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How organisations can stay future fit
How organisations can stay future fitArticle

Even before Covid-19, businesses faced increasing pressure to focus on transformation, but after the disruptions of the last year, the pandemic has presented organisations with new challenges to adapt to...

23 Apr 2021

Greg Gatherer, account manager, Liferay Africa
5 reasons financial services must go digital firstArticle

Although the topic of digital transformation has been discussed extensively over the past year, the fact is that it is a critical one that has a significant impact on almost all industries...

Greg Gatherer 14 Apr 2021

Operational efficiency is a 'no go' to great customer experience
Operational efficiency is a 'no go' to great customer experienceArticle

Most organisations today understand the importance of customer experience (CX). In fact, research from Gartner shows that 75% of organisations are now able to show that customer satisfaction leads to revenue growth...

Brent Haumann 31 Mar 2021

Empowering manufacturers to act more like retailers
Empowering manufacturers to act more like retailersArticle

Not only did the pandemic cause local manufacturing output to drop by nearly 50%, manufacturers also faced a squeeze from retailers looking to provide the best possible value to customers...

Greg Gatherer 30 Mar 2021

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Reinventing supply chains with digital platformsArticle

It is time for the many pockets of digital progress to give way to digital transformation...

Vukani Mngxati 29 Mar 2021

Effective WFH streamlined through data management as the next frontier
Effective WFH streamlined through data management as the next frontierArticle

Data management should deliver an increase in the understanding of the forces shaping markets and businesses. This knowledge will help companies outsmart competitors...

Gary Allemann 8 Mar 2021

MO Agency Customer First regional winner in HubSpot Solutions Partner Impact Awards
MO Agency Customer First regional winner in HubSpot Solutions Partner Impact AwardsArticle

MO Agency has been named a winner in the Customer First category for Europe, the Middle East and Africa in HubSpot's 2020 Performance Impact Awards...

Issued by MO Agency 5 Mar 2021

Get a new smartphone app for your business in 2021
Get a new smartphone app for your business in 2021Article

Codehesion is South Africa's premier Android and iOS app development company, and makes it easy for businesses to build their own smartphone apps...

Issued by Codehesion 4 Mar 2021

How advanced supply chain technology can help streamline Covid-19 vaccine rollout
How advanced supply chain technology can help streamline Covid-19 vaccine rolloutArticle

While the rollout of the Covid-19 vaccine has signified the first signs of light at the end of the tunnel, the reality is that this public health crisis is still far from over...

Chris Sullivan 18 Feb 2021

#BizTrends2021: Franchising post-Covid - 5 trends to watch
#BizTrends2021: Franchising post-Covid - 5 trends to watchArticle

The franchise industry has proven itself to be resilient, innovative and collaborative, which is why it still survives. But it will need all these qualities, and more, to weather and adapt to what will continue to be a testing time...

Morne Cronje 5 Jan 2021

#BizTrends2021: What will customers expect from you in 2021?
#BizTrends2021: What will customers expect from you in 2021?Article

Now that 2020 is behind us, we can draw on some insights to guide businesses on what we are likely to see in 2021...

Robin Fisher 5 Jan 2021

Ronald Ravel
The tech developments that will thrive in a post-Covid-19 eraArticle

While 2020 produced few new technological or business developments, it certainly accelerated many technology trends already in motion. In 2021, we'll see these trends continue to take off at speed...

Ronald Ravel 8 Dec 2020

5 major CX trends that shaped 2020
5 major CX trends that shaped 2020Article

Customer experience has always been a crucial differentiator for businesses, but in 2020, it became a matter of survival...

Andrew Bourne 1 Dec 2020

Micro-fulfilment tech to power e-commerce warehouse services for faster delivery
Micro-fulfilment tech to power e-commerce warehouse services for faster deliveryArticle

Inospace CEO, Rael Levitt offers insight into the retail fulfilment picture, discussing how the consumer rush to online shopping during the Covid-19 pandemic has accelerated retailer moves toward space-saving and automation-powered warehouses...

Rael Levitt 25 Nov 2020

Chanda Nxumalo, director, Harmattan Renewables
The role of blockchain in Africa's energy transitionArticle

Blockchain is expected to play an essential role as African countries transition towards a distributed, digitised, and decentralised power system...

19 Nov 2020

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The promise of data and the capability deficitArticle

Paul Geary (director at One Custom) writes about some reasons why data adoption by businesses hasn't been as comprehensive as it should be; and how successful data-driven businesses and marketing efforts should be entirely underpinned by strategic intent and operational follow-through that embeds effective information systems, customer data and predictive analytics at their core...

Paul Geary 26 Oct 2020

Louis Retief, general manager Innovation and IM, Exxaro.
How Covid-19 is driving the need for mining companies to accelerate digitalisationArticle

There's no doubt the Covid-19 pandemic has fundamentally shifted the world of business, forcing organisations across sectors to rethink their business models and implement responsive operational changes...

Louis Retief 15 Sep 2020

Image source: Getty/Gallo
Contract mining clarification muddies the waterArticle

Proposed amendments to the Income Tax Act limiting capex deductions to mining right holders are likely to have negative consequences, particularly for the junior mining sector...

Shirleen Ritchie and Brian Dennehy 8 Sep 2020

Circle of Global Business Women Programme
Circle of Global Business Women ProgrammeArticle

The Embassy of France in South Africa is partnering with the Entrepreneurship Development Academy (EDA) at the Gordon Institute of Business Science (GIBS) to develop a tailor-made programme to support 50 members of the Circle of Global Business Women (CGBW)...

Issued by Gordon Institute of Business Science 21 Aug 2020

Handshakes and promises - a happily ever after or a marriage made in hell
Handshakes and promises - a happily ever after or a marriage made in hellArticle

Sharon Bergmann, ACA financial manager, unpacks the importance of contracts in multi-agency partnerships participating in the pitch process...

Issued by Association for Communication and Advertising 13 Aug 2020

Transnet Freight Rail introduces new business model to improve operational efficiency
Transnet Freight Rail introduces new business model to improve operational efficiencyArticle

"Some of our customers want to feel we are closer to their needs, and better able to respond on the ground. We must be responsive to that."

22 Jul 2020

Dr Nombasa Tsengwa, executive head of coal operations, Exxaro.
Covid-19's positive legacy to miningArticle

The mining sector relies on stability and predictability to remain operational and productive. The current global predicament is something that no-one would've been able to predict until it was too late...

Nombasa Tsengwa 9 Jul 2020

R2m investment helps Yebo Fresh expand township food distribution
R2m investment helps Yebo Fresh expand township food distributionArticle

The Scheinberg Relief Fund has contributed R2m to the online grocery delivery startup to help it expand its distribution capacity and food relief efforts...

30 Jun 2020

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Customer satisfaction in the last mile is key to retaining customersArticle

The widespread shift to home deliveries is set to outlast the Covid-19 pandemic, making the last mile even more critical to customer satisfaction and repeat business.

19 Jun 2020

Good governance can help SMEs access Covid-19 relief speedily
Good governance can help SMEs access Covid-19 relief speedilyArticle

Various public and private sector entities have released wide-scale relief measures to help South African small to medium enterprises (SMEs) survive the Covid-19 business slowdown...

Andiswa Bata 4 Jun 2020

Strategic sourcing value beyond cost-savings in times of crisis
Strategic sourcing value beyond cost-savings in times of crisisArticle

With reducing spending as one of its key strategic goals, strategic sourcing is now more pressured to deliver value, particularly in times of crisis...

Issued by Barloworld Logistics 26 May 2020

Lighter side of industrial property showing returns
Lighter side of industrial property showing returnsArticle

Many businesses operating in South Africa are cautiously optimistic for what is in store for the remainder of this year...

Johan Piekaar 20 May 2020

Time for freight industry to hit the road and lower its carbon emissions, carbon tax
Time for freight industry to hit the road and lower its carbon emissions, carbon taxArticle

The nationwide lockdown in South Africa and its associated road travel bans have shown that massive reductions in emissions are possible, which can be continued post-lockdown if the industry...

Eckart Zollner 18 May 2020

#LockdownLessons: Adapting to the 'new normal' will remain a priority for the foreseeable future
#LockdownLessons: Adapting to the 'new normal' will remain a priority for the foreseeable futureArticle

We chat to Tim Cordon, Radisson Hotel Group's senior area vice president for Africa and Middle East to find out more about how Covid-19 has impacted the Group during these unusual times...

Robin Fredericks 18 May 2020

Smart lockers fast-tracked during coronavirus pandemic
Smart lockers fast-tracked during coronavirus pandemicArticle

Due to high levels of fear, South Africans are increasingly missing their healthcare appointments and not collecting their chronic medication during lockdown...

30 Apr 2020

A survival kit to business agility
A survival kit to business agilityArticle

Covid-19 has provided an opportunity for society, business and government to embrace uncertainty. This global crisis will force us to solve highly complex problems in new and creative ways...

Biase De Gregorio 29 Apr 2020

How the digitally savvy CEO approaches business today
How the digitally savvy CEO approaches business todayArticle

By now most business leaders accept that 'digital' is - or should be - an integral part of the organisation's approach to its activities...

Shaune Jordaan, Issued by Irvine Partners 14 Apr 2020

Being water-smart must become the new normal for business
Being water-smart must become the new normal for businessArticle

It requires seeing and doing things differently to reduce, reuse and "create water"...

Ettienne Thiebaut 20 Mar 2020

Is there real benefit in cloud for SA businesses?
Is there real benefit in cloud for SA businesses?Article

The cloud has long been cited as a means of achieving multiple business benefits, however, are South African businesses seeing the real benefits?

Evan-Lee Courie 18 Feb 2020

Bringing critical power distribution out of the dark
Bringing critical power distribution out of the darkArticle

As the trend towards digitisation becomes pervasive across many industries and operations, the benefits offered to power distribution systems should not be overlooked...

Quintin Mccutcheon 31 Jan 2020

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Carbon emissions in road freight can decrease by 46%Article

One way to reduce carbon emissions is to put in place a road freight decarbonisation framework that's specifically developed for our local context, says business analyst, Dr Lee-Anne Terblanche...

23 Jan 2020

AI helps unlock data potential of banks
AI helps unlock data potential of banksArticle

Artificial intelligence (AI) provides banks with the means to make better use of the massive amount of data at their disposal...

23 Jan 2020

Theresa Ackerman
Tech-driven healthcare will optimise costsArticle

Healthcare costs continue to increase year on year, putting both private and public sector healthcare organisations under pressure...

Theresa Ackerman 22 Jan 2020

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SA's largest airports achieve top spots for punctualityArticle

The annual Punctuality League tables published by OAG has revealed that South Africa's three largest airports have overcome considerable upheaval in the local aviation sector in 2019 to remain in the top tiers of global on-time performance...

8 Jan 2020

Lerato Mosiah, CEO: Health Funders Association
#BizTrends2020: The future of healthcare is nowArticle

Medical schemes in South Africa are facing a watershed moment with the imminent threat to their future role and overall existence under the National Health Insurance (NHI)...

Lerato Mosiah 6 Jan 2020

Durban named world's greenest city
Durban named world's greenest cityArticle

According to the Husqvarna Urban Green Space Index (HUGSI) 2019, Durban is the greenest city in the world...

23 Dec 2019

#BizTrends2020: Airports of the future - 10 predictions for the next decade
#BizTrends2020: Airports of the future - 10 predictions for the next decadeArticle

The airport experience has morphed dramatically in the past 10 years with the introduction of biometric security, mobile check-in, and baggage tracking. And there is much more to come...

Benoit Verbaere 19 Dec 2019

New OxGlen buildings target Green Star design rating
New OxGlen buildings target Green Star design ratingArticle

The two newest buildings in the OxGlen precinct, known as OxGlen Block 3 and Block 4, are targeting a four-star Green Star SA Office v1.1 Design rating...

17 Dec 2019

#BizTrends2020: SME technology in 2020 - a path to efficiency
#BizTrends2020: SME technology in 2020 - a path to efficiencyArticle

Many businesses are hurriedly turning their attention to technologies such as AI, machine learning and IoT to stay ahead in 2020...

Aaron Thornton 4 Dec 2019

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