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Shoprite and Astron Energy launch fuel rewards in new partnership

Shoprite and Astron Energy launch fuel rewards in new partnership

Customer rewards are more effective when brands design for connection

Customer rewards are more effective when brands design for connectionAndrew Solomon

Customer rewards are more effective when brands design for connection

Customer rewards are more effective when brands design for connection

By Andrew Solomon 2 days

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Pick n Pay lets shoppers spend online refunds in-store with new Wallet feature

5 Nov 2026

Company news

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Adriaan Otto

Excellerate Services What the festive season really asks of a shopping centre

18 hours

A softer approach to summer – Jockey launches its Spring/Summer 2026 underwear collection

Jockey South Africa A softer approach to summer – Jockey launches its Spring/Summer 2026 underwear collection

1 day

Spar2U expands its digital grocery offering with Kwik Delivery and Click & Collect

IMS Spar2U expands its digital grocery offering with Kwik Delivery and Click & Collect

1 day

Hard work takes centre stage in the first Test series

Jonsson Workwear Hard work takes centre stage in the first Test series

2 days

The Black Friday crunch is no time to be battling a bot to get your email marketing moving

Everlytic The Black Friday crunch is no time to be battling a bot to get your email marketing moving

2 days

Step into a Gingerbread Village at Mall of Africa this festive season

Mall of Africa Step into a Gingerbread Village at Mall of Africa this festive season

2 days

Black Friday isn’t the only time township shoppers hunt for a deal. What do promotions really add?

Rogerwilco Black Friday isn’t the only time township shoppers hunt for a deal. What do promotions really add?

2 days

Tomato sauce, tamatie sous or ketchup? Heinz and Tractor take the great SA debate to the streets

Tractor Outdoor Tomato sauce, tamatie sous or ketchup? Heinz and Tractor take the great SA debate to the streets

6 Nov 2026

Consumers are happier, shopping more frequently and loving delivery apps

Caxton Media Consumers are happier, shopping more frequently and loving delivery apps

5 Nov 2026

The future of retail field teams

MegaVision Media The future of retail field teams

5 Nov 2026

Hyprop appoints Primedia Malls and The Media Factory as digital media co-sales partners

Primedia Out-of-Home Hyprop appoints Primedia Malls and The Media Factory as digital media co-sales partners

5 Nov 2026

Retail’s AI challenge isn’t technology, its legacy thinking

MegaVision Media Retail’s AI challenge isn’t technology, its legacy thinking

2 Nov 2026

More news

Hellopeter relaunches with AI that reads every review and shows which businesses get it right

Hellopeter relaunches with AI that reads every review and shows which businesses get it right

Hellopeter 28 Oct 2026

FNB hit with R1m fine over customer data security

FNB hit with R1m fine over customer data security

27 Oct 2026

In Part 2 of our #BlackFriday hangover series, Heath Batt, new business development manager, South Africa - Smollan Technologies, looks at what you should be asking about your Black Friday performance (Image source: © 123rf )

#BlackFriday hangover | Part 2: Mining the gold that comes out of Black Friday data

Heath Batt 23 Oct 2026

#BlackFriday2026: Why customer service could matter as much as the discount

#BlackFriday2026: Why customer service could matter as much as the discount

9 Oct 2026

Smaller baskets, faster meals: Here's how South Africans are reshaping grocery shopping

Smaller baskets, faster meals: Here's how South Africans are reshaping grocery shopping

5 Oct 2026

TFG’s Bash turns 3,000 stores into sales machines, driving R551m in sales

TFG’s Bash turns 3,000 stores into sales machines, driving R551m in sales

5 Oct 2026

Is Checkers engineering your next grocery run with its new Stickables campaign?

Is Checkers engineering your next grocery run with its new Stickables campaign?

Fathima Khan 25 Sep 2026

Clicks adds Absa and Standard Bank to ClubCard in loyalty shake-up

Clicks adds Absa and Standard Bank to ClubCard in loyalty shake-up

23 Sep 2026

Checkers turns Xtra Savings into a collecting game with new Stickables campaign

Checkers turns Xtra Savings into a collecting game with new Stickables campaign

21 Sep 2026

CX report warns 51% of customers don’t even report bad experiences

CX report warns 51% of customers don’t even report bad experiences

Richard Eberlein 7 Sep 2026

Inaugural Geshido Insights Awards spotlight KFC Africa, RCL Foods, MultiChoice and Santam

Inaugural Geshido Insights Awards spotlight KFC Africa, RCL Foods, MultiChoice and Santam

4 Sep 2026

Loyalty is more than points and prizes: Why SA businesses need to rethink customer retention

Loyalty is more than points and prizes: Why SA businesses need to rethink customer retention

Game Plan Consulting 2 Sep 2026

Bongiwe Ntuli, Clicks Group Executive: Retail. Image supplied

Clicks strengthens loyalty push with more frequent cashback and discounts

26 Aug 2026

Secure, agile RewardWorx platform meets growing demand for enterprise incentive programmes

Secure, agile RewardWorx platform meets growing demand for enterprise incentive programmes

Caxton Media 25 Aug 2026

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Report reveals retailers face AI visibility risk as shoppers compare deals

21 Aug 2026

#Biz25years | To the next 25 years of business communications and conversations

#Biz25years | To the next 25 years of business communications and conversations

Bizcommunity.com 20 Aug 2026

Image supplied

FNB eBucks, Clicks and Engen launch integrated rewards ecosystem

3 Aug 2026

Byron Rode, Co-Founder and CEO of Ignis Labs (part of Glynt). Image supplied

Loyalty programmes lose value when shoppers cannot keep up

Byron Rode 23 Jul 2026

Lianne Booth, Strategic Projects Director at Achievement Awards Group. Image supplied

The real value of rewards lies beyond the transaction

Lianne Booth 15 Jul 2026

Liezel Jonkheid, Founder and Director, Consumer Psychology Lab. Image supplied

Companies must design employee-led customer experience to secure loyalty and revenue

Liezel Jonkheid 17 Jun 2026

Image supplied

SA is no longer an emerging loyalty market, it is a mature one

Len Lubbe 9 Jun 2026

How to lose a customer in 16 days

William Smook 8 Jun 2026

Source:

Your customers are unreliable narrators — and your segmentation is built on it

Greg Streatfield 27 May 2026

Image supplied

Cinema meets retail in new Nu Metro x Edgars Club partnership deal

26 May 2026

Tshepo Moila, a partner in market research and insights at technology and management consultancy, iqbusiness. Image supplied

Exclusive: Consumers embrace digital ecosystems cautiously, prioritising trust over convenience

Tshepo Moila 26 May 2026

Source:

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

7 May 2026

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