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World PR Day

PR is the dark arts of integrated marketing communications

Bridging divides through powerful storytelling

Khaya Buthelezi

The appeal of legacy media

Ciaran R. Maidwell

PR builds narratives, weaves stories and amplifies diverse voices

Bridging gaps and building narratives that matter

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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

Maximise customer loyalty with the right combination of rewards

Maximise customer loyalty with the right combination of rewardsAndrew Solomon

Revolutionising customer experience with ExperienceEvaluator - A game changer for CX teams

Revolutionising customer experience with ExperienceEvaluator - A game changer for CX teamsKantar

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Grid takes branding to new heights

Grid takes branding to new heights

Jessica Tennant 15 Aug 2018

The path to sustainable growth is customer acquisition (Part 1)

The path to sustainable growth is customer acquisition (Part 1)

Tyron Sharnock 14 Aug 2018

Technology: The challenge for marketers

Technology: The challenge for marketers

Andrew MacKenzie 3 Aug 2018

#CEMAfrica2018: Why customer loyalty is becoming a thing of the past and what to do about it

#CEMAfrica2018: Why customer loyalty is becoming a thing of the past and what to do about it

Leigh Andrews 3 Aug 2018

#CEMAfrica2018: Learn from these examples of storytelling to create emotional relevance!

#CEMAfrica2018: Learn from these examples of storytelling to create emotional relevance!

Leigh Andrews 2 Aug 2018

#CEMAfrica2018: Why we need to talk about emotion in the boardroom

#CEMAfrica2018: Why we need to talk about emotion in the boardroom

Leigh Andrews 1 Aug 2018

Diane Magers, CEO of the global Customer Experience Professionals’ Organisation (CXPA).

#CEMAfrica2018: Why CX is the only competitive advantage left

Leigh Andrews 1 Aug 2018

Maximising ROI without compromising on CX - top tips

Maximising ROI without compromising on CX - top tips

Wynand Smit 31 Jul 2018

Julia Ahlfeldt, certified customer experience professional (CCXP).

#CEMAfrica2018: "Customer experience is the next competitive battlefield"

Leigh Andrews 31 Jul 2018

3 keys to unlock the heart of customer experience in travel

3 keys to unlock the heart of customer experience in travel

Danny Bryer 30 Jul 2018

CEM Africa kicks off this week!

CEM Africa kicks off this week!

27 Jul 2018

Megan Power, former award-winning investigative journalist, editor and columnist.

#StartupStory: Power Lab goes back to basics

Juanita Pienaar 26 Jul 2018

7 small details to improve the retail customer's experience (Infographic)

7 small details to improve the retail customer's experience (Infographic)

Frank Ouyang 26 Jul 2018

5 expectations of the African millennial consumer

5 expectations of the African millennial consumer

19 Jul 2018

This image of team Covve is titled, "Hello drone."

#Mandela100: Tried-and-tested business networking tips and tricks

Leigh Andrews 19 Jul 2018

Never Ncube is the newly appointed Chief Executive Officer of Dandemutande.

Seizing opportunities in Zimbabwe's new era

Never Ncube 19 Jul 2018

4 ways to get your customers to participate in your case study

4 ways to get your customers to participate in your case study

Sri Varshini Kolavennu 17 Jul 2018

The crucial role of client service excellence in agencies

The crucial role of client service excellence in agencies

Mpho Nkomonde 9 Jul 2018

How consumer trends are transforming executive DNA

How consumer trends are transforming executive DNA

Annelize van Rensburg 4 Jul 2018

#IFE2018: Finding the emotional connection

#IFE2018: Finding the emotional connection

Danette Breitenbach 4 Jul 2018

Jason Xenopoulos |

#CannesLions2018: The Art of Branded Entertainment according to VML's Xenopoulos

Jessica Tennant 22 Jun 2018

Implement GDPR or organisations risk losing business

Implement GDPR or organisations risk losing business

21 Jun 2018

Customer experience: you're most probably doing it wrong

Customer experience: you're most probably doing it wrong

Juanita Vorster 19 Jun 2018

Investing in your customers yields returns

Investing in your customers yields returns

14 Jun 2018

Have you digitally transformed your customer communications yet?

Have you digitally transformed your customer communications yet?

Mike Wright 14 Jun 2018

Chasing the dream of the single view of the customer

Chasing the dream of the single view of the customer

Wynand Smit 14 Jun 2018

This is what customer management tools should do for your business

This is what customer management tools should do for your business

Edward Carbutt 13 Jun 2018

Creating better customer experience in Africa

Creating better customer experience in Africa

Matthew Kibby 11 Jun 2018

AfriGIS partners with insurance companies helping them to be customer centric

AfriGIS partners with insurance companies helping them to be customer centric

AfriGIS 7 Jun 2018

Gated Communities and CIPC points in the Woodmead area

Excellent customer service not an option, but a must-have!

AfriGIS 6 Jun 2018

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