Omnichannel | Bizcommunity

Omnichannel | Bizcommunity

News

The invisible hand: Architecting advocacy without selling out

Marketing

The invisible hand: Architecting advocacy without selling out

Mathabatha Sexwale, Issued by Brave Group 1 day

OOH

The 3rd Space: Where brand conversations actually happen

Jacques du Preez 10 Jun 2026

IProspect SA celebrates multiple wins at MMA Smarties SA 2026

Marketing

IProspect SA celebrates multiple wins at MMA Smarties SA 2026

Issued by Dentsu 5 Jun 2026

Sydney Mbhele, group chief marketing & corporate affairs officer at Absa, talks about the shifts in marketing in banking (Image supplied)

Marketing

#BehindtheMarketer | Absa’s Sydney Mbhele: Trust and relevance will decide future banking winners

Danette Breitenbach 4 Jun 2026

Report reveals South African consumers spend R2k+ monthly online as BNPL soars

Research

Report reveals South African consumers spend R2k+ monthly online as BNPL soars

3 Jun 2026

Automotive dealerships an untapped potential for SA's youth

Automotive

Automotive dealerships an untapped potential for SA's youth

29 May 2026

Branding

Africa 200 ranking reflects growing confidence of Pan-African brands

26 May 2026

NIQ research reveals new rules of commerce: AI is beginning to decide what consumers buy

Research

NIQ research reveals new rules of commerce: AI is beginning to decide what consumers buy

Issued by NielsenIQ 22 May 2026

The Marketing + Media Alliance (MMA) Smarties South African winners for 2026 were announced last night. Picture: Ogilvy was awarded Best in Show for Audi TikTok Test Drive (Image supplied)

Marketing

MMA Smarties South Africa 2026 winners announced

22 May 2026

Experiential-led retail is reviving South Africa's shopping malls

Commercial Property

Experiential-led retail is reviving South Africa's shopping malls

21 May 2026

The growing role of data and AI in media buying

Digital

The growing role of data and AI in media buying

Issued by TDMC 18 May 2026

MEA region has done well at The One Show. Source: Supplied.

The One Club for Creativity

Accenture Song SA dominates One Show MEA with 3 Golds

15 May 2026

Natalie van der Merwe, head of division at Vox, gives insight into how SMEs don’t need a full overhaul to compete, they just need a smarter, step-by-step approach to omnichannel. (Image supplied)

Community

5 ways SMEs can close the omnichannel gap

Natalie Van der Merwe 8 May 2026

Marketing

The 5 ways smart marketers balance brand and performance

Rirhandzu Shingwenyana 6 May 2026

#WeOwnTheStreets campaign redefines street culture with Skipper Bar and adidas

Retail Marketing

#WeOwnTheStreets campaign redefines street culture with Skipper Bar and adidas

6 May 2026

Vicinity Media's Omnichannel Analytics measures the real-world impact of omnichannel advertising

OOH

Vicinity Media's Omnichannel Analytics measures the real-world impact of omnichannel advertising

Neil Clarence, Issued by Vicinity Media 25 May 2026

Boxer has launched its newest division, BMedia. Pictured: (Right) Paul Coetzee, group executive: commercial, marketing, retail media and factories officially welcomes Bmedia’s head of department (left) Adrian Naidoo to the Boxer Family at Boxer’s head office in Westville, KZN (Image @ Boxer)

Media

Discount supermarket launches 360° retail media division

4 May 2026

Source: The Leapfrog Rustenburg team members are Tumelo Femele, Kitso Khunou, Thembisile Moremi, Salome Moagi, Kgalalelo Dilapisho, Setshego Moemi and Ishmael Chirwa.

Property

Leapfrog Property Group launches tech-driven real-estate hub in Rustenburg

28 Apr 2026

(L to r:) Kabelo Makwane, ICT executive, Ricky Hendricks, Google Marketing Strategy & Partnerships in SSA, Alex Okosi, managing director, Africa, Google, Janet Booysen,Massmart marketing VP (acting) and Anwar Jappie, chair @ Effie Awards (Image source: LinkedIn

Education

First- of-its-kind training bridges gap between digital content and physical commerce

28 Apr 2026

Takealot reclaims top spot in KLA’s Quarterly Buzz rankings

Research

Takealot reclaims top spot in KLA’s Quarterly Buzz rankings

Issued by KLA 23 Apr 2026

African retail’s future hinges on tech-driven consumer insights

CRM

African retail’s future hinges on tech-driven consumer insights

Blessed Hwaire 23 Apr 2026

56 years of Game: Meeting South African households' demand for value and essentials

Retailers

56 years of Game: Meeting South African households' demand for value and essentials

22 Apr 2026

New era for McDonald’s SA as Keegan Alicks named new CMO

Retail Marketing

New era for McDonald’s SA as Keegan Alicks named new CMO

15 Apr 2026

The short-term trap. Why your performance marketing is leaking loyalty

Marketing

The short-term trap. Why your performance marketing is leaking loyalty

Mathabatha Sexwale, Issued by Brave Group 15 Apr 2026

Navigating global retail trends for local success in 2026

Trends

Navigating global retail trends for local success in 2026

Peter Ludi 8 Apr 2026

Checkers Hyper enters a new era with opening of in-store Nespresso Coffee Experience

FMCG

Checkers Hyper enters a new era with opening of in-store Nespresso Coffee Experience

7 Apr 2026

Back to basics: The retail fundamentals that drive real outcomes

Retail

Back to basics: The retail fundamentals that drive real outcomes

Olav Westphal, Issued by Vicinity Media 1 Apr 2026

Artificial intelligence is reshaping customer experience at every touchpoint, but brands that win will be those that balance smart automation with genuine human connection. (Image supplied)

Artificial Intelligence

5 ways AI is transforming CX

Terena Chetty 27 Mar 2026

Black Friday-Cyber Monday 2026 strategy starts with data

Research

Black Friday-Cyber Monday 2026 strategy starts with data

Issued by DUO Marketing + Communications 25 Mar 2026

For South Africans, being online and living life have become the same thing

Research

For South Africans, being online and living life have become the same thing

Issued by KLA 18 Mar 2026

EXCLUSIVE | Bigger isn't always better: The secret behind Edgars' comeback

Retailers

EXCLUSIVE | Bigger isn't always better: The secret behind Edgars' comeback

Evan-Lee Courie 16 Mar 2026

Your campaign was dead before it launched

Marketing

Your campaign was dead before it launched

Mathabatha Sexwale, Issued by Brave Group 12 Mar 2026

HomeChoice doubles down on showroom growth in bold retail strategy shift

Shopfitting & Merchandising

HomeChoice doubles down on showroom growth in bold retail strategy shift

10 Mar 2026

Case Study: Behind Hungry Lion’s always-on digital network across Africa

Technology

Case Study: Behind Hungry Lion’s always-on digital network across Africa

10 Mar 2026

Own the moment that matters. Powered by Vicinity Media Occasion IQ and Omnichannel Analytics

OOH

Own the moment that matters. Powered by Vicinity Media Occasion IQ and Omnichannel Analytics

Sharné Daniels, Issued by Vicinity Media 5 Mar 2026

Death of the ‘open brief’ and the generative AI fix

Marketing

Death of the ‘open brief’ and the generative AI fix

Mathabatha Sexwale, Issued by Brave Group 3 Mar 2026

NielsenIQ unveils real-time Ramadan insights across MEA

Research

NielsenIQ unveils real-time Ramadan insights across MEA

25 Feb 2026

Tiger Brands' next chapter unveiled: Insights from new CMO Lorraine De Graaff

Retail Marketing

Tiger Brands' next chapter unveiled: Insights from new CMO Lorraine De Graaff

Evan-Lee Courie 24 Feb 2026

Is your digital warehouse a ticking time bomb?

E-commerce

Is your digital warehouse a ticking time bomb?

17 Feb 2026

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Retail

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 11 Feb 2026

CX outsourcing is shifting from scale to strategic outcomes

CRM

CX outsourcing is shifting from scale to strategic outcomes

Clinton Cohen 11 Feb 2026

Checkers reclaims the top spot in the Q4 2025 Quarterly Buzz Rankings

Research

Checkers reclaims the top spot in the Q4 2025 Quarterly Buzz Rankings

Issued by KLA 10 Feb 2026

Converge Africa 2026 confirms latest headline sponsors

Digital

Converge Africa 2026 confirms latest headline sponsors

Issued by Converge Africa 10 Feb 2026

#BizTrends2026 | Provantage CEO Jacques du Preez: 5 key (D)OOH / DOOH trends to watch

Media

#BizTrends2026 | Provantage CEO Jacques du Preez: 5 key (D)OOH / DOOH trends to watch

Jacques du Preez 22 Jan 2026

Are you ready for the CX evolution? Here are the top 5 trends for 2026

Trends

Are you ready for the CX evolution? Here are the top 5 trends for 2026

Bruce von Maltitz 21 Jan 2026

Checkers and Jamie Oliver serve dinner solutions with AI-powered recipes

Retail Marketing

Checkers and Jamie Oliver serve dinner solutions with AI-powered recipes

13 Jan 2026

2025 Startup Awards reveal SA’s most promising new ventures

Awards

2025 Startup Awards reveal SA’s most promising new ventures

Imran Salie 12 Dec 2025

Marketing

Phygital: The future of brand connection in a blended world

Bonita Christie 28 Nov 2025

Source: Supplied. Norman Nyawo; Head: Merchant Solutions for Business and Commercial Banking at Standard Bank South Africa and Africa Regions & Offshore (acting).

Economy

Black Friday 2025: Mapping the digital transformation of township traders

26 Nov 2025