Dissatisfaction | Bizcommunity

Dissatisfaction | Bizcommunity

News

If work feels like a horror movie, it’s time to change the script

Employee Wellness

If work feels like a horror movie, it’s time to change the script

Michelle Dobson, Issued by Pnet 28 Jan 2026

Brian Eagar, CEO of Towerstone

Trends

#BizTrends2026 | Towerstone's Brian Eagar: A leadership guide to turning job huggers into culture champions

Brian Eagar 28 Jan 2026

Image source: robert hyrons –

Management & Leadership

Dangers of weaponised whistleblowing: How organisations can protect their reputations

Regine le Roux 13 Jan 2026

Image source: destinacigdem –

Law Practice

RAF's attempt to reverse settlement denied by SCA judgment

Rethabile Shabalala and Maano Manavhela 22 Dec 2025

Following failed negotiations, the 16 Warner Bros. Discovery will be removed from MultiChoice’s DStv at the end of this month (Image source: © 123rf )

TV

DStv loses 16 channels

5 Dec 2025

3 ways e-tailers can improve checkout conversion

E-commerce

3 ways e-tailers can improve checkout conversion

27 Nov 2025

Why 2026 will be the year of service excellence – and what safari lodges must do to stay competitive

Tourism

Why 2026 will be the year of service excellence – and what safari lodges must do to stay competitive

Issued by Sam Hospitality 20 Nov 2025

CRM, CX, UX

Confidence: The key differentiator for banking brands

12 Nov 2025

Professional customer service in the age of AI: Why humans remain the anchor

Artificial Intelligence

Professional customer service in the age of AI: Why humans remain the anchor

Dr Mariette Frazer, Issued by University of Johannesburg - Marketing Management 29 Oct 2025

Rand Merchant Bank (private banking category) is the Ask Africa Orange Index 2025 overall winner

CRM, CX, UX

SA consumer is rebalancing under money-related stress

15 Oct 2025

Source: Supplied. Siphamandla Mkhwanazi, Senior Economist at FNB.

Construction & Engineering

Survey hints at brighter year-end despite weak construction activity

30 Sep 2025

Source: © 123rf Scopen’s eighth edition of its Agency Scope study in Mexico has found that brands in Mexico are betting on creativity more than ever to stand out and agencies increase their creative recognition

Marketing & Media

Part 2: Agency Scope Mexico – Brands bet on creativity more than ever to stand out

8 Sep 2025

What to do when work isn’t working for you

Employee Wellness

What to do when work isn’t working for you

Michelle Dobson, Issued by Pnet 20 Aug 2025

Image source: alexf123 –

Labour Law & Unions

Disciplinary revisited: When can employee enquiries be reheard?

Riona Kalua 31 Jul 2025

Source: FlySafair

Travel

FlySafair confirms pilot strike certificate issued, vows to maintain operations

17 Jul 2025

Skincare is evolving to embrace every skin tone: a look into inclusive innovation

Health & Beauty

Skincare is evolving to embrace every skin tone: a look into inclusive innovation

Genasha Naidoo 27 Jun 2025

Cybersecurity

SA is a prime target for ransomware attacks: How to safeguard your system

Kumar Vaibhav 26 Jun 2025

Part 2: Scopen - More long-term relationships between advertisers and creative agencies

Marketing & Media

Part 2: Scopen - More long-term relationships between advertisers and creative agencies

13 Jun 2025

Liezel Jonkheid is the director and founder of the Consumer Psychology Lab. Source: Supplied.

CRM, CX, UX

Transform your business culture through customer experience

Liezel Jonkheid 6 Jun 2025

Sales

Bogosi Motshegwa | How to keep your customers - A customer retention hack

Bogosi Motshegwa 26 May 2025

Source: © 123rf Eve Pennington says this should be the golden age of marketing, but agency models haven’t kept pace

Marketing & Media

EXCLUSIVE: Eve Pennington - Has our industry lost its way? A view 25 years in

Eve Pennington 5 May 2025

Are your leaders ready to lead?

Management & Leadership

Are your leaders ready to lead?

Issued by G&G Advocacy 30 Apr 2025

The e-commerce frontier: How local SMEs can capitalise on cross-border e-commerce

E-commerce

The e-commerce frontier: How local SMEs can capitalise on cross-border e-commerce

30 Apr 2025

Instant delivery: How SA logistics is transforming to meet consumer demands

Logistics & Transport

Instant delivery: How SA logistics is transforming to meet consumer demands

Robin Fredericks 25 Apr 2025

Retailers urged to self-enable and stay ahead in tech efficiency

Technology

Retailers urged to self-enable and stay ahead in tech efficiency

Peter Ludi 23 Apr 2025

Healthcare

Government allocates R1.78bn to recruit healthcare professionals

Lucy Raitano and Kevin Buckland 11 Apr 2025

Image source: jason salmon –

Labour Law

When do restraint of trade agreements become unreasonable in the eyes of the court?

Jaimé-Lee Jacobs 7 Apr 2025

A Contact Centre Game Changer: QA + AI = Kwaai

Marketing

A Contact Centre Game Changer: QA + AI = Kwaai

Noori Allie, Issued by Achievement Awards Group 17 Feb 2025

Source: Reuters.

Economy

Namibia's new president vows to diversify economy, tackle joblessness

Nyasha Nyaungwa 24 Mar 2025

Source: © 123rf Scopen's research shows that the latest global trends signal a growing reliance on AI, a strong push toward integrated agency solutions and a strategic re-evaluation of in-house marketing structures

Marketing & Media

EXCLUSIVE: Scopen research - Be integrated, AI-powered and strategic, or be left behind

20 Mar 2025

Liezel Jonkheid is director and founder of the Consumer Psychology Lab. Source: Supplied.

CRM, CX, UX

The hidden pitfalls of relying solely on NPS and CSAT scores

Liezel Jonkheid 12 Mar 2025

Source: Donald J. Trump/Facebook.

Markets & Investment

Playing the Trump card: How to get an investment edge in 2025

10 Mar 2025

The two mayo brands look similar in packaging. Source: ARB.

Advertising

ARB rules Bellisima mayonnaise packaging mimics Hellmann’s

Karabo Ledwaba 24 Feb 2025

Unifying logistics: Why digital transformation cannot wait

Logistics & Transport

Unifying logistics: Why digital transformation cannot wait

Michael Schlebusch, Issued by Zula360 12 Feb 2025

Source: © 123rf CRS Technologies general manager Ian McAlister shares his five key factors to consider when evaluating payroll service providers

Remuneration & Payroll

5 key factors to finding the right payroll service provider for your company

Ian McAlister 30 Dec 2024

Image source: rawpixel –

HR & Management

Why customised benefits are key to top talent acquisition and retention

Shaun Raizenberg 10 Dec 2024

Source: © BlueSkyIm -

Labour Law & Unions

Malicious whistleblowing - part 1: How to deal with employees that cry wolf

Dhevarsha Ramjettan and Mbali Nkosi 22 Nov 2024

Source: © 123rf The number of people living alone has grown steadily over the past few decades. Brands have a real opportunity to target this audience

Marketing & Media

Marketers optimistic as Warc forecasts global ad spend of $1.15tr in 2025

13 Nov 2024

The rise of alternative schooling options in South Africa

Primary & Secondary Education

The rise of alternative schooling options in South Africa

Rakhee Naik, Issued by KLA 22 Oct 2024

What and how to design: when design thinking and system engineering meet

Higher Education

What and how to design: when design thinking and system engineering meet

Dr Amit Kumar Mishra, Issued by Hasso Plattner d-school Afrika 17 Oct 2024

Extensions in school admissions prompt exploration of online and homeschooling

Primary & Secondary Education

Extensions in school admissions prompt exploration of online and homeschooling

10 Oct 2024

New Icasa regulations invites private sector to mail delivery party. Source: Kindel Media/Pexels

ICT

Icasa draft regulations opens the door for private postal services

Lindsey Schutters 2 Oct 2024

Image source: Rabia Elif Aksoy –

HR & Management

11 points to consider when developing an employee share ownership plan

Shaun Smit and Bruce Hunt 30 Sep 2024

3 reasons why top HR teams are creating a workplace experience strategy

Employee Wellness

3 reasons why top HR teams are creating a workplace experience strategy

Teresa Badenhorst 20 Sep 2024

Image source: Getty Images

Management & Leadership

Generational "cuspers" and their vital role in the workplace

Deon Smit 27 Aug 2024

How e-commerce brands can win in the age of customer expectation

CRM

How e-commerce brands can win in the age of customer expectation

Khosi Ncube 22 Aug 2024

How to futureproof packaging and plastic manufacturing for streamlined success

Packaging

How to futureproof packaging and plastic manufacturing for streamlined success

Anton Oosthuizen, Issued by QuickEasy Software 22 Aug 2024

Advertising

Brand safety, signal loss dominate concerns as Warc releases The future of programmatic 2024 report

14 Aug 2024

Speedy problem resolution, the biggest driver of CX quality

Marketing

Speedy problem resolution, the biggest driver of CX quality

Issued by Semaphore Communications 7 Aug 2024