Results for loyalty programmes

News

Putting power back in the hands of the consumer
Putting power back in the hands of the consumerArticle

Brand Hubb CEO Rob Anderson tells us why he believes loyalty is priceless and says that having loyal customers creates opportunities for targeted messaging and tailored campaigns resulting in increased ROI...

Jessica Tennant 10 Sep 2020

Consumer attitudes towards fuel loyalty programmes in SA
Consumer attitudes towards fuel loyalty programmes in SAArticle

The average South African consumer sees loyalty programmes as valuable and as an economic benefit, and are generally committed to such programmes...

Marius Wait 10 Sep 2020

6 ways hotels can show customers love
6 ways hotels can show customers loveArticle

The English word 'love' means different things to different people. For Rob Collins, chief operating officer of Sun International, hotels need to embrace six types of love, inspired by the Ancient Greeks.

Eugene Yiga 1 Sep 2020

Serving up zero: Covid hits the food and beverage industry hard
Serving up zero: Covid hits the food and beverage industry hardArticle

The current coronavirus pandemic and ensuing lockdown period continue to leave the food and beverage industry teetering on the brink...

Issued by UBU International 28 Aug 2020

The magic of mobile wallet marketing
The magic of mobile wallet marketingArticle

Mobile wallets are rapidly gaining momentum as effective and convenient payment solutions. The chances are you're one of many users who currently make use of at least one mobile wallet application...

Issued by UBU International 27 Aug 2020

New platform aims to boost buy-local efforts and business recovery
New platform aims to boost buy-local efforts and business recoveryArticle

South Africa is the first region to benefit from a new, white label mobile payment, customer loyalty and rewards programme, with the launch of UBU International...

Issued by UBU International 26 Aug 2020

Adapting your offering from 'new' to normal
Adapting your offering from 'new' to normalArticle

The business of accommodation is changing radically as the travel industry begins to emerge from the global event that has reshaped our lives over the first half of 2020. The quicker establishments adapt to new expectations from travellers, the faster the sector will move from 'new' to normal, says Guy Stehlik of BON Hotels...

Guy Stehlik 25 Aug 2020

How mobile technology is driving sales in physical retail stores
How mobile technology is driving sales in physical retail storesArticle

Retail sector investment into mobile apps and platforms has been accelerated by the global pandemic...

Leon Coetzer 10 Jul 2020

Getty
Rethinking retail: A new e-commerce era has arrivedArticle

The social and economic implications of the lockdown have forced businesses to rethink their sales strategies in order to stay afloat and meet shifting consumer demands...

Wayne Flemming 9 Jul 2020

Photo by ????  | @purzlbaum on
Customer satisfaction in the last mile is key to retaining customersArticle

The widespread shift to home deliveries is set to outlast the Covid-19 pandemic, making the last mile even more critical to customer satisfaction and repeat business.

19 Jun 2020

Photo by Rebecca Aldama on .
Loyalty programmes are central to sustaining the best customer during Covid-19Article

As businesses strategise over the best way to deal with the Covid-19 pandemic, they cannot afford to lose sight of the importance of sustaining the best customer experience and service quality - and loyalty programmes are central to this.

19 Jun 2020

Life insurance - demonstrating value in a post-pandemic economy
Life insurance - demonstrating value in a post-pandemic economyArticle

Covid-19 and 10 years of declining growth put the South African economy into freefall. Insurers are heading into an environment where consumers will be under tremendous financial pressure and questioning the value proposition of all their financial planning solutions...

9 Jun 2020

Loyalty is priceless
Loyalty is pricelessArticle

A real opportunity for leading brands to get to know your customers...

Issued by Luxury Brands 1 Jun 2020

Pivoting on a budget: Driving effective marketing in a 'cut-back' economy
Pivoting on a budget: Driving effective marketing in a 'cut-back' economyArticle

A few suggestions for how to market effectively, affordably and sensitively in a 'cut-back' economy...

Jenni Benatar, Issued by Irvine Partners 5 May 2020

Clicks is now an eBucks rewards partner
Clicks is now an eBucks rewards partnerArticle

FNB has announced Clicks as its new health & beauty eBucks rewards partner, after FNB's partnership with Dis-Chem ended recently...

2 Apr 2020

Mr D Food announced as new eBucks Rewards partner
Mr D Food announced as new eBucks Rewards partnerArticle

Customers can now earn and spend eBucks when ordering from the Mr D Food app with their qualifying FNB/RMB Private Bank Accounts...

16 Mar 2020

These are SA's favourite loyalty programmes for 2019/20
These are SA's favourite loyalty programmes for 2019/20Article

Clicks ClubCard remains the most used loyalty programme in South Africa, followed by Pick n Pay Smart Shopper and Dis-Chem Benefit...

13 Mar 2020

2020 Bookmark Awards finalists are announced
2020 Bookmark Awards finalists are announcedArticle

The IAB SA has announced the finalists for the 12th Annual Bookmark Awards being held at The Galleria in Sandton on Thursday, 19 March 2020...

Issued by IAB South Africa 24 Feb 2020

SA's 2Engage plans for further growth in Africa and abroad
SA's 2Engage plans for further growth in Africa and abroadArticle

South African fintech and customer engagement business, 2Engage, is pursuing international growth opportunities...

12 Feb 2020

Innervation acquires loyalty business from Tritech Media
Innervation acquires loyalty business from Tritech MediaArticle

Innervation Pan African Payment Solutions has acquired African loyalty business, The Loyalty Box, from Tritech Media for an undisclosed amount...

4 Feb 2020

The case for loyalty programmes
The case for loyalty programmesArticle

If repeat business is about regular customers, then loyalty programmes are the mechanism businesses can use to attract and retain these customers...

3 Feb 2020

Image source: Gallo/Getty Images.
Prepare for 7 digital marketing megatrends in 2020Article

New tech tools take hold and consumer behaviour moves ever faster towards instant communication and results. Ashleigh Wainstein, director of martech firm, Social Places, says seven key trends will define digital marketing in 2020...

Ashleigh Wainstein 29 Jan 2020

Why data technology can take FMCG marketing to the next level
Why data technology can take FMCG marketing to the next levelArticle

If we consider how the FMCG market is moving, the only way manufacturers will be able to differentiate themselves will be to become extremely efficient and customise their marketing efforts...

Andrew Dawson 28 Jan 2020

Image source: Getty/Gallo
5 tips on choosing a medical aidArticle

Medical aid is one of the biggest cost centres on many family budgets, then there is the tricky business of understanding what is covered and what is not...

Craig Comrie 15 Jan 2020

#BizTrends2020: 7 shifts in retail attraction
#BizTrends2020: 7 shifts in retail attractionArticle

Retail is changing, but the mall in South Africa still has a central role in our communities. ..

Gavin Jones 8 Jan 2020

#BizTrends2020: Experience, value and convenience underpin successful QSR loyalty programmes
#BizTrends2020: Experience, value and convenience underpin successful QSR loyalty programmesArticle

Retail loyalty is constantly evolving, as customers demand more personalised value and the 'experience economy' gathers momentum...

Mia Morkel 6 Jan 2020

Clicks announces Engen as new fuel rewards partner
Clicks announces Engen as new fuel rewards partnerArticle

Shell's loyalty partnership with Clicks came to an abrupt end this November, just before the health and beauty retailer announced that it has entered into an agreement with Engen instead...

2 Dec 2019

What SA's FMCG space can learn from Kenya
What SA's FMCG space can learn from KenyaArticle

The simplest way of optimising route to market is through pre-sales, which then creates a predictable order and allows for the best delivery routes to be calculated...

Andrew Dawson 25 Nov 2019

#AskAfrikaAhaMoment: The brand loyalty shift explained
#AskAfrikaAhaMoment: The brand loyalty shift explainedArticle

At Ask Afrika's 'Aha moment' market research intelligence Cape Town Roadshow, MD Sarina de Beer combined insights from their latest Ask Afrika Icon Brands benchmark report to isolate the latest customer loyalty trends. Here's what your business needs to know...

Leigh Andrews 21 Nov 2019

Machine celebrates Sanlam Reality's win at inaugural Loyalty Awards South Africa
Machine celebrates Sanlam Reality's win at inaugural Loyalty Awards South AfricaArticle

At the very first Loyalty Awards South Africa, Sanlam Reality - the loyalty programme of the Sanlam Group - has taken home the coveted award for Best Use of Data Analytics/CRM Application...

Issued by Machine_ 18 Nov 2019

How FMCG companies can prepare for the red season spike
How FMCG companies can prepare for the red season spikeArticle

As we enter the festive season, demand for fast-moving consumer goods (FMCG) increases rapidly, often leaving manufacturers scrambling to fulfil orders from their distribution channel...

Andrew Dawson 14 Nov 2019

South Africans stick to icon brands in an increasingly complex consumer landscape
South Africans stick to icon brands in an increasingly complex consumer landscapeArticle

The relationship between consumers and brands have never been more complex. We have never had more data available, yet we see a decline in both customer experience and brand commitment...

Sarina de Beer, Issued by Ask Afrika 12 Nov 2019

SA's best loyalty programmes for 2019
SA's best loyalty programmes for 2019Article

The winners of the 2019 South African Loyalty Awards were announced in Cape Town this week...

1 Nov 2019

SA business travel forecast shows positive trend for 2020
SA business travel forecast shows positive trend for 2020Article

Predicting positive growth in 2020, analysts say there is good news for South African SMEs, whose bargaining power they see rising with the market's size and spend...

25 Oct 2019

Checkers finally has a rewards programme
Checkers finally has a rewards programmeArticle

Checkers has launched a rewards programme called Xtra Savings. There are no points, no tiers and no levels, just instant cash savings on more than 1,000 products every month...

15 Oct 2019

4ORT launches 'fraud free' dynamic QR code
4ORT launches 'fraud free' dynamic QR codeArticle

Cape Town-based 4ORT has launched a 'fraud free' dynamic QR (Quick Response) code...

3 Oct 2019

How to keep your business travel budget down and grow your business
How to keep your business travel budget down and grow your businessArticle

If you're the business owner of a small or medium enterprise, keeping a handle on your company's budget is most likely a top priority...

Issued by FIGHT CENTRE BUSINESS TRAVEL 2 Oct 2019

Image credit: Clark Young on Unsplash.
SA's real 'main market' is where brands will grow market shareArticle

According to the UCT Research Institute's latest report, South Africa's "upper middle class" has the potential to make or break brands...

Andrew Weinberg 25 Sep 2019

Winners from the 2019 Top Brands Awards. Image supplied.
All the big winners at the 21st Sunday Times Top Brands AwardsArticle

The results of the 2019 Sunday Times Top Brands Survey (now in its 21st year) was announced last night at an awards ceremony hosted at The Venue at the Houghton Hotel, Johannesburg...

20 Sep 2019

The 2019/20 Ask Afrika Icon Brands winners were announced at The Venue in Melrose Arch on 29 August 2019. Image supplied.
Topline trends from the 2019 Ask Afrika Icon Brands surveyArticle

The relationship between consumers and brands have never been more complex...

Sarina de Beer 9 Sep 2019

How female consumers are shaping SA's e-commerce boom
How female consumers are shaping SA's e-commerce boomArticle

High mobile penetration, secure payment options and changing spending habits, and female consumers, are driving SA e-commerce...

3 Sep 2019

Assegai Awards provide roll call of direct marketing greats
Assegai Awards provide roll call of direct marketing greatsArticle

Since 2007, the Assegai Awards have fulfilled a role for South Africa's dynamic direct marketing industry. Like all awards, they provide not only a roster of the greats, but herald the arrival of the contenders...

Issued by DMASA 6 Aug 2019

FreshStop rolls out cashback rewards programme
FreshStop rolls out cashback rewards programmeArticle

FreshStop, South Africa's largest convenience store retailer, has launched a rewards app that lets customers earn cashback whenever they shop at one of its stores around the country.

30 Jul 2019

#Newsmaker: Carryn Martin joins new proptech app as brand manager
#Newsmaker: Carryn Martin joins new proptech app as brand managerArticle

Carryn Martin recently joined Flow, a new app that rewards good tenant behaviour, as brand manager...

Jessica Tennant 9 Jul 2019

5 reasons why loyalty programmes don't belong in the hotel industry
5 reasons why loyalty programmes don't belong in the hotel industryArticle

Marc Wachsberger, MD of The Capital Hotels and Apartments unpacks five reasons why he believes that the hotel industry should do away with loyalty programmes...

Marc Wachsberger 4 Jun 2019

Bespoke luxury travel experiences, and why it should matter
Bespoke luxury travel experiences, and why it should matterArticle

Travel has evolved from being something from a rest and recuperation process to something which includes self-actualisation, but how does one factor this in?

Robin Fredericks 3 Jun 2019

Six steps to successful customer relationship management
Six steps to successful customer relationship managementArticle

As Easter looms businesses are looking for powerful ways to promote their goods and activate more sales. This should include beefing up customer relationship management (CMR) systems to streamline communication with potential clients and encourage more sales. Here are six steps to sprucing up your CRM and captivating customers at every touch point along the way...

Eben Esterhuizen 16 Apr 2019

Next >
System.Web.UI.Html32TextWriter
Let's do Biz