Retail Services News

#WomensMonth

Women in tech: Driving change, powering progress

Aphelele Nyewe

From traditional to entrepreneurial: SA women take charge

Michelin’s Mangie Magadagela is leading the charge

Maroefah Smith

Subscribe & Follow

BizTrendsTV

RAPT BizTrendsTV: Faith Popcorn: The people's pushback trend

Advertise your job vacancies

Jobs

Flexi Field Marketer Vredendal
General Framer (Fitting Room) Cape Town

More jobs Submit a job Open account

As Coca-Cola Beverages Africa (CCBA) celebrates nine years as Africa’s largest Coca-Cola bottling partner, it continues to invest in the continent (Image: Bizcommunity)

CCBA celebrates investment milestone in Africa

Source: © 123rf Braintree's Eldon Bothma and Hayley Blane talk security within CRM and the value of by-design methodology

CRM security by design, not default

By Eldon Bothma and Hayley Blane 31 Jul 2025

The Stella Artois Perfect Trade Vending Machine outside a pub in London, UK (Image supplied)

#InternationalBeerDay: A free draught celebrating local bars

31 Jul 2025

More news

Image source: Aleksandra Gigowska –

How to give customers what they want in a loyalty programme

Nolan Daniel 24 Jul 2023

Mystery shopping results now delivered in 24-48 hours by BMi Research

Mystery shopping results now delivered in 24-48 hours by BMi Research

BMi Research 20 Jul 2023

Source: Global Convenience Store Focus Fuel forecourt retail is the fastest-growing segment of South African convenience retail

6 opportunities for fuel forecourt retail to grow its share of the convenience market pie

19 Jul 2023

Image supplied. This year for the first time, local FMCG e-commerce growth specifically is expected to outstrip total e-commerce growth

Can local FMCG e-commerce still deliver?

14 Jul 2023

Source: © 123rf The South African Customer Experience Report has found that consumers no longer have empathy for brands, and instead have developed a striking state of apathy

Consumers settle for good enough while brands create the leaky bucket syndrome

12 Jul 2023

Image source: Ivan Samkov from

Technology offers financial inclusion for the rise of hybrid retail

12 Jul 2023

Image source: Kindel Media from

How retailers can make the most of SA's burgeoning e-commerce market

Joel Bronkowski 10 Jul 2023

Source: © 123rf Massmart's e-commerce strategy has involved shifting the Makro website onto a new micro-services-based platform

Massmart's tech capability improves e-commerce customer experience

4 Jul 2023

Source: © michaeljung -

Providing customer experience excellence using analytics and intuition

Yudhvir Seetharam 3 Jul 2023

The mall says ticketless parking is now available. Source: Supplied.

The V&A Waterfront teams up with admyt to provide visitors with cashless, ticketless parking

29 Jun 2023

Image source: Vitaliy Vodolazskyy –

Suppliers obligated to protect consumers

29 Jun 2023

Image source: Ketut Subiyanto from

8 tips for successful retail training

Michael Hanly 26 Jun 2023

Source: © Shoprite Holdings Checkers is currently trialling a subscription deliver service, Xtra Savings Plus.

Checkers trials Xtra Savings Plus

Danette Breitenbach 23 Jun 2023

Peter Ludi, MD Solutions at redPanda Software

How invisible tech will underpin the retail store of the future

Peter Ludi 23 Jun 2023

Source © Niall Wiggan In South Africa, loyalty programme owners are working hard to meet their customers and members where they are, now

7 loyalty programmes trends

20 Jun 2023

Colin Erasmus, chief operations officer at Microsoft South Africa

Retail staff want more tech, research reveals

20 Jun 2023

Hoorah secures Debonairs Pizza's digital creative account in a highly competitive pitch

Hoorah secures Debonairs Pizza's digital creative account in a highly competitive pitch

Hoorah Digital 20 Jun 2023

Image source: Blake Wisz from

Trends in retail training and how this impacts talent retention

Michael Hanly 20 Jun 2023

Source © Egor Kotenko The global retail spend over chatbots is forecast to reach $12bn in 2023; growing to $72bn by 2028

ChatGPT: The great disruptor in retail

19 Jun 2023

Partnership delivers #ChangeforGood to communities in need

Partnership delivers #ChangeforGood to communities in need

19 Jun 2023

Source: © Pharmacy Business All 237 Lloyds Pharmacy branches located in Sainsbury’s in the UK will cease operation by the end of business today

All UK's Sainsbury-based Lloyds Pharmacies closed

13 Jun 2023

Image source: Kindel Media from

Game introduces new e-commerce payment option, myVirtual Credit

12 Jun 2023

Sherrie Donaldson, project director for the Atlas project and BRICS Business Council Skills Development Working Group member

Future skills roadmap for food, beverage sector launches

9 Jun 2023

Source:

South African retailers excel in promotions, customer service lags

9 Jun 2023

Image supplied. Pick ‘n Pay’s expansion to offer financial services at its till has led to an 60% year-on-year increase in cash withdrawals in Pick n Pay stores last year

Pick 'n Pay's expansion into financial services pays off

9 Jun 2023

How to automate and digitise deliveries through ERP

How to automate and digitise deliveries through ERP

Anton Oosthuizen, QuickEasy Software 7 Jun 2023

SA retailers and consumers count the costs of a collapsing state

SA retailers and consumers count the costs of a collapsing state

Lauren Hartzenberg 1 Jun 2023

Virgin Active revamps app and rewards programme to drive loyalty

Virgin Active revamps app and rewards programme to drive loyalty

23 May 2023

Jane Wurwand's journey building the Dermalogica skincare empire

Jane Wurwand's journey building the Dermalogica skincare empire

Lauren Hartzenberg 22 May 2023

VMLY&R South Africa launches gamechanger, VMLY&R Commerce

Danette Breitenbach 15 May 2023

Let's do Biz