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Source © everythingpossible By using messaging platforms and chatbots, businesses can build stronger relationships, improve customer satisfaction and increase engagement

5 benefits of conversational marketing

Joseph Neusu 3 Feb 2023

Growth feeds growth

Growth feeds growth

Joe Public 26 Jan 2023

How to take control of your business's online reputation in 2023

How to take control of your business's online reputation in 2023

Hellopeter 25 Jan 2023

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8 tools to create a winning customer experience strategy in 2023

Dori-Jo Bonner 23 Jan 2023

Brand Finance's Global 500 2023 names Amazon the world's most valuable brand

Danette Breitenbach 20 Jan 2023

Are personalised insurance products 'insuring' growth in SA's short-term insurance industry?

Are personalised insurance products 'insuring' growth in SA's short-term insurance industry?

Insight Survey 18 Jan 2023

Image supplied: Zumi Njongwe, consumer communication and marketing excellence director at Nestlé

#BizTrends2023: Connecting better with consumers

Zumi Njongwe 13 Jan 2023

Source © Black Agencies Tseliso Rangaka, chief creative officer of FCB Joburg and Hellocomputer, has been named the Cannes Lions 2023 jury president for the Radio & Audio Lions jury.

Cannes Lions 2023: SA's Tseliso Rangaka named as a Cannes Lions jury president

12 Jan 2023

Source: © Pixabay The latest research from the CMO Council finds that 83% of marketers say optimising media and audience for in-flight campaigns is either extremely (40%) or very (43%) important

2 out of 3 marketers lack confidence in media marketing and advertising strategy

11 Jan 2023

Craig Hannabus, strategy director, Rogerwilco says quality CX will count in 2023

#BizTrends2023: The year of quality not quantity customer experience

Craig Hannabus 9 Jan 2023

Source: © Cup of Couple WPP has acquired Fenom Digital to join WPP’s global commerce capability within Wunderman Thompson

WPP increases global commerce capability through Fenom Digital acquisition

6 Jan 2023

Image supplied. The Saniss Awards recognise healthcare and wellbeing messaging

Saniss Health and Wellbeing Awards recognise fundamental role of advertising

4 Jan 2023

The importance of brand resilience

30 Dec 2022

Image supplied.

What does the ideal customer look like?

Brent Haumann 22 Dec 2022

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