CRM, CX, UX News

World PR Day

PR is the dark arts of integrated marketing communications

Bridging divides through powerful storytelling

Khaya Buthelezi

The appeal of legacy media

Ciaran R. Maidwell

PR builds narratives, weaves stories and amplifies diverse voices

Bridging gaps and building narratives that matter

BROUGHT TO YOU BY:

More #WPRDAY2025

Subscribe & Follow

BizTrendsTV

RAPT BizTrendsTV: Faith Popcorn: The people's pushback trend

Promoted

Galaxy 947 Joburg Day 2025: The ultimate family celebration

Galaxy 947 Joburg Day 2025: The ultimate family celebration

22 Jul 2025

Advertise your job vacancies

Jobs

Front-End Developer Pretoria
Graphic Design and WordPress Ninja Pretoria

More jobs Submit a job Open account

Multimedia

All Galleries Audios Videos

Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

Maximise customer loyalty with the right combination of rewards

Maximise customer loyalty with the right combination of rewardsAndrew Solomon

Revolutionising customer experience with ExperienceEvaluator - A game changer for CX teams

Revolutionising customer experience with ExperienceEvaluator - A game changer for CX teamsKantar

More news

iBleat - a channel dedicated to customer service dialogue

iBleat - a channel dedicated to customer service dialogue

5 Jan 2018

More businesses are trying mobile apps to lure and keep consumers

More businesses are trying mobile apps to lure and keep consumers

Venkatesh Shankar and Unnati Narang 4 Jan 2018

Pixabay via .

How to build brand experiences with SEO

Richard Bensted 26 Dec 2017

Image credit: Dzianis Apolka - .

Why human-centered design matters

Stuart McDougall 26 Dec 2017

Image credit: gstockstudio -

Shopping with tweens

Maria Berrios-Carter 22 Dec 2017

Image credit: Brandlove.

Do you talk about great CX or do you do great CX?

Mareli Smit 21 Dec 2017

AfriGIS year-end letter 2017

AfriGIS year-end letter 2017

AfriGIS 20 Dec 2017

How to thrive in the digital era

How to thrive in the digital era

Marc Gower 14 Dec 2017

Google announces top South African searches for 2017

Google announces top South African searches for 2017

13 Dec 2017

Team Demographica.

Get to grips with CX and the customer journey now, or else...

Leigh Andrews 7 Dec 2017

Image credit: Alok Sharma - .

New research suggests organisations should embrace new messaging culture

6 Dec 2017

Defective product risk is an increasing peril for companies

Defective product risk is an increasing peril for companies

5 Dec 2017

Screengrabs from the ad.

#OrchidsandOnions: MTN's 'Bright side' really dazzles, but this Sunday Times sub sinks without a trace...

Brendan Seery 5 Dec 2017

Jochem Wijnands, Dutch founder and CEO of TRVL. Image supplied.

Why digital publishers need to rethink what they're doing

Leigh Andrews 5 Dec 2017

SA Customer Satisfaction Index reveals preferred mobile network

SA Customer Satisfaction Index reveals preferred mobile network

5 Dec 2017

Is a little loyalty too much to ask for?

Is a little loyalty too much to ask for?

Romy Honneysett 23 Nov 2017

Techsys Digital awarded key Virgin Active platform

Techsys Digital awarded key Virgin Active platform

Techsys Digital 23 Nov 2017

Scopen’s global CEO Cesar Vacchiano and Johanna McDowell of IAS.

Getting to grips with the Scopen Agency Scope 2017

Leigh Andrews 22 Nov 2017

Why branding really matters

Why branding really matters

James Maposa 22 Nov 2017

BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy

BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy

Jessica Tennant 20 Nov 2017

Image credit: Pixabay - .

Google reveals findings of the 2017 Connected Consumer Study

20 Nov 2017

Image credit: Sean Prior - .

The rise of the emoji and the public rating system

Scott Cundill 20 Nov 2017

Designing for voice

Designing for voice

Adriaan Steyn, Dentsu 14 Nov 2017

Image credit: .

Ask Afrika Orange Index: Feeling customer service

Danette Breitenbach 13 Nov 2017

Image credit: Negative Space via

Data visualisation tools provide a view of the customer journey beyond marketing

Richard Mullins 13 Nov 2017

#AfricaCom: Mobile advertising - connecting brands to their customers

#AfricaCom: Mobile advertising - connecting brands to their customers

Juanita Pienaar 9 Nov 2017

Cundill captions this ‘London: It’s Silicon Valley on ice.’

#BehindtheSelfie with... Scott Cundill

Leigh Andrews 8 Nov 2017

#Trending: The rise of consumer resilience

#Trending: The rise of consumer resilience

Louise Marsland 7 Nov 2017

Add value before self-promoting on social media

Add value before self-promoting on social media

Yolandi Allen 7 Nov 2017

Photo: Rudolph de Girardier. Source: Google Photos.

Google Street View, Drive South Africa collab captures all of SA wilderness in 360°

3 Nov 2017

Let's do Biz