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Research to results: Q&A with Ravini Moodley on scaling innovation in a constrained economy

From blombos to beyond: Celebrating South Africa’s zany DNA of innovation

Jacques Moolman

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Your customers are unreliable narrators — and your segmentation is built on itGreg Streatfield

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Ivanna Granelli

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Quinton Pienaar

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Su-Mari Du Bruyn

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Customisation - for the big boys it's the best thing since sliced bread

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Janine Hills

The balanced perspective of turning a crisis into an opportunity

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Effective Intelligence announces personalised engagement platform

Effective Intelligence announces personalised engagement platform

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How mobile can reward loyalty - through thick and thin

How mobile can reward loyalty - through thick and thin

Craig Rossouw 5 Sep 2014

Emotional branding - The love affair between consumers and brands

Emotional branding - The love affair between consumers and brands

Joseph Neusu 29 Aug 2014

Retailers! One size does not fit all

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Mike Saunders 22 Aug 2014

Bluegrass Digital and Sitecore partner to deliver a more personalised e-commerce experience for South African brands

Bluegrass Digital and Sitecore partner to deliver a more personalised e-commerce experience for South African brands

Bluegrass Digital 19 Aug 2014

The awesome power of an apology

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Chris Moerdyk 15 Aug 2014

Are social media community managers for Facebook still relevant?

Are social media community managers for Facebook still relevant?

Craig Steyn 4 Aug 2014

Shifting to the next phase of CRM: Marketing automation

Shifting to the next phase of CRM: Marketing automation

Lauren Heap 30 Jul 2014

Creating the elusive single customer view

Creating the elusive single customer view

Gary Allemann 21 Jul 2014

Does your social media team know the CPA?

Does your social media team know the CPA?

Gareth Cremen 21 Jul 2014

Louise Robinson

Accurate databases boost insurance sales

Louise Robinson 17 Jul 2014

The dynamic morning seminar 'The psychology of customer service' in Johannesburg and Cape Town

The dynamic morning seminar 'The psychology of customer service' in Johannesburg and Cape Town

Associated Management Services 17 Jul 2014

[Biz Takeouts Lineup] 98: Fast Company SA, The Lean Startup methodology and Brad Sugar

[Biz Takeouts Lineup] 98: Fast Company SA, The Lean Startup methodology and Brad Sugar

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Jessica Taylor 15 Jul 2014

Identity crisis

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Lara Magnus 15 Jul 2014

Lyndsey Moorhouse

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Lyndsey Moorhouse 8 Jul 2014

StarSat opens customer experience centre in Pretoria

StarSat opens customer experience centre in Pretoria

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