CRM, CX, UX Press Office News

The BigQuery paradox: Why performance and cost efficiency are no longer enemies

The BigQuery paradox: Why performance and cost efficiency are no longer enemiesGabriel (Stephan) Myburg, Offernet

Hot Cares Christmas: Helping Patrick continue to go the extra mile for his customers

Hot Cares Christmas: Helping Patrick continue to go the extra mile for his customersHOT 102.7FM

Proof over perception, South African PR begins measuring what really matters

Proof over perception, South African PR begins measuring what really mattersOrnico

Ogilvy wins AdFocus Agency of the Year, alongside key Specialist Honours at the 2025 awards

Ogilvy wins AdFocus Agency of the Year, alongside key Specialist Honours at the 2025 awardsOgilvy South Africa

Fibre Circle colloquium calls for stronger partners to transform South Africa’s circular paper economy

Fibre Circle colloquium calls for stronger partners to transform South Africa’s circular paper economyDumisani Khumalo, Fibre Circle

How AI is changing, and might kill, SEO

How AI is changing, and might kill, SEOCourtney Chapple, Brave Group

Human8’s Charles Sithole named to Global 30Under30 list by Significant Insights

Human8’s Charles Sithole named to Global 30Under30 list by Significant InsightsHuman8

The Toyota Urban Cruiser dares you to be boldly curious in the new ad

The Toyota Urban Cruiser dares you to be boldly curious in the new adPublicis Groupe Africa

The partnership playbook: How strategic alliances are rewriting customer retention rules in SA

Marketing & MediaThe partnership playbook: How strategic alliances are rewriting customer retention rules in SA

Michelle Geere, AdBot 21 Nov 2025

NiCE and iNOVO named lead sponsor for CEM Africa Johannesburg and The CX Africa Awards 2025

Marketing & MediaNiCE and iNOVO named lead sponsor for CEM Africa Johannesburg and The CX Africa Awards 2025

CEM Africa Summit 10 Nov 2025

Loyalty crisis: South Africans switching brands faster than ever

Marketing & MediaLoyalty crisis: South Africans switching brands faster than ever

Mosa Ntwampe, Brave Group 6 Nov 2025

Inclusive CX is South Africa’s untapped growth opportunity

Marketing & MediaInclusive CX is South Africa’s untapped growth opportunity

Bongani Mdluli, Helm 29 Oct 2025

Process intelligence: The brain behind modern ERP ecosystems

Marketing & MediaProcess intelligence: The brain behind modern ERP ecosystems

Can!do 21 Oct 2025

Let's do Biz