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#BizTrends2026 | Pattern's James Townsend: 2026 is fashion’s exponential, ‘sentient’ turning point

James Townsend

#BizTrends2026 | Pay@'s Aart Jurriaanse: The year digital payments redefine SA's financial landscape

Aart Jurriaanse

#BizTrends2026 | Field Force GM, Ged Nooy: 4 trends shaping the next phase of FMCG and retail in SA

Ged Nooy

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#BizTrends2026 | Pattern's James Townsend: 2026 is fashion’s exponential, ‘sentient’ turning point

#BizTrends2026 | Pattern's James Townsend: 2026 is fashion’s exponential, ‘sentient’ turning point

James Townsend 3 Feb 2026

#BizTrends2026 | Pay@'s Aart Jurriaanse: The year digital payments redefine SA's financial landscape

#BizTrends2026 | Pay@'s Aart Jurriaanse: The year digital payments redefine SA's financial landscape

Aart Jurriaanse 2 Feb 2026

#BizTrends2026 | Field Force GM, Ged Nooy: 4 trends shaping the next phase of FMCG and retail in SA

#BizTrends2026 | Field Force GM, Ged Nooy: 4 trends shaping the next phase of FMCG and retail in SA

Ged Nooy 29 Jan 2026

Retailers ditch vendor lock-in for flexibility in a booming market

Retailers ditch vendor lock-in for flexibility in a booming market

Peter Ludi 13 Aug 2025

Source: © 123rf Estelle van Tonder, professor of marketing at the University of South Africa, says that while self-service options can further augment the customer experience, in practice, things can (and often will) go wrong in the self-service delivery process

4 ways to ensure positive customer experiences in spite of self-service failures

Dr Estelle van Tonder 15 Jan 2025

#BizTrends2025: The rise of the conscious consumer

#BizTrends2025: The rise of the conscious consumer

Max Oliva 15 Jan 2025

Source: © 123rf Trust has never mattered in business more than it does today, yet price-based shopping is driving customer behaviour

3 ways to combat AI-generated fake content and build brand trust

Charlie Stewart 19 Aug 2024

Selecting the right POS solution makes all the difference

Selecting the right POS solution makes all the difference

Peter Ludi 23 Apr 2024

#BizTrends2024: Navigating the evolving retailing landscape in SSA

#BizTrends2024: Navigating the evolving retailing landscape in SSA

Christele Chokossa 6 Feb 2024

Image source: perig76 –

Why 360-degree technology is key to an efficient, tailored retail experience

Peter Ludi 2 Aug 2023

Source: © michaeljung -

Providing customer experience excellence using analytics and intuition

Yudhvir Seetharam 3 Jul 2023

Image source: Ketut Subiyanto from

8 tips for successful retail training

Michael Hanly 26 Jun 2023

Peter Ludi, MD Solutions at redPanda Software

How invisible tech will underpin the retail store of the future

Peter Ludi 23 Jun 2023

Image source: Blake Wisz from

Trends in retail training and how this impacts talent retention

Michael Hanly 20 Jun 2023

SA retailers and consumers count the costs of a collapsing state

SA retailers and consumers count the costs of a collapsing state

Lauren Hartzenberg 1 Jun 2023

Jane Wurwand's journey building the Dermalogica skincare empire

Jane Wurwand's journey building the Dermalogica skincare empire

Lauren Hartzenberg 22 May 2023

Retail innovation rising above economic turbulence

Retail innovation rising above economic turbulence

Lauren Hartzenberg 19 Oct 2022

Image supplied. Fred Razak, Chief Trading Strategist from CMTrading

Why Walmart's intended buyout of Massmart is a good thing

Fred Razak 20 Sep 2022

Image supplied. South Africans are shopping at fewer retailers but spending more per trip

5 trends influencing the retail landscape

Michael Smollan 19 Sep 2022

Outlook: E-commerce and the race for rapid delivery

Outlook: E-commerce and the race for rapid delivery

Lauren Hartzenberg 21 Feb 2022

Cracking the omnichannel retail conundrum

Cracking the omnichannel retail conundrum

Ajay Lalu 18 Feb 2022

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