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FNB cardholders spent over R4bn in 3 days preceding lockdown

FNB reports a slight boost in card spend since the start of Level 4 lockdown. Despite the increase in consumer spending, activity is still averaging significantly lower compared to pre-lockdown levels...

28 May 2020

Covid-19 driving fundamental shifts in Africa's consumers

The Covid-19 pandemic has given rise to a new kind of African consumer who is already displaying fundamental shifts in consumption and purchase behaviour...

27 May 2020

SA marketers fostering meaningful customer relationships beyond first purchase [report]

Salesforce has released its sixth annual State of Marketing report, including South African data for the first time. The report shows that, locally, marketers are at the forefront, with 76% in South Africa leading customer experience initiatives across their companies...

21 May 2020

2020 2.0, the new normal and what's next for brands [Part 2]

"It feels like we started this year in January with huge excitement and goals. Kids went back to school, we got on with work and before we knew it, we kind of had to stop again and our path has completely altered. So, really, it's about what's next and how we reboot and get back into 2020, our 2020 2.0..." - Diana Springer, head of strategy at Black & White, an M&C Saatchi Company...

By Jessica Tennant 21 May 2020

GfK research: Lockdown gives South Africa's online consumers an opportunity to prioritise what really matters

The Covid-19 outbreak looks set to further deepen and accelerate a well-established trend towards 'cocooning' in South Africa as families stay home to keep safe and make better use of their finances...

Issued by GfK South Africa 21 May 2020

SA's retail sales up 2% in February

South Africa's retail trade sales increased by 2% year-on-year in February 2020, according to Statistics South Africa...

21 May 2020

New research suggests SA's ban on cigarette sales is failing

Despite the ban on tobacco sales during the national lockdown, more than 90% of smokers have been able to purchase cigarettes during the period...

19 May 2020

Charting a course for post-Covid retail regeneration

Nielsen has assessed various future scenarios to establish a clear regeneration path for retailers and manufacturers based on short, medium, and long term exit time horizons...

14 May 2020

In the "new normal" to come, will plans conceived pre-Covid still be relevant?

Fast start vs blowout Christmas, what's the new F20 plan?

By Richard Wells 12 May 2020

3 out of 4 SMMEs will not survive - #CombatCovid survey findings released [report]

The Covid-19 pandemic has already significantly impacted local businesses. A recent entrepreneur research survey conducted by Heavy Chef, in collaboration with Xero, Retail Capital, Whipping The Cat, Workshop17 and Payfast, reveals how serious this problem really is...

By Mwabi Motaung 12 May 2020

Anxious South Africans to cut spending as impact of Covid-19 unfolds

81% of South Africans said they were either uncertain or pessimistic about the country's economic recovery after Covid-19, compared to 72% in March...

11 May 2020

How Covid-19 is shifting retail customer priorities - report

Covid-19 is driving significant changes in customer experience, supply chains, health and hygiene, and employee engagement, according to the Deloitte Consumer Sentiment in Grocery Retail report...

8 May 2020

Forrester forecasts $2.1tn in retail losses globally in 2020

Forrester predicts that due to the coronavirus, retail sales in 2020 will decline by an average of 9.6% globally, a loss of $2.1tn...

7 May 2020

BrandZ Top 75 Most Valuable Global Retail Brands 2020

The latest report by WPP and Kantar, in conjunction with the World Retail Congress, the BrandZ Top 75 Most Valuable Global Retail Brands Ranking, drives home the retail sector's pivotal role in the global economy...

Issued by Kantar 4 May 2020

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