Kulula adds a couple more feathers to its cap
Based on an independent consumer survey, kulula.com was voted ‘Best Low Cost Airline' at George and PE airports as part of the fifth annual Feather Awards, presented by Airports Company South Africa (ACSA) to recognise service excellence.
“We're pleased that South Africans recognise our refreshingly simple approach to everything that we do, from our website to every offline interaction,” said Nadine Damen, Marketing Manager for kulula.com.
The airline's popularity was highlighted recently by the success of a R27 million ‘garage sale'. In one day alone, the airline sold 55000 tickets, had 145000 website visitors and served over one million Web pages.
“Based on the strong brand respect that we've earned over the years, we recently broadened our product offerings to include cell phones, mobile Internet access and holiday packages - all of which can be simply purchased online,” added Damen.
A kulula staff member, Dee Lippert, gave the airline their second feather - she was voted George airport's ‘Best Airport Manager'.
