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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

Source: © 123rf Braintree's Eldon Bothma and Hayley Blane talk security within CRM and the value of by-design methodology

CRM security by design, not defaultEldon Bothma and Hayley Blane

The experience paradox: Why better satisfaction scores don't always mean growth

The experience paradox: Why better satisfaction scores don't always mean growthNithi Kumar, Kantar

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Image source: Gallo/Getty.

The digital dash for Africa

25 Oct 2019

Image credit: Joshua Rodriguez on Unsplash.

How businesses can create lasting impressions, retain customers for a long time

Mark Wilson 25 Oct 2019

Low-income women face obstacles that would make a top CEO wet their pants. Let's show them respect.

Low-income women face obstacles that would make a top CEO wet their pants. Let's show them respect.

Havas IRL, Havas Johannesburg 25 Oct 2019

#FutureFit Yourself: The 5P's that will define the future shareholders' jobs

#FutureFit Yourself: The 5P's that will define the future shareholders' jobs

Carmen Murray 24 Oct 2019

#SACSCCongress: How physical retail is reinventing itself

#SACSCCongress: How physical retail is reinventing itself

Lauren Hartzenberg 22 Oct 2019

Image credit: Jaromir Kavan on Unsplash.

How technology helps brands evolve

Paula Sartini 18 Oct 2019

Laila Pawlak presenting this talk at the SingularityU South Africa 2019 Summit. Image supplied.

#SingularityUSouthAfrica2019: Creating an extraordinary impact in a world of accelerating change

18 Oct 2019

#SACSCCongress: Physical retail must surprise and delight

#SACSCCongress: Physical retail must surprise and delight

17 Oct 2019

How online reviews are shaping buyer decision-making

How online reviews are shaping buyer decision-making

Social Places 15 Oct 2019

The reason AI can predict consumer behaviour

The reason AI can predict consumer behaviour

Vian Chinner 11 Oct 2019

5 digital workers coming to a desk near you...

5 digital workers coming to a desk near you...

Ryan Falkenberg 8 Oct 2019

Schaefer presenting at the Adobe CX Forum.

#AdobeCX: How to embrace the power of customer experience management

Leigh Andrews 8 Oct 2019

Post-production gladiators come from Ludus

Post-production gladiators come from Ludus

Ludus 3 Oct 2019

Know your business inside out with a Biz Office

Know your business inside out with a Biz Office

Bizcommunity.com 2 Oct 2019

A solution that supports business growth in sector verticals

A solution that supports business growth in sector verticals

Oracle NetSuite 2 Oct 2019

Image credit: Katarina Šikuljak on Unsplash.

Don't create ads, create advocates

Brian Carter 1 Oct 2019

Bronwyn Williams, future finance specialist at Flux Trends. Image credit: .

Can brands survive the era of fake news, jaded consumers and robot trolls?

Luise Allemann 30 Sep 2019

Top ratings for Biz Rate Card 2019

Top ratings for Biz Rate Card 2019

Bizcommunity.com 27 Sep 2019

Digital transformation is not just an IT project

Digital transformation is not just an IT project

Vusa Nyathi 26 Sep 2019

Are contact centres soft targets for stealing your personal data?

Are contact centres soft targets for stealing your personal data?

26 Sep 2019

Image source: Gallo/Getty.

WhatsApp revolutionising business communication

25 Sep 2019

Image credit: Clark Young on Unsplash.

SA's real 'main market' is where brands will grow market share

Andrew Weinberg 25 Sep 2019

Far behind the CX trend

Far behind the CX trend

Zama Mlanjana 23 Sep 2019

4 ways brands can incorporate chat messaging into their marketing strategy

4 ways brands can incorporate chat messaging into their marketing strategy

Wayne Flemming 19 Sep 2019

#GartnerSYM: Offering the 'everything customer' the multi-experience

#GartnerSYM: Offering the 'everything customer' the multi-experience

Leigh Andrews 17 Sep 2019

Techquilibrium, as explained at Gartner Symposium 2019. Image via Hypertext Africa on .

#GartnerSYM: Avoid disruption, reach 'techquilibrium' in any industry

Leigh Andrews 16 Sep 2019

Image credit: 95C from Pixabay.

Reaching the base-of-the-pyramid consumer

Lorraine Gwewera 10 Sep 2019

The 2019/20 Ask Afrika Icon Brands winners were announced at The Venue in Melrose Arch on 29 August 2019. Image supplied.

Topline trends from the 2019 Ask Afrika Icon Brands survey

Sarina de Beer 9 Sep 2019

Image credit: Mervyn Chan on Unsplash.

#FutureFitYourself: Could sentiment analysis be the magic wand for understanding the contemporary consumer?

Carmen Murray 5 Sep 2019

Customer loyalty - It's a dog's life

Customer loyalty - It's a dog's life

David Alves 4 Sep 2019

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