CRM, CX, UX News

Loeries

VML's Birdwatching at The Loeries omnibus: Missed out? Catch up now!

Publicis Groupe Africa celebrates Dr Biodun Shobanjo’s induction into the Loeries Hall of Fame

Red & Yellow wins big with 13 Loeries

Honoris South Africa students shine at the 2025 Loeries Awards

Howard Audio wins big at the 2025 Loerie Awards

Subscribe & Follow

BizTrendsTV

RAPT BizTrendsTV: Nicole Adriaans: The future workplace

The Lead Creative

The Lead Creative: Unpacking Cannes 2025 with Xolisa Dyeshana and Saf Sindhi

Advertise your job vacancies

Jobs

Digital Product Designer Cape Town
Junior CRM & Email Copywriter Johannesburg
Senior Digital Designer Johannesburg, Cape Town

More jobs Submit a job Open account

New Biz Press Offices

Tiger Brands has opened a Biz Press Office on Bizcommunity.com!

Our purpose is simple - to nourish and nurture more lives every day.

View Tiger Brands' Biz Press Office

Process intelligence: The brain behind modern ERP ecosystems

Process intelligence: The brain behind modern ERP ecosystemsCan!do

Rand Merchant Bank (private banking category) is the Ask Africa Orange Index 2025 overall winner

SA consumer is rebalancing under money-related stress

15 Oct 2025

VML Birdwatching at The Loeries | Episode 5: Building a country's brand

By Danette Breitenbach 10 Oct 2025

More news

Aki Kalliatakis

Regaining balance after facing 'a Woolies wobble'

Aki Kalliatakis 18 Sep 2012

Paul Fick

The importance of multi-channel in the contact centre

Paul Fick 14 Sep 2012

Keith Fenner

The benefits of a good CRM programme

Keith Fenner 12 Sep 2012

Replace unsolicited sales calls with competitions that create leads

Replace unsolicited sales calls with competitions that create leads

3 Sep 2012

Aki Kalliatakis

Are we customer driven?

Aki Kalliatakis 3 Sep 2012

Chris Moerdyk

Time for a long hard look at The Loerie Awards

Chris Moerdyk: @chrismoerdyk 28 Aug 2012

Aki Kalliatakis

Spring... a blooming waste of time for most businesses

Aki Kalliatakis 20 Aug 2012

Charles Nightingale

Improve employee engagement: engage with social media

Charles Nightingale 13 Aug 2012

Lindsay Grubb

When did we stop caring about customer service, client experience?

Lindsay Grubb 13 Aug 2012

Are your customer relationships also sustainable?

Are your customer relationships also sustainable?

Aki Kalliatakis 8 Aug 2012

Saint-Francis Tohlang

Soft power is the new currency

Saint-Francis Tohlang 6 Aug 2012

Nthabeleng Meso

Look after your employees, and they will look after your customers

Nthabeleng Meso 31 Jul 2012

Chemory Gunko

Four ways to really make social media work for you

Chemory Gunko 30 Jul 2012

Matt Rose

Six 'Real Tips' your brand's social media manager can start using today

Matt Rose 25 Jul 2012

Aki Kalliatakis

So who are you?

Aki Kalliatakis 24 Jul 2012

Setting a sincerity test on service issues

Setting a sincerity test on service issues

Aki Kalliatakis 18 Jul 2012

FSPs must integrate social media into business objectives

FSPs must integrate social media into business objectives

16 Jul 2012

A successful business demands professional relationships

Chrisna Roberts 3 Jul 2012

Pinterest 101

Pinterest 101

Mark Schefermann 2 Jul 2012

[Biz Takeouts Lineup] 25: Social media as a customer interaction channel

[Biz Takeouts Lineup] 25: Social media as a customer interaction channel

13 Jun 2012

The challenge of negative word of mouth: Part 2

The challenge of negative word of mouth: Part 2

Jason Stewart 13 Jun 2012

Virtual salesperson, making it work

Virtual salesperson, making it work

Brendan Peo 8 Jun 2012

Brands behaving badly on social media

Brands behaving badly on social media

Banele Rewo 7 Jun 2012

Virtualisation, enabling modern call centres

Virtualisation, enabling modern call centres

Rob Lith 7 Jun 2012

New award for most successful client-agency interventions

New award for most successful client-agency interventions

6 Jun 2012

Using social media as a customer service channel

Using social media as a customer service channel

Diane Charton 31 May 2012

Top 500 company survey: Nashua tops office automation list

Top 500 company survey: Nashua tops office automation list

29 May 2012

Customer feedback analytics offers real time knowledge

Customer feedback analytics offers real time knowledge

24 May 2012

Customers' complaints need strategy

Customers' complaints need strategy

Aki Kalliatakis 24 May 2012

Mobile engagement: a better way to reach and influence your customers

Mobile engagement: a better way to reach and influence your customers

Llew Claasen 23 May 2012

Let's do Biz