Omnichannel | Bizcommunity

Omnichannel | Bizcommunity

News

AI theatre is the most expensive show in marketing

Marketing

AI theatre is the most expensive show in marketing

Mat Sexwale, Issued by Brave Group 24 Jul 2026

General dealers and clothing retailers lift South Africa retail sales 2.3% in May

Sales

General dealers and clothing retailers lift South Africa retail sales 2.3% in May

22 Jul 2026

Artificial Intelligence

AI agents could influence $3.35tn in consumer spending by 2030

22 Jul 2026

UJ study says South African retail needs better leadership training

Training

UJ study says South African retail needs better leadership training

21 Jul 2026

POS transactions to top $41tn by 2031

Banking & Finance

POS transactions to top $41tn by 2031

20 Jul 2026

Shaping the future of CX at the Africa CX Conference & Awards 2026

CRM, CX, UX

Shaping the future of CX at the Africa CX Conference & Awards 2026

Issued by The Chartered Institute of Customer Management 15 Jul 2026

Pick n Pay is answering rugby's most enduring question with Eat Like a Champion – a new Springbok campaign, with dozens of Easter eggs celebrating rugby culture (Image supplied)

Advertising

#BehindtheCampaign | Pick n Pay’s Eat Like a Champion answers age old question

15 Jul 2026

Local retailers face rising competition from overseas e-commerce

E-commerce

Local retailers face rising competition from overseas e-commerce

14 Jul 2026

Third Kultuur to rebuild Superdry & Co. in SA with omnichannel investment

Retail

Third Kultuur to rebuild Superdry & Co. in SA with omnichannel investment

9 Jul 2026

Banks have a massive digital opportunity hiding in plain sight

Banking

Banks have a massive digital opportunity hiding in plain sight

Issued by Location Bank 8 Jul 2026

It’s not about timing the feed. It’s about time in the feed

Digital

It’s not about timing the feed. It’s about time in the feed

Mathabatha Sexwale, Issued by Brave Group 3 Jul 2026

Pick n Pay rolls out Gemini-powered grocery assistant Penny

E-commerce

Pick n Pay rolls out Gemini-powered grocery assistant Penny

2 Jul 2026

5 lessons from the world's largest Out of Home Congress

OOH

5 lessons from the world's largest Out of Home Congress

Jacques du Preez, Issued by Provantage 1 Jul 2026

Woolworths expands Woolies Dash with new 'dark store' in Wynberg, CPT

Retail Services

Woolworths expands Woolies Dash with new 'dark store' in Wynberg, CPT

30 Jun 2026

Fandom as algorithmic fuel: How AI is killing traditional marketing

Marketing

Fandom as algorithmic fuel: How AI is killing traditional marketing

Mathabatha Sexwale, Issued by Brave Group 29 Jun 2026

Your dashboard is lying to you: Why brands keep missing the 1 trillion rands township economy

Advertising

Your dashboard is lying to you: Why brands keep missing the 1 trillion rands township economy

Kabelo Kale, Issued by The Media Krate 29 Jun 2026

Woolworths Holdings Group CEO Sam Ngumeni. Image supplied

Retailers

Woolworths reshapes leadership structure to accelerate growth under new Group CEO

26 Jun 2026

WPP Enterprise Solutions has signed a strategic collaboration agreement with AWS to operationalise agentic AI for brands (Image source: © 123rf )

Artificial Intelligence

Delivering AI systems at the speed and scale to meet consumer demand

25 Jun 2026

South African mall dwell times fall up to 17% as online shopping rises

Retailers

South African mall dwell times fall up to 17% as online shopping rises

22 Jun 2026

CA&S Group advances digital commerce strategy with investment in TDMC

Media

CA&S Group advances digital commerce strategy with investment in TDMC

Issued by TDMC 18 Jun 2026

The invisible hand: Architecting advocacy without selling out

Marketing

The invisible hand: Architecting advocacy without selling out

Mathabatha Sexwale, Issued by Brave Group 15 Jun 2026

OOH

The 3rd Space: Where brand conversations actually happen

Jacques du Preez 10 Jun 2026

IProspect SA celebrates multiple wins at MMA Smarties SA 2026

Marketing

IProspect SA celebrates multiple wins at MMA Smarties SA 2026

Issued by Dentsu 5 Jun 2026

Sydney Mbhele, group chief marketing & corporate affairs officer at Absa, talks about the shifts in marketing in banking (Image supplied)

Marketing

#BehindtheMarketer | Absa’s Sydney Mbhele: Trust and relevance will decide future banking winners

Danette Breitenbach 4 Jun 2026

Report reveals South African consumers spend R2k+ monthly online as BNPL soars

Research

Report reveals South African consumers spend R2k+ monthly online as BNPL soars

3 Jun 2026

Automotive dealerships an untapped potential for SA's youth

Automotive

Automotive dealerships an untapped potential for SA's youth

29 May 2026

Branding

Africa 200 ranking reflects growing confidence of Pan-African brands

26 May 2026

NIQ research reveals new rules of commerce: AI is beginning to decide what consumers buy

Research

NIQ research reveals new rules of commerce: AI is beginning to decide what consumers buy

Issued by NielsenIQ 22 May 2026

The Marketing + Media Alliance (MMA) Smarties South African winners for 2026 were announced last night. Picture: Ogilvy was awarded Best in Show for Audi TikTok Test Drive (Image supplied)

Marketing

MMA Smarties South Africa 2026 winners announced

22 May 2026

Experiential-led retail is reviving South Africa's shopping malls

Commercial Property

Experiential-led retail is reviving South Africa's shopping malls

21 May 2026

The growing role of data and AI in media buying

Digital

The growing role of data and AI in media buying

Issued by TDMC 18 May 2026

MEA region has done well at The One Show. Source: Supplied.

The One Club for Creativity

Accenture Song SA dominates One Show MEA with 3 Golds

15 May 2026

Natalie van der Merwe, head of division at Vox, gives insight into how SMEs don’t need a full overhaul to compete, they just need a smarter, step-by-step approach to omnichannel. (Image supplied)

Community

5 ways SMEs can close the omnichannel gap

Natalie Van der Merwe 8 May 2026

Marketing

The 5 ways smart marketers balance brand and performance

Rirhandzu Shingwenyana 6 May 2026

#WeOwnTheStreets campaign redefines street culture with Skipper Bar and adidas

Retail Marketing

#WeOwnTheStreets campaign redefines street culture with Skipper Bar and adidas

6 May 2026

Vicinity Media's Omnichannel Analytics measures the real-world impact of omnichannel advertising

OOH

Vicinity Media's Omnichannel Analytics measures the real-world impact of omnichannel advertising

Neil Clarence, Issued by Vicinity Media 25 May 2026

Boxer has launched its newest division, BMedia. Pictured: (Right) Paul Coetzee, group executive: commercial, marketing, retail media and factories officially welcomes Bmedia’s head of department (left) Adrian Naidoo to the Boxer Family at Boxer’s head office in Westville, KZN (Image @ Boxer)

Media

Discount supermarket launches 360° retail media division

4 May 2026

Kena Outdoor CEO Lerumo Maisela on CNBC Africa: Redefining OOH growth

OOH

Kena Outdoor CEO Lerumo Maisela on CNBC Africa: Redefining OOH growth

Issued by Kena Outdoor 29 Apr 2026

Source: The Leapfrog Rustenburg team members are Tumelo Femele, Kitso Khunou, Thembisile Moremi, Salome Moagi, Kgalalelo Dilapisho, Setshego Moemi and Ishmael Chirwa.

Property

Leapfrog Property Group launches tech-driven real-estate hub in Rustenburg

28 Apr 2026

(L to r:) Kabelo Makwane, ICT executive, Ricky Hendricks, Google Marketing Strategy & Partnerships in SSA, Alex Okosi, managing director, Africa, Google, Janet Booysen,Massmart marketing VP (acting) and Anwar Jappie, chair @ Effie Awards (Image source: LinkedIn

Education

First- of-its-kind training bridges gap between digital content and physical commerce

28 Apr 2026

Takealot reclaims top spot in KLA’s Quarterly Buzz rankings

Research

Takealot reclaims top spot in KLA’s Quarterly Buzz rankings

Issued by KLA 23 Apr 2026

African retail’s future hinges on tech-driven consumer insights

CRM

African retail’s future hinges on tech-driven consumer insights

Blessed Hwaire 23 Apr 2026

56 years of Game: Meeting South African households' demand for value and essentials

Retailers

56 years of Game: Meeting South African households' demand for value and essentials

22 Apr 2026

New era for McDonald’s SA as Keegan Alicks named new CMO

Retail Marketing

New era for McDonald’s SA as Keegan Alicks named new CMO

15 Apr 2026

The short-term trap. Why your performance marketing is leaking loyalty

Marketing

The short-term trap. Why your performance marketing is leaking loyalty

Mathabatha Sexwale, Issued by Brave Group 15 Apr 2026

Navigating global retail trends for local success in 2026

Trends

Navigating global retail trends for local success in 2026

Peter Ludi 8 Apr 2026

Checkers Hyper enters a new era with opening of in-store Nespresso Coffee Experience

FMCG

Checkers Hyper enters a new era with opening of in-store Nespresso Coffee Experience

7 Apr 2026

Back to basics: The retail fundamentals that drive real outcomes

Retail

Back to basics: The retail fundamentals that drive real outcomes

Olav Westphal, Issued by Vicinity Media 1 Apr 2026

Artificial intelligence is reshaping customer experience at every touchpoint, but brands that win will be those that balance smart automation with genuine human connection. (Image supplied)

Artificial Intelligence

5 ways AI is transforming CX

Terena Chetty 27 Mar 2026

Black Friday-Cyber Monday 2026 strategy starts with data

Research

Black Friday-Cyber Monday 2026 strategy starts with data

Issued by DUO Marketing + Communications 25 Mar 2026