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AI and data are reshaping Africa's retail sector

AI and data are reshaping Africa's retail sectorBlessed Hwaire and Shobhit Jain

MTN SA rolls out biometric digital ID system across all stores

MTN SA rolls out biometric digital ID system across all stores

Image credit: Kindel Media on Pexels

The future of fuel retail in SA: NEVs and solar panelsKaren Keylock

MTN SA rolls out biometric digital ID system across all stores

MTN SA rolls out biometric digital ID system across all stores

9 hours

Image credit: Kindel Media on Pexels

The future of fuel retail in SA: NEVs and solar panels

By Karen Keylock 18 Jul 2025

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The correct use of AI can bring value to your CX strategy

The correct use of AI can bring value to your CX strategy

Neville Quinton 13 Sep 2023

ConnectGroup on redefining field sales technology and cashless payments in Africa

ConnectGroup on redefining field sales technology and cashless payments in Africa

MegaVision Media 30 Aug 2023

Generative AI ushers in a new era for retail

Generative AI ushers in a new era for retail

22 Aug 2023

Source: © 123rf In South Africa's retail environment, data is still an untapped opportunity, yet it can revolutionise retail

Data an untapped opportunity in retail with potential to revolutionise the sector

Gerhard Nortjé 18 Aug 2023

Image supplied. CEM Africa 2023 takes place today and tomorrow in Cape Town.

#CEMAfrica2023: AI's impact on CX takes centre stage

15 Aug 2023

Source: Takealot Takealot.com is trialling its first-ever on-demand service, TakealotNow that will deliver within the hour

Takealot.com trials first-ever on-demand service, TakealotNow

15 Aug 2023

Chris Blair, CEO at 21st Century

How AI and blockchain can shape sustainability

Chris Blair 4 Aug 2023

The game launches today. Source: Supplied.

Game collaborates with Blackboard to debut local UGC merchandise on Roblox

4 Aug 2023

Image source: perig76 –

Why 360-degree technology is key to an efficient, tailored retail experience

Peter Ludi 2 Aug 2023

Samsung Galaxy Z Fold5 and Z Flip5. Source: Supplied

Samsung launches Galaxy Z Fold5 and Z Flip5

Lindsey Schutters 27 Jul 2023

Have you done enough to win over the consumers of the future?

Have you done enough to win over the consumers of the future?

Namrata Gotarne, NielsenIQ 27 Jul 2023

Image source: Aleksandra Gigowska –

How to give customers what they want in a loyalty programme

Nolan Daniel 24 Jul 2023

Source: © 123rf Driven by the frenzy of Black Friday,, November truly carries more gold in its pocket than any other month for eCommerce apps

Black Friday a key driver for e-commerce apps

20 Jul 2023

Claude Hanan and Luke Jedeikin are behind Bash and Superbalist. Source: Supplied.

E-commerce Titans: Meet the duo behind Bash and Superbalist

Karabo Ledwaba 19 Jul 2023

Image source: Ivan Samkov from

Technology offers financial inclusion for the rise of hybrid retail

12 Jul 2023

Source: © michaeljung -

Providing customer experience excellence using analytics and intuition

Yudhvir Seetharam 3 Jul 2023

Image source: Robert Churchill –

Retailers, are you keeping up with the evolution of consumer behaviour?

Serena Ho and Faheem Hoosen 30 Jun 2023

The mall says ticketless parking is now available. Source: Supplied.

The V&A Waterfront teams up with admyt to provide visitors with cashless, ticketless parking

29 Jun 2023

Source: © Shoprite Holdings Checkers is currently trialling a subscription deliver service, Xtra Savings Plus.

Checkers trials Xtra Savings Plus

Danette Breitenbach 23 Jun 2023

Peter Ludi, MD Solutions at redPanda Software

How invisible tech will underpin the retail store of the future

Peter Ludi 23 Jun 2023

Colin Erasmus, chief operations officer at Microsoft South Africa

Retail staff want more tech, research reveals

20 Jun 2023

Source © Egor Kotenko The global retail spend over chatbots is forecast to reach $12bn in 2023; growing to $72bn by 2028

ChatGPT: The great disruptor in retail

19 Jun 2023

WelfitOddy case study

WelfitOddy case study

Perfect Word 19 Jun 2023

Image supplied. Pick ‘n Pay’s expansion to offer financial services at its till has led to an 60% year-on-year increase in cash withdrawals in Pick n Pay stores last year

Pick 'n Pay's expansion into financial services pays off

9 Jun 2023

How to automate and digitise deliveries through ERP

How to automate and digitise deliveries through ERP

Anton Oosthuizen, QuickEasy Software 7 Jun 2023

PayJustNow's CEO on the benefits of 'buy now pay later' for consumers and businesses

PayJustNow's CEO on the benefits of 'buy now pay later' for consumers and businesses

Lauren Hartzenberg 6 Jun 2023

SA retailers and consumers count the costs of a collapsing state

SA retailers and consumers count the costs of a collapsing state

Lauren Hartzenberg 1 Jun 2023

Source: Massmart

Massmart taps Walmart tech to streamline e-commerce fulfillment

24 May 2023

Image supplied. Lego’s latest digital out-of-home (OOH) advertising is an innovative 3D digital billboard at the V&A Waterfront’s main Centre Court

Lego's DOOH billboard utilises the latest 3D technology

24 May 2023

How innovative payment solutions are reshaping SA retail

How innovative payment solutions are reshaping SA retail

Shaun Holley and Rory Bosman 24 May 2023

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