Retail Services South Africa

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Youth Month: Owethu and Tumelo Mahan making waves in and out of the pool at University of Pretoria

Coronation and students discuss careers, growth, and leadership

Connections that count: How young entrepreneurs are transforming communities

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Risa and Regenesys academic partnership ushers in a new era for South African retail

Risa and Regenesys academic partnership ushers in a new era for South African retailRetail Institute of South Africa

Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

Taking the pain out of the refund function for retailers and customersShaun Shehab

Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

Taking the pain out of the refund function for retailers and customers

By Shaun Shehab 20 Jun 2025

Image supplied.

Pret A Manger now available in Discovery Vitality Mall

19 Jun 2025

Company news

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EBM shines on international stage with more international honours

Excellerate Brand Management EBM shines on international stage with more international honours

2 days

I say ‘Klippies’, you say…?

Heineken Beverages I say ‘Klippies’, you say…?

20 Jun 2025

Tomy’s ‘That OG’ campaign celebrates canvas originals

Bata Tomy’s ‘That OG’ campaign celebrates canvas originals

19 Jun 2025

Mall of Africa wins top global award

Mall of Africa Mall of Africa wins top global award

19 Jun 2025

Award-winning ambition: Attic Rush claims Gold for Unilever Professional campaign at 2025 MAA

Attic Rush Award-winning ambition: Attic Rush claims Gold for Unilever Professional campaign at 2025 MAA

18 Jun 2025

Smartfill calls on FMCG brands to join circular innovation drive in Thembisa

DY/DX Smartfill calls on FMCG brands to join circular innovation drive in Thembisa

18 Jun 2025

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

18 Jun 2025

Bold revamp of Groblersdal Mall to deliver fresh retail experience in the heart of Limpopo

Catchwords Bold revamp of Groblersdal Mall to deliver fresh retail experience in the heart of Limpopo

13 Jun 2025

Breaking the cycle: How investing in young lives builds a thriving nation

Rainbow Chicken Breaking the cycle: How investing in young lives builds a thriving nation

13 Jun 2025

Print still a critical part of retailers’ advertising mix – European research

Spark Media Print still a critical part of retailers’ advertising mix – European research

12 Jun 2025

Volpes: The heart of a south african winter home

Volpes Volpes: The heart of a south african winter home

12 Jun 2025

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Sweepsouth introduces 7 new services

Sweepsouth introduces 7 new services

19 Jun 2025

Fourways Mall keeps momentum going

Fourways Mall keeps momentum going

Fourways Mall 2 Jun 2025

Converge 2025 Cape Town: SA e-commerce still has room to grow and groceries could be the next big opportunity

Converge 2025 Cape Town: SA e-commerce still has room to grow and groceries could be the next big opportunity

NielsenIQ 9 May 2025

#BizTrends2025: Discovery CEO Hylton Kallner on the future of spending

#BizTrends2025: Discovery CEO Hylton Kallner on the future of spending

15 Apr 2025

#BizTrends2025: Discovery - Visa: 2025 the year of returning to the office

#BizTrends2025: Discovery - Visa: 2025 the year of returning to the office

Danette Breitenbach 10 Apr 2025

DHL and Temu join forces to empower local SMEs in new markets

DHL and Temu join forces to empower local SMEs in new markets

4 Apr 2025

Point-of-sale technology is critical for SA’s auto industry revitalisation

Point-of-sale technology is critical for SA’s auto industry revitalisation

Fatima Khota 1 Apr 2025

Checkers expands Sixty60 through new e-commerce website

Checkers expands Sixty60 through new e-commerce website

7 Mar 2025

3 big emerging commerce developments South African brands need to know about right now

3 big emerging commerce developments South African brands need to know about right now

Lebo Moerane 10 Feb 2025

Source: © 123rf A recent study by Public Desire ranked the most 'online shopping addicted' countries

Top 10 countries most addicted to online shopping | China tops the list, UK and US follow closely

10 Feb 2025

Zapper introduces ‘My Cards’ feature to accelerate loyalty programmes in SA

Zapper introduces ‘My Cards’ feature to accelerate loyalty programmes in SA

6 Feb 2025

Danette Breitenbach

#BizTrends2025: Twyg's Jackie May - Is sustainable fashion possible?

Danette Breitenbach 5 Feb 2025

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Mastering Valentine’s Day deliveries: expert tips for on-time gifts

28 Jan 2025

Source: © 123rf Estelle van Tonder, professor of marketing at the University of South Africa, says that while self-service options can further augment the customer experience, in practice, things can (and often will) go wrong in the self-service delivery process

4 ways to ensure positive customer experiences in spite of self-service failures

Dr Estelle van Tonder 15 Jan 2025

Max Oliva, CEO, Spar Southern Africa. Image supplied

#BizTrends2025: The rise of the conscious consumer

Max Oliva 15 Jan 2025

Source: © Waterfall City Pictures: Mall of Africa. BankservAfrica Economic Transactions Index’s latest data reveals economic activity continues to move sideway, however, rising optimism levels remain

BETI still treading water but positive economic trend continues

17 Dec 2024

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Consumers and businesses are demanding eco-friendly products and services

12 Dec 2024

Image supplied

Why delivery transparency matters

10 Dec 2024

Source:

Nationwide crackdown: 200,000 spaza shops targeted in urgent health safety audit

Katja Hamilton 29 Nov 2024

Source: © 123rf Retail media is just the starting point, signalling a shift toward the broader trend of commerce media

3 ways to unlock the power of commerce media

27 Nov 2024

Small entrepreneurs are expected to benefit from the agreement. Source: Supplied.

R100k in street pole ads granted to entrepreneurs

Karabo Ledwaba 22 Nov 2024

Source: Pexels.

Ramaphosa makes child deaths under 12 notifiable following school poisoning crisis

Katja Hamilton 19 Nov 2024

The winners of the second Annual Shopper Marketing Awards by Shop! South Africa, which represents SA’s shopper and retail environment industry, have been named. Pictured Tradeway and clients (Image supplied)

2nd Annual Shopper Marketing Awards winners

15 Nov 2024

Source:

Affordable housing set to rise on Cape Town's high-value Green Point site

13 Nov 2024

Source: © 123rf South Africans are demonstrating resilience and adaptability in response to inflationary pressures, but this has led to a decline in alcohol and fast food purchases

Inflationary pressures see alcohol and fast food purchases decline

Danette Breitenbach 12 Nov 2024

Transforming the supermarket experience: Elevate your retail space with Smart Media

Transforming the supermarket experience: Elevate your retail space with Smart Media

Smart Media 28 Aug 2024

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