#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overviewJessica Tennant, Bizcommunity.com 1 Feb 2019
#BizTrends2019: Five customer engagement technology trends we can't ignoreEben Esterhuizen 28 Jan 2019
#BizTrends2019: Customer centricity - The only trend that matters in 2019 and beyondBradley Elliott 24 Jan 2019
#BizTrends2019: "Bang bang, feel the pain" if you don't know what customers wantCarmen Murray 21 Jan 2019
#BizTrends2019: Is your organisation transformed enough to get customer experience (CX) right?Sibongile Vilakazi, Kantar 7 Jan 2019