Accenture Africa's MD shares the new consumer types that have surfaced as a result of the pandemic, and how they differ according to changes in way of life, fears and concerns, hopes and desires...
Stats SA reports that South Africa's retail trade sales retail trade sales increased by 95.8% year on year in April 2021...
This 274% growth will be fuelled by a greater appetite from users for credit to spread costs, particularly in the wake of the pandemic, which has put extreme pressure on user finances...
Insight Survey's latest South African Coffee Industry Landscape Report 2021 carefully uncovers the global and local coffee market (including the impact of Covid-19)...
Insight Survey 14 Jun 2021
A new Visa report states that the top market contributors to e-commerce in Sub-Saharan Africa over the last three years were South Africa, Nigeria and Kenya, with Ghana also showing growth...
Apps like Facebook, Instagram and TikTok, which tailor content to the user's interests and behaviour, have allowed a new generation of spenders to create a personalised online shopping mall experience...
Recent Accenture global research shows that 95% of consumers are making significant and lasting changes to how they live, work and shop. South Africa is no different...
John Watling 8 Jun 2021
Is it worth it for retailers to cater to the needs of this small segment of the population? And if so, how?...
Tessa Nowosenetz, KLA 3 Jun 2021
According to data collected by SoundInsights, more than 90% of pet owners believe having a pet benefits their family's well-being...
BMi Research conducted the CX Online pilot study - which surveyed online e-commerce stores with each store evaluated by 10 experienced online mystery shoppers...
Jenni-Ruth Coggin, BMi Research 26 May 2021
Consumer budgets are tighter than ever a year after the onset of the Covid-19 pandemic...
The Top 50 most valuable South African brands were initially forecasted to lose over R65bn in cumulative brand value (15%) during the pandemic. However, resolve and resilience have meant the Top 50 have only recorded a 2% (R8.8bn) decrease in cumulative brand value...
Stats SA reports that South Africa's retail trade sales decreased by 2.5% year-on-year in March 2021...
South Africa's consumer price growth rose to its highest in more than a year and close to the mid-point of the central bank's target range, driven mainly by a sharp jump in transport costs...
Mfuneko Toyana 19 May 2021
