Sentiment analysis | Bizcommunity

Sentiment analysis | Bizcommunity

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Yassin Aberra, founder and CEO of Social Market Way, breaks down what social listening actually means, why legacy brands are moving now, and what the competitive stakes look like for those who don't (Image source: © 123rf )

Digital

What is social listening and why it is important

Yassin Aberra 9 Mar 2026

El Broide, managing director, The Platinum Club, says collaborating with AI, not competing with it, is the PR power move for 2026 (Image supplied)

PR & Communications

#BizTrends2026 | The Platinum Club’s El Broide: Collaborating with AI is the PR power move for 2026

El Broide 3 Feb 2026

Joe Hamman, director, Novus Group says 2026 will see the evolution from media monitoring to decision monitoring (Image supplied)

Media

#BizTrends2026 | Novus Group's Joe Hamman: Goodbye vanity metrics, hello decision monitoring

Joe Hamman 2 Feb 2026

#BizTrends2026 | Lightstone's Paul-Roux de Kock on AI automotive trends

Trends

#BizTrends2026 | Lightstone's Paul-Roux de Kock on AI automotive trends

Paul-Roux de Kock 26 Jan 2026

Location Bank launches iFeedback Insights

Digital

Location Bank launches iFeedback Insights

Issued by Location Bank 27 Nov 2025

Professional customer service in the age of AI: Why humans remain the anchor

Artificial Intelligence

Professional customer service in the age of AI: Why humans remain the anchor

Dr Mariette Frazer, Issued by University of Johannesburg - Marketing Management 29 Oct 2025

Promptathons: Catalysing AI Adoption and Innovation in the Enterprise

Education

Promptathons: Catalysing AI Adoption and Innovation in the Enterprise

Issued by Shaper 8 Jul 2025

Source: © 123rf Dustin Chick, chief executive at Razor Public Relations South Africa says clickbait should be keeping those of us responsible for managing organisational reputation wide awake at night. More importantly, we should be doing something about it – now

PR & Communications

EXCLUSIVE | Razor's Dustin Chick: When headlines lie, trust dies. Why clickbait is PR’s next big battleground

Dustin Chick 12 Sep 2025

AI's efficiency in meetings: a double-edged sword for SMEs?

Entrepreneurship

AI's efficiency in meetings: a double-edged sword for SMEs?

Yudhvir Seetharam 3 Sep 2025

Source: © 123rf The South African Social Media Landscape Report 2025 explores how people in South Africa are using social media

Social Media

2025 the year of digital doubles: 5 key social media insights

28 Aug 2025

Research

What South Africa’s fast food choices reveal about brand loyalty, value and visibility

Issued by Rogerwilco 5 Aug 2025

Mastering PR: staying human in a tech-saturated world

PR & Communications

Mastering PR: staying human in a tech-saturated world

Issued by icandi CQ 25 Jul 2025

Image credit: Thirdman on Pexels

Medtech

AI chatbots can boost public health in Africa – why language inclusion matters

Songbo Hu, Anna Barford and Anna Korhonen 29 Jul 2025

Location Bank launches mobile-accessible platform

Digital

Location Bank launches mobile-accessible platform

Issued by Location Bank 7 Jul 2025

Image source: rawpixel from

Management & Leadership

Why employee engagement surveys should not be an annual endeavour

14 May 2025

Location Bank’s CSA platform wins award at Siinda Digital Marketing and Innovation Awards in Germany

Digital

Location Bank’s CSA platform wins award at Siinda Digital Marketing and Innovation Awards in Germany

Issued by Location Bank 14 May 2025

Meet the Vanguards - Scaling opperations through autonomous agents

CRM, CX, UX

Meet the Vanguards - Scaling opperations through autonomous agents

Andre Fredericks, Issued by Sanlam Fintech 5 Aug 2024

Unpopular opinion by a CEO: Hyper-personalised marketing is just digital stalking

Marketing

Unpopular opinion by a CEO: Hyper-personalised marketing is just digital stalking

Issued by Wetpaint Advertising 1 Apr 2025

Morning After Island is a Ogilvy Honduras campaign.

Advertising

What is the Ogilvy Network's secret spice?

Karabo Ledwaba 18 Feb 2025

#BizTrends2025: Special Effects Media’s Kelly Kaimowitz - Creating a lasting impact through influencer marketing

Social Media

#BizTrends2025: Special Effects Media’s Kelly Kaimowitz - Creating a lasting impact through influencer marketing

Kelly Kaimowitz 3 Feb 2025

#BizTrends2025: Special Effects Media’s Shaheed Rajab - Community management, from likes to connections

Social Media

#BizTrends2025: Special Effects Media’s Shaheed Rajab - Community management, from likes to connections

Shaheed Rajab 29 Jan 2025

AI offers a unique opportunity for South African businesses

4th Industrial Revolution

AI offers a unique opportunity for South African businesses

Issued by ASUS 28 Nov 2024

Social Places launches AI responses and sentiment analysis powered by ChatGPT & BARD

CRM, CX, UX

Social Places launches AI responses and sentiment analysis powered by ChatGPT & BARD

Leroy Meyer, Issued by Social Places 20 Nov 2024

See beyond the competition: Analyse, understand and compete

Digital

See beyond the competition: Analyse, understand and compete

Issued by Location Bank 30 Sep 2024

From RAG to riches

Technology

From RAG to riches

Dawood Patel, Issued by Helm 16 Aug 2024

Promotions & Activations

VWV's new leadership steering the brand into the future

Issued by Lume Communications 14 Aug 2024

ConnectRetail: Harnessing AI to enhance retail operations in South Africa

Technology

ConnectRetail: Harnessing AI to enhance retail operations in South Africa

Issued by MegaVision Media 4 Jun 2024

Image supplied. Joe Hamman, director of Novus Group, outlines steps to choosing the correct media monitoring tools for your business or agency

Media

6 steps to choose the correct media monitoring tools

Joe Hamman 18 Apr 2024

The intersection of global challenges and PR evolution

PR & Communications

The intersection of global challenges and PR evolution

Michelle Cavé, Issued by Brandfundi 31 Jan 2024

Sally Acton, CEO of Torque Solutions

Trends

#BizTrends2024: Employee experience is (still) trending - are you doing it right?

Sally Acton 30 Jan 2024

The future of AI is human

Digital

The future of AI is human

Issued by Helm 29 Jan 2024

Image supplied. Novus Group says fake news is one of the most significant challenges of the digital age

Media Freedom

Media monitoring a shield against fake news in the digital age

9 Nov 2023

Image supplied. The role of media monitoring in the upcoming elections is vital says Lordwish Langa, MD of CLIPTrack Media Coverage

Media Freedom

The vital role of media monitoring in the upcoming elections

Lordwish Langa 3 Oct 2023

Source: © Egor Kotenko The SA Social Media Industry Report 2023 shows a strong correlation in South Africa between access to social media and privilege.

Social Media

Social media access in SA linked to privilege, while AI emerges as game-changer

Danette Breitenbach 30 Jun 2023

#ATMDubai: Enhancing the customer experience through AI

Technology

#ATMDubai: Enhancing the customer experience through AI

Robin Fredericks 5 May 2023

From AI to intelligent AI and a whole new world for business

4th Industrial Revolution

From AI to intelligent AI and a whole new world for business

Sarthak Rohal 7 Feb 2023

Telkom Business launches AI transcription service for small businesses

SMEs

Telkom Business launches AI transcription service for small businesses

9 May 2022

Image supplied: Nic Ray, DataEQ CEO

Branding

BrandsEye announces rebrand to DataEQ

25 Feb 2022

Western Cape claims three spots in the top 50 Most Loved Destinations

Tourism

Western Cape claims three spots in the top 50 Most Loved Destinations

21 Jan 2022