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Retail News South Africa

Beware of counterfeit sweetener

Canderel South Africa is urging consumers to be on the lookout for fake Canderel sweetener sachets which have appeared in coffee shops, restaurants and other retail outlets throughout South Africa, and to contact its FreeCall line 0800 00 61 42 for more information and to find out whether they're in possession of the counterfeit.
Deshendri Reddy and John Cameron
Deshendri Reddy and John Cameron

Says Canderel South Africa's managing director, John Cameron, "Canderel's main concern is for its consumers - it is not known if these counterfeits are produced and packaged in hygienic facilities which carry certifications such as HACCP (hazard analysis and critical control point) or ISO 9001 accreditation"

"Besides the blatant brand infringement and use of our intellectual property, Canderel has a unique formulation and taste which is one of the main proponents for its being the leading brand of sweetener in South Africa and Europe. Canderel loyalists must contact us on our toll free number if they have any doubts whatsoever."

Another major concern for Cameron is the support these counterfeits are getting from reputable outlets. He puts this down to either ignorance or little concern for their consumers.

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