Customer behaviour | Bizcommunity

Customer behaviour | Bizcommunity

News

Listening is the new loud: The new era of lead generation

Marketing

Listening is the new loud: The new era of lead generation

Michelle Huxtable, Issued by We Do Digital 2 May 2025

Local fashion venture Faro is transforming textile waste into luxury fashion using AI

ESG

Local fashion venture Faro is transforming textile waste into luxury fashion using AI

30 Apr 2025

Omnichannel shopping is unlocking new growth avenues for SA retailers

Retail

Omnichannel shopping is unlocking new growth avenues for SA retailers

Dean Hyde 29 Apr 2025

Retailers urged to self-enable and stay ahead in tech efficiency

Technology

Retailers urged to self-enable and stay ahead in tech efficiency

Peter Ludi 23 Apr 2025

How to get to the customer insights that matter

Research

How to get to the customer insights that matter

Liezel Jonkheid 22 Apr 2025

Understanding the 2025 VAT increase: Key considerations for South African business owners

Taxation & Regulation

Understanding the 2025 VAT increase: Key considerations for South African business owners

Issued by Tax Debt Compliance 8 Apr 2025

A Contact Centre Game Changer: QA + AI = Kwaai

Marketing

A Contact Centre Game Changer: QA + AI = Kwaai

Noori Allie, Issued by Achievement Awards Group 17 Feb 2025

How SMEs can harness hyper-personalisation to redefine consumer engagement

SMEs

How SMEs can harness hyper-personalisation to redefine consumer engagement

Gugu Mjadu, Issued by Business Partners Limited 11 Mar 2025

Source: Supplied. Michael Bowren, co-founder of Finch Technologies.

Fintech

Unmasking fraudsters: real-time data changes the credit game

13 Mar 2025

Omnichannel retail in 2025: The boundaries between digital and physical shopping continue to crumble

Sales

Omnichannel retail in 2025: The boundaries between digital and physical shopping continue to crumble

Zak Haeri, Issued by NielsenIQ 11 Feb 2025

#BizTrends2025: 7 trends for retailers to '2020-thrive'

Trends

#BizTrends2025: 7 trends for retailers to '2020-thrive'

Evan-Lee Courie 6 Feb 2025

How technology is shaping South Africa's retail landscape

Technology

How technology is shaping South Africa's retail landscape

Bonga Gumede 5 Feb 2025

PR & Communications

Tlhogi Ngwato | The permacrisis of corporate communications

Tlhogi Ngwato 4 Feb 2025

Bruce Hunt, Managing Director, Transcend Capital

Trends

#BizTrends2025: 5 BEE trends transforming South Africa

Bruce Hunt 28 Jan 2025

Ogilvy Africa Network launches Ogilvy One in SSA with Jason Smit as managing partner

CRM, CX, UX

Ogilvy Africa Network launches Ogilvy One in SSA with Jason Smit as managing partner

28 Jan 2025

Trends for South African SMEs in 2025: Unlocking a new era for growth and innovation

SMEs

Trends for South African SMEs in 2025: Unlocking a new era for growth and innovation

Janice Johnston, Issued by Edge Growth 24 Jan 2025

Peter Andrew, CEO, CCI South Africa

Trends

#BizTrends2025: BPO industry ready for transformation

Peter Andrew 20 Jan 2025

How data can drive employee engagement in 2025

4th Industrial Revolution

How data can drive employee engagement in 2025

Issued by icandi CQ 12 Dec 2024

Ifeoma Jibunoh the chief marketing officer at Cassava Technologies examines the role of curiosity in marketing (Image supplied)

Marketing

3 key considerations in harnessing curiosity in marketing

Ifeoma Jibunoh 11 Dec 2024

What changed in 2024? Company registrations are down by 67%

SMEs

What changed in 2024? Company registrations are down by 67%

Issued by Company Partners 9 Dec 2024

SmartSlip: The future of consumer engagement and insight collection

Digital

SmartSlip: The future of consumer engagement and insight collection

Issued by Techsys Digital 15 Nov 2024

Leveraging AI to boost business: A guide for SMEs in 2025

SMEs

Leveraging AI to boost business: A guide for SMEs in 2025

Issued by The Publicity Workshop 6 Nov 2024

Hospitality

Versatile hospitality qualifications fuel growing demand for graduates

Marna Swanepoel 22 Oct 2024

How innovative payment solutions are shaping South Africa’s retail sector

Banking & Finance

How innovative payment solutions are shaping South Africa’s retail sector

Shaun Holley & Rory Bosman 30 Sep 2024

Innovative loyalty progammes are key component of modern retail strategies

CRM

Innovative loyalty progammes are key component of modern retail strategies

27 Sep 2024

All the 2024 South African Loyalty Awards winners

Retail

All the 2024 South African Loyalty Awards winners

16 Sep 2024

YOUKNOW Technologies partners with Amplitude to enhance digital product experiences in South Africa

Digital

YOUKNOW Technologies partners with Amplitude to enhance digital product experiences in South Africa

Issued by YOUKNOW Technologies 16 Sep 2024

5 WhatsApp trends transforming retail customer communication in 2024

Trends

5 WhatsApp trends transforming retail customer communication in 2024

Xander Barnard 11 Sep 2024

Transforming the supermarket experience: Elevate your retail space with Smart Media

Retail

Transforming the supermarket experience: Elevate your retail space with Smart Media

Issued by Smart Media 28 Aug 2024

Source: © 123rf AI is a driving force behind the evolutions of myriad industries, including marketing, and to keep up with this change, MMA Global recently launched the MMA Academy.

Marketing

AI, the new competitive battlefield, leads to MMA Academy launch

23 Aug 2024

Source: © 123rf Trust has never mattered in business more than it does today, yet price-based shopping is driving customer behaviour

CRM, CX, UX

3 ways to combat AI-generated fake content and build brand trust

Charlie Stewart 19 Aug 2024

6 strategies TDMC considers to build customer loyalty

CRM, CX, UX

6 strategies TDMC considers to build customer loyalty

Issued by TDMC 30 Jul 2024

Insurance & Actuarial

Millennials will drive the growth of insurance in Africa

26 Jul 2024

Reinventing stores redefines the retail strategy

Retailers

Reinventing stores redefines the retail strategy

Lauren Samaai 23 Jul 2024

Prebo Digital welcomes Mr Price Home onboard

Marketing

Prebo Digital welcomes Mr Price Home onboard

Issued by Prebo Digital 1 Jul 2024

Loyalty programmes: The move to digital engagement

Retail

Loyalty programmes: The move to digital engagement

Len Lubbe 24 Jun 2024

eQ Acceleration empowers businesses and startups - The importance of establishing an online presence

How To Start Up

eQ Acceleration empowers businesses and startups - The importance of establishing an online presence

Issued by eQvest 18 Jun 2024

Insights into SA's favourite fast food outlets

Food & bev. services

Insights into SA's favourite fast food outlets

12 Jun 2024

‘Packageless’ products can reduce plastic waste and increase sales

Packaging

‘Packageless’ products can reduce plastic waste and increase sales

6 Jun 2024

5 tips to build personalised engagement with your customers

CRM

5 tips to build personalised engagement with your customers

16 May 2024

Transforming retail operations through video surveillance and analytics

Security

Transforming retail operations through video surveillance and analytics

Jacques Liebenberg 14 May 2024

Dumisani Moyo is the marketing director at SAP. Source: Supplied.

Africa Month

#AfricaMonth: Dumisani Moyo, marketing director at SAP, envisions innovation in Africa

Karabo Ledwaba 10 May 2024

Selecting the right POS solution makes all the difference

Technology

Selecting the right POS solution makes all the difference

Peter Ludi 23 Apr 2024

When the going gets tough...it's time to get going

SMEs

When the going gets tough...it's time to get going

Harry Welby-Cooke, Issued by ActionCOACH SA Business Coaching 8 Apr 2024

How AI can streamline human capital management for SMEs

SMEs

How AI can streamline human capital management for SMEs

Dumisani Moyo 3 Apr 2024

Google Analytics is still a powerful tool in these AI dominated times.

Data & Analytics

Google gives Universal Analytics shutdown 1 July deadline

Lindsey Schutters 3 Apr 2024