 Jun 2020

Staying close to your customers, even when you're apart

Staying close to your customers, even when you're apart

Realm Digital 4 Jun 2020

Photo by Andrea Piacquadio from .

The problem with the generation gap? Marketeers keep falling into it

Stuart Walsh 2 Jun 2020

Loyalty is priceless

Loyalty is priceless

Luxury Brands 1 Jun 2020

Challenger Type - The Dramatic Disruptor

Challenger Type - The Dramatic Disruptor

eatbigfish 1 Jun 2020

Photo by Amith Nair on .

New phase in business sees accelerated key digital experience trends

Viresh Hargovan 29 May 2020

How automated communications can enhance customer engagement and brand loyalty

Karyn Strybos, Everlytic 29 May 2020

Hemant Harie, MD at Gabsten Technologies

Improving the retail CX during tough times

Hemant Harie 28 May 2020

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