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VML Birdwatching at The Loeries | Episode 5: Building a country's brand

Danette Breitenbach 10 Oct 2025

Township shoppers go strategic: 2025 CX Report reveals shifting loyalties

Township shoppers go strategic: 2025 CX Report reveals shifting loyalties

Rogerwilco 7 Oct 2025

Source: © 123rf Murray Hamilton, content director, VML South Africa tackles the “should design inform copy or should copy inform design?”debate

“Should design inform copy or should copy inform design?”

Murray Hamilton 6 Oct 2025

Good service is proactive: A new standard for customer experience

Good service is proactive: A new standard for customer experience

Bruce von Maltitz 6 Oct 2025

How Wonga transformed customer engagement and boosted customer acquisition with Braze

How Wonga transformed customer engagement and boosted customer acquisition with Braze

YOUKNOW Technologies 3 Oct 2025

1st for Women wins Best in Service at the Ask Africa Orange Index Awards

1st for Women wins Best in Service at the Ask Africa Orange Index Awards

Irvine Partners 2 Oct 2025

South African digital banking users call for smarter, more personalised experiences

South African digital banking users call for smarter, more personalised experiences

Human8 1 Oct 2025

2025 township consumer trends: Price-conscious, local-first, social-driven

2025 township consumer trends: Price-conscious, local-first, social-driven

Rogerwilco 30 Sep 2025

Loyalty programmes are transforming into lifestyle ecosystems

Loyalty programmes are transforming into lifestyle ecosystems

19 Sep 2025

CEM Africa heads to Johannesburg on 20 November 2025

CEM Africa heads to Johannesburg on 20 November 2025

CEM Africa Summit 18 Sep 2025

Source: © 123rf The Broadcast Research Council of South Africa has appointed GfK (an NIQ company) to design and deploy the country’s new total video measurement service

BRC announces continuity with GfK appointment as Nielsen exits SA

12 Sep 2025

Source: © 123rf Customer expectations are rising fast. They expect real-time answers on the channels they already use every day. In South Africa, that channel is WhatsApp

How and why WhatsApp is SA's biggest CX opportunity

11 Sep 2025

FNB eBucks dominates South African Loyalty Awards 2025

FNB eBucks dominates South African Loyalty Awards 2025

11 Sep 2025

Tribeca PR's managing partner Davina Malan shares seven ways to build loyalty and keep clients with you for the long term (Image supplied)

7 ways to build loyalty and retain clients in the long term

10 Sep 2025

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