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Source: © 123rf Trust has never mattered in business more than it does today, yet price-based shopping is driving customer behaviour

3 ways to combat AI-generated fake content and build brand trust

Charlie Stewart 19 Aug 2024

Image source: perig76 –

Why 360-degree technology is key to an efficient, tailored retail experience

Peter Ludi 2 Aug 2023

SA retailers and consumers count the costs of a collapsing state

SA retailers and consumers count the costs of a collapsing state

Lauren Hartzenberg 1 Jun 2023

#BizTrends2023: What South African consumers want from retailers in 2023

#BizTrends2023: What South African consumers want from retailers in 2023

Shannon Temple 12 Jan 2023

#BizTrends2023: Shoppers get back to the new normal

#BizTrends2023: Shoppers get back to the new normal

Ged Nooy 9 Jan 2023

#BizTrends2023: How to win in sub-Saharan Africa's retailing landscape

#BizTrends2023: How to win in sub-Saharan Africa's retailing landscape

Christele Chokossa 9 Jan 2023

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Data key to reaching customers during tough economic times

Zuko Mdwaba 8 Nov 2022

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Consumers plan to shop more on social media over next 3 years

Zuko Mdwaba 5 Jul 2022

#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

Lauren Hartzenberg 3 May 2022

#BizTrends2022: How online shopping will push the retail boundaries

#BizTrends2022: How online shopping will push the retail boundaries

Ged Nooy 10 Jan 2022

#BizTrends2022: Why retail has changed forever

#BizTrends2022: Why retail has changed forever

John Watling 6 Jan 2022

#BizTrends2022: The year of purpose and premium

#BizTrends2022: The year of purpose and premium

Nicolet Pienaar, NielsenIQ 5 Jan 2022

#BizTrends2022: What's next for retailing in Africa?

#BizTrends2022: What's next for retailing in Africa?

Christele Chokossa 5 Jan 2022

Budget trumps brand: How Black Friday has evolved in SA

Lauren Hartzenberg 26 Nov 2021

How retailers are going digital-first this holiday season

How retailers are going digital-first this holiday season

Robbie Kearns 15 Nov 2021

Source: Pexels

Retailers, ignore customer experience expectations at your peril

Ajay Lalu 3 Nov 2021

5 ways to reimagine the retail experience

5 ways to reimagine the retail experience

John Watling 12 Oct 2021

Segmenting for the future: 5 emerging consumer types

Segmenting for the future: 5 emerging consumer types

John Watling 21 Jun 2021

5 post-Covid consumer myths debunked

5 post-Covid consumer myths debunked

John Watling 8 Jun 2021

4 key lessons for future-ready manufacturing

4 key lessons for future-ready manufacturing

Robin Fisher 9 Apr 2021

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