CRM News South Africa

Cellphone calculations from FNB

"FNB customers can now calculate monthly repayments on any unsecured loan via Internet or a dot.Mobi.site on their cellphones," says FNB head of product and marketing, Jeff McDonald.
Cellphone calculations from FNB

The dot.Mobi.site is designed to make information about loan repayment simple and more transparent. The site has a loan calculator which provides monthly instalments for loan values requested by a prospective client.

McDonald adds that the purpose of this facility is to improve customer satisfaction by providing a flexible and confidential means to calculate a monthly repayment on the bank's unsecured loan amount over a given period. The monthly instalment provided by the calculator will be inclusive of all bank charges, interest and customer protection plan. This will allow customers to have a good idea of the size of the loan they can afford before committing to repayment of a loan.

"The bank fully supports and embraces the National Credit Act and it is its aim to meet customers' credit needs in a responsible manner, assisting customers to maintain a healthy financial wellbeing.

"We as a bank are committed to providing leading edge solutions to our customers," says McDonald.

Go to fnbweb.mobi/smartloan/ for more information.

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