Loyalty programmes | Bizcommunity

Loyalty programmes | Bizcommunity

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Woolworths Holdings Group CEO Sam Ngumeni. Image supplied

Retailers

Woolworths reshapes leadership structure to accelerate growth under new Group CEO

1 day

Restaurants feel the pressure as SA's food and beverage income declines in April

Food & bev. services

Restaurants feel the pressure as SA's food and beverage income declines in April

1 day

Novus Group’s latest Print Media Landscape Report says print's defining story is no longer one of collapse alone (Image supplied)

Media

Print reshapes from collapse to selective resilience

15 Jun 2026

#YouthMonth | Ocean Basket's Lizandre Keller on why brands are rewriting the rules for Gen Z

Technology

#YouthMonth | Ocean Basket's Lizandre Keller on why brands are rewriting the rules for Gen Z

Evan-Lee Courie 10 Jun 2026

(my)cards relaunches as Ignis Labs takes loyalty beyond the card

Retail Services

(my)cards relaunches as Ignis Labs takes loyalty beyond the card

Issued by Tractor Outdoor 9 Jun 2026

SA is no longer an emerging loyalty market, it is a mature one

CRM

SA is no longer an emerging loyalty market, it is a mature one

Len Lubbe 9 Jun 2026

Why keeping your customers is now the smartest growth strategy

Everlytic Communication Insights

Why keeping your customers is now the smartest growth strategy

Cristelle Snyman, Issued by Everlytic 10 Jun 2026

Zak Haeri, MD for NIQ in South Africa

Retail Marketing

NIQ State of the Retail Nation Q1 2026: South African retail benefits from benign inflation

Issued by NielsenIQ 3 Jun 2026

Cinema meets retail in new Nu Metro x Edgars Club partnership deal

CRM

Cinema meets retail in new Nu Metro x Edgars Club partnership deal

26 May 2026

Exclusive: Consumers embrace digital ecosystems cautiously, prioritising trust over convenience

CRM

Exclusive: Consumers embrace digital ecosystems cautiously, prioritising trust over convenience

Tshepo Moila 26 May 2026

Retailers pivot to AI loyalty agents as 2026 trends emerge

Trends

Retailers pivot to AI loyalty agents as 2026 trends emerge

21 May 2026

Turning student spend into lasting loyalty

Higher Education

Turning student spend into lasting loyalty

Issued by Varsity Vibe 7 May 2026

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

CRM

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

7 May 2026

In the Spend Trend Report 2026, 75% of respondents engage in sports betting in some shape or form (Image source: @ Carte Blanche )

Marketing

#BizTrends | Spend Trend 2026 Part 2: Consumers adopt value-seeking spending strategies

Danette Breitenbach 7 May 2026

African retail’s future hinges on tech-driven consumer insights

CRM

African retail’s future hinges on tech-driven consumer insights

Blessed Hwaire 23 Apr 2026

Physical retail stores aren't disappearing, just evolving

Retail

Physical retail stores aren't disappearing, just evolving

22 Apr 2026

Marketing

The cashback arms race: Why your loyalty programme is a brand tax

Mosa Ntwampe, Issued by Brave Group 20 Apr 2026

Philip Cohen of Fofum Brands gives insight into how are doubling down on loyalty while consumers are switching more than ever. (Image: )

Marketing

Loyalty marketing is solving the wrong problem

Philip Cohen 14 Apr 2026

EXCLUSIVE: The rise of AI-driven hyper-personalisation loyalty programmes

Banking & Finance

EXCLUSIVE: The rise of AI-driven hyper-personalisation loyalty programmes

Salomon Erasmus 10 Apr 2026

Seamless shopping: AI helps transform shopping convenience

Technology

Seamless shopping: AI helps transform shopping convenience

9 Apr 2026

Consumers are loyal to benefits, not brands

Marketing

Consumers are loyal to benefits, not brands

Issued by Caxton Media 8 Apr 2026

City Lodge Hotels partners with Edgars Club for more savings!

Tourism

City Lodge Hotels partners with Edgars Club for more savings!

Issued by City Lodge Hotels 31 Mar 2026

Branding

Top brands boost SA's economy with R771bn

27 Mar 2026

Convenience retail is saving forecourts from fuel-driven decline

FMCG

Convenience retail is saving forecourts from fuel-driven decline

26 Mar 2026

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

CRM

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

20 Mar 2026

Spar Group launches voluntary severance programme as part of turnaround strategy

Retailers

Spar Group launches voluntary severance programme as part of turnaround strategy

18 Mar 2026

Controlling your loyalty channel leads to better customer insights

CRM

Controlling your loyalty channel leads to better customer insights

Len Lubbe 11 Mar 2026

Transforming township economies: The digital future of SA's SME retailers

Informal Retailing

Transforming township economies: The digital future of SA's SME retailers

26 Feb 2026

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Retail

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 11 Feb 2026

Retailers embrace tokenisation for secure, personalised customer experiences

Banking & Finance

Retailers embrace tokenisation for secure, personalised customer experiences

Peter Ludi 11 Feb 2026

Source: Supplied.

Trends

#BizTrends2026 | Hyprop's Wayne Abegglen: Digital fatigue driving demand for new retail experiences

Wayne Abegglen 6 Feb 2026

South African consumers reset the rules for FMCG

FMCG

South African consumers reset the rules for FMCG

Zak Haeri, Issued by NielsenIQ 5 Feb 2026

Loyalty meets blockchain: A new era for customer rewards

Banking & Finance

Loyalty meets blockchain: A new era for customer rewards

Rory Bosman 4 Feb 2026

Beyond Points: AI rewrites the rules of retail loyalty

Retail Marketing

Beyond Points: AI rewrites the rules of retail loyalty

Mosa Ntwampe, Issued by Brave Group 4 Feb 2026

A safer way to manage incentive payouts, rewards and competition prizes

Marketing

A safer way to manage incentive payouts, rewards and competition prizes

Issued by Caxton Media 4 Feb 2026

#BizTrends2026 | Field Force GM, Ged Nooy: 4 trends shaping the next phase of FMCG and retail in SA

Media

#BizTrends2026 | Field Force GM, Ged Nooy: 4 trends shaping the next phase of FMCG and retail in SA

Ged Nooy 29 Jan 2026

Trade-offs of loyalty programmes: The hidden cost of a free coffee

Cybersecurity

Trade-offs of loyalty programmes: The hidden cost of a free coffee

27 Jan 2026

Smart hospitality: How technology is redefining guest experiences in South Africa

Hospitality

Smart hospitality: How technology is redefining guest experiences in South Africa

Boyd Chislett 26 Jan 2026

Source: Supplied. Chief operating officer of e4, Luigi D’Amico.

Property Development

Legacy home-loan systems: The spanner in property development revival

Luigi D’Amico 16 Jan 2026

Why SA's retail giants are rethinking constant promotions

FMCG

Why SA's retail giants are rethinking constant promotions

13 Jan 2026

Pick n Pay Smart Shopper unveils R7bn savings amidst inflation crisis

Retail

Pick n Pay Smart Shopper unveils R7bn savings amidst inflation crisis

15 Dec 2025

CardSpace invites entrepreneurs to test free digital rewards platform

Entrepreneurship

CardSpace invites entrepreneurs to test free digital rewards platform

4 Dec 2025

A look at how mid-market malls drive SA's retail economy

Retail Marketing

A look at how mid-market malls drive SA's retail economy

1 Dec 2025

South Africans plan more holidays in 2026, embrace AI, lux-scaping and passion pursuits

Hospitality

South Africans plan more holidays in 2026, embrace AI, lux-scaping and passion pursuits

24 Nov 2025

VML’s Future Shopper Report 2025 reveals 3 crucial Black Friday trends

Trends

VML’s Future Shopper Report 2025 reveals 3 crucial Black Friday trends

19 Nov 2025

Caxton launches new integrated media solution with unrivalled reach

Media

Caxton launches new integrated media solution with unrivalled reach

Issued by Caxton Media 17 Nov 2025

Loyalty crisis: South Africans switching brands faster than ever

Branding

Loyalty crisis: South Africans switching brands faster than ever

Mosa Ntwampe, Issued by Brave Group 6 Nov 2025

How to prepare your e-commerce business for peak retail season

E-commerce

How to prepare your e-commerce business for peak retail season

Issued by TDMC 4 Nov 2025

(Image source: © 123rf ) Jacqui Muller, researcher at Belgium Campus iTversity and a UiPath Most Valued Professional, looks at how AI-powered robotics turns marketing data chaos into boardroom clarity

Artificial Intelligence

AI-powered robotics meet the challenge of fragmented data for marketers

Jacqui Muller 3 Nov 2025