Customers have changed over time. Today, customers are looking for a meaningful and exceptional experience, not just lip service from their various platforms or providers...
Babajide Olowookere 12 Feb 2020
With more and more countries adding the E-Visa route to the common visa channels, VFS Global's Regional Group COO Jiten Vyas discusses how smart, quicker and hassle-free solutions in this space is making it a preferred choice for the global traveller...
Jiten Vyas 11 Feb 2020
27 Jan 2020
Airlines and airports spent a record US$50bn in 2018 on IT to support improvements to the passenger journey...
11 Dec 2019
FCM Travel Solutions has released its latest whitepaper, examining how travel managers can structure an effective travel Request For Proposal...
20 Aug 2019
Odette Faling, CEO of Travelcheck.co.za talks women making a mark on the male-dominated tech scene, balancing family life and work, and her unshakeable thirst to explore, which recently took her to the summit of Mount Kilimanjaro...
11 Aug 2019
Digital transformation and rapid innovation have seen companies completely rethink the way they conduct business these past few years...
18 Jul 2019
British Airways chairman and CEO, Alex Cruz is encouraging AI experts to come up with new ideas to make travel more frictionless...
14 Jun 2019
The Global Youth Travel Awards reward organisations in the youth, student and educational travel industry, who make an outstanding contribution to the sector. Winners will be announced on 11 October 2019...
12 Jun 2019
Fifty-percent of business travellers in South Africa finds it 'very painful' when they are unable to access their booking information on all of their devices...
4 Jun 2019
Jurni, an innovative public-private venture that aims revolutionise and transform South Africa's travel and tourism industry was recently launched...
6 May 2019
More than 250,000 British Airways customers have experienced a glimpse of the journey of the future by using their face as their identity to board a flight from the US in the last 18 months...
30 Apr 2019
As hospitality providers across the globe embrace digital transformation, the question arises; what do intelligent hotels offer?
23 Apr 2019
Corporate Traveller's Oz Desai points out six scenarios where the right technology can considerably simplify and improve the travel booking process...
Oz Desai 25 Mar 2019
Latest research from Colliers International, in partnership with ATM 2019, reveals potential multi-billion dollar savings for the tourism industry...
20 Mar 2019
Where there are rules, there are always those who try to break, ignore or circumvent them. Business travel is no different. Rogue business travellers - those who book on their own and tend to flaunt the 'rules' - are causing serious concern for travel managers...
Nicole Adonis 14 Mar 2019
Corporate Traveller general manager, Oz Desai takes a look at six innovations business travellers can look out for during their next trip...
7 Mar 2019
We need to change our preconceptions about what virtual reality is. Let's not limit VR experiences to recreations of the real world, instead let's open our minds to history, mythology and fresh perspectives from real people...
Erik Malcolm Champion 5 Mar 2019
Despite the prevailing tough economic environment, the tourism industry in South Africa continues to provide a glimmer of hope, as one of the sectors that will continue to boost growth and job creation this year...
27 Feb 2019
To mark the celebration of its 20th anniversary this year, Corporate Traveller has announced the launch of a new technology platform, Your.CT, in the South African market...
6 Feb 2019
Biometrics are already a fact of life in today's travel, but there are concerns about privacy issues...
Thierry Mesnard 1 Feb 2019
The World Travel Awards has opened for submission and invites travel brands that are pushing the boundaries of industry excellence to participate in the annual programme...
31 Jan 2019
18 Jan 2019
Technology is revolutionising travel. To keep growing its tourism industry, South Africa must continuously invest in new technologies to deliver the right experiences to discerning travellers...
Sherry Zameer 9 Jan 2019
At the moment, Africa's aviation industry supports 6.8 million jobs and $72.5bn in economic activity, however, this has had little or no impact on the rates of these airlines...
Adeniyi Ogunfowoke 29 Nov 2018
Tourism is a quintessential part of the "experience economy", creating memories that can be recalled, re-lived and re-shared for a lifetime. But not all travel experiences take place in the real world...
Vikki Schaffer,Alexandra Bec, Brent D. Moyle, Noel 15 Oct 2018
Jumia is at it again in the expansion of its flights services, this time in partnership with Amadeus, a travel technology company...
3 Oct 2018
The whole notion of what today's hyperconnected travellers want, and what they value, has changed. While cost, choice and convenience are still significant, booking decisions are now based on the experience...
Guido Verweij 19 Sep 2018
Digitalisation is increasingly seen to empower travel consumers especially those seeking diversification and personalisation for a remarkable experience...
Josephine Wawira 18 Sep 2018
KwaZulu-Natal's top tourism and hospitality businesses were honoured at the provincial sixth Lilizela Tourism Awards in KwaZulu-Natal. Nominees were selected from 1,385 entries and were recognised for their service excellence...
14 Sep 2018
Rising consumer demands will soon drive disruption of air travel, says Kirby Gordon, head of sales and distribution at FlySafair...
Kirby Gordon 27 Aug 2018
The world as we know it is changing, with technology disrupting how we explore the global village...
Enver Duminy 23 Aug 2018
Jumia Travel engages Kelvin Mwasi, the commercial manager of Skyward Express to shed some light on the state and potential of the aviation sector in Kenya...
Josephine Wawira 26 Jul 2018
The industry is experiencing a great deal of innovative disruption, with trends such as virtual reality (VR), artificial intelligence (AI), and mobile bookings and payments taking centre stage...
Josephine Wawira 21 Jun 2018
Whether you're new to business travel or a veteran corporate jet-setter, here are Flight Centre Business Travel's top tips to making business travel a healthy part of your lifestyle...
12 Jun 2018
They say that the universities and colleges of today are training people for careers that don't even exist. The question we should be asking in travel is: What are the skills that future travel professionals will need to do their jobs?
21 May 2018
Each region is different and coping with different tensions. Mature economies have been struggling to maintain positive growth, and emerging markets have had their own challenges to deal with...
Cari Coetzee 2 May 2018
This was more than just putting South Africa on the map, it was a nation-building project with a common cause...
Robin Fredericks 23 Apr 2018
Technology has made business communication and business travel easier than ever, but it's still possible to have a minor disaster involving your indispensable devices...
Dawn Weir 16 Apr 2018
Can you imagine whipping out your mobile phone instead of your passport when you travel for business or leisure? If Blockchain has its way, that could become a reality...
Natalia Rosa 11 Apr 2018
Millennials will soon become the largest group of travel customers, driving the evolution of the industry with a demand for cutting-edge digital solutions and a thirst for more 'bleisure'...
3 Apr 2018
Asilia Africa has introduced virtual reality videos of their experiences in southern Tanzania, showcasing the beauty and breadth of Tanzania's largest but little-known safari areas: Ruaha National Park and the Selous Game Reserve...
27 Mar 2018
The Department of Culture and Tourism Abu Dhabi is set to launch a 'one-stop' digital information platform initiave on cultural experiences in the emirate of Abu Dhabi on 27 February 2018...
14 Feb 2018
By supplying Cairo International Airport with automated document readers, Gemalto is enabling faster border crossings for millions of travellers while ensuring rigorous security checking...
13 Feb 2018
The first three British Airways long-haul aircraft powered with Wi-Fi is now in service. Over the next two year, the airline will connect 118 of its long-haul aircraft, allowing customers to browse and stream from the comforts of their seats...
5 Feb 2018
Contiki has created a chatbot - Tiki the Travel Bot - on the Facebook Messenger platform to provide a personalised experience by suggesting trips relevant to the users' travel interests...
30 Jan 2018
Various tech solutions, diversification of services by hotels, and the surge of millennial travel are just some of the highlights that marked 2017. The question is, will these continue to dominate in 2018?
Josephine Wawira 26 Jan 2018
As with other industries, tourism and travel are enjoying the integration of a number of new and emerging technologies, which are poised to create enhanced user experiences throughout the travel lifecycle...
Eran Feinstein 22 Jan 2018
Value and service continue to remain high up on the agenda for South Africans when it comes to both corporate and leisure travel...
Andrew Stark 18 Jan 2018
Some of the technologies used in autonomous cars have been adapted in products unveiled at the 2018 Consumer Electronics Show in Las Vegas, to help travellers with the weighty problem of dealing with baggage.
12 Jan 2018