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Penquin shines at the 2025 New Gen Awards with 6 wins and Medium Agency of the Year title

Penquin Penquin shines at the 2025 New Gen Awards with 6 wins and Medium Agency of the Year title

29 Sep 2025

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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

How Wonga transformed customer engagement and boosted customer acquisition with Braze

How Wonga transformed customer engagement and boosted customer acquisition with BrazeYOUKNOW Technologies

1st for Women wins Best in Service at the Ask Africa Orange Index Awards

1st for Women wins Best in Service at the Ask Africa Orange Index AwardsIrvine Partners

South African digital banking users call for smarter, more personalised experiences

South African digital banking users call for smarter, more personalised experiencesHuman8

1st for Women wins Best in Service at the Ask Africa Orange Index Awards

1st for Women wins Best in Service at the Ask Africa Orange Index Awards

2 days

South African digital banking users call for smarter, more personalised experiences

South African digital banking users call for smarter, more personalised experiences

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Emotional branding - The love affair between consumers and brands

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The awesome power of an apology

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Are social media community managers for Facebook still relevant?

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Shifting to the next phase of CRM: Marketing automation

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Does your social media team know the CPA?

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The dynamic morning seminar 'The psychology of customer service' in Johannesburg and Cape Town

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[Biz Takeouts Lineup] 98: Fast Company SA, The Lean Startup methodology and Brad Sugar

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Lyndsey Moorhouse

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StarSat opens customer experience centre in Pretoria

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You've clearly underestimated online reviews

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Andrew Cook

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Care, Connect, Grow

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Second annual global customer service survey: The findings

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Satisfaction with mobile retail stores down

Satisfaction with mobile retail stores down

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