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Why retailers must turn to tech as stagflation bites

By 3 days ago

Brightest minds in CX to gather at CEM Africa this August
Brightest minds in CX to gather at CEM Africa this August

23 Jun 2022

Source:
Achieving brand success in SA's dynamic township market - report

22 Jun 2022

Jacques Celliers, CEO of FNB. Source: Supplied
FNB eBucks recognised as loyalty champion in global awards

20 Jun 2022

Source:
Uncertainty ahead: The state of African consumer sentiment

15 Jun 2022

Source: ©dolgachov -
Trust and customer experience as important as products, study reveals

9 Jun 2022

#EcomAfrica: The must-have management shifts for e-commerce success
#EcomAfrica: The must-have management shifts for e-commerce success

By 8 Jun 2022

#AfricaMonth: Why informal retailing in Africa must not be overlooked
#AfricaMonth: Why informal retailing in Africa must not be overlooked

By 31 May 2022

3 ways retailers can retain customers amid a global buying slump
3 ways retailers can retain customers amid a global buying slump

By 27 May 2022

Source: © Denis Putilov Today businesses have to prioritise relevant, personalised client experiences
Prioritising the personalised experience for success

25 May 2022

CX is not a quick fix but a long-term gain
CX is not a quick fix but a long-term gain

By 20 May 2022

Why listening to what your customers want is a terrible idea
Why listening to what your customers want is a terrible idea

By 19 May 2022

Source:
4 ways digital innovation gives retail customers what they crave

By 19 May 2022

Supplied. Nine out of 10 retailers want to improve the customer journey as part of their marketing strategy
Customer experience: the new battleground for retailers and brands

12 May 2022

Source: © Linkedin Kyle Ranally, Global Vertical Insights Marketing strategist, Meta (formerly Facebook), New York
#EcomAfrica: Today's CX lays the foundation of the future shopping experience

By 11 May 2022

How retailers are increasingly diversifying offerings to remain relevant
How retailers are increasingly diversifying offerings to remain relevant

10 May 2022

Source: © cottonbro
Pivoting to changing customer behaviours online

By 5 May 2022

#StartupStory: TallOrder Solutions
#StartupStory: TallOrder Solutions

By 3 May 2022

#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos
#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

By 3 May 2022

Massmart partners with RCS to offer more value to customers
Massmart partners with RCS to offer more value to customers

22 Apr 2022

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