Online retailers | Bizcommunity

Online retailers | Bizcommunity

News

Anita Erasmus, CEO of South African ecommerce ecosystem Bob. (Source:

Retailers

#BlackFriday: 5 questions retailers should ask before the sales rush

Anita Erasmus 9 hours

Hellopeter relaunches with AI that reads every review and shows which businesses get it right

CRM, CX, UX

Hellopeter relaunches with AI that reads every review and shows which businesses get it right

Issued by Hellopeter 12 hours

Image supplied.

E-commerce

#BlackFriday: The customers South Africa’s online retailers are missing

Joshua Harvey 2 days

Retail Services

Could parcel lockers be the answer to missed deliveries?

2 days

SA’s online retail growth depends on trust and consumer confidence

E-commerce

SA’s online retail growth depends on trust and consumer confidence

14 Oct 2026

Black Friday 2026: 3 Things retailers must fix now or it's bad news

E-commerce

Black Friday 2026: 3 Things retailers must fix now or it's bad news

Melinda Ellis van Zyl 11 Sep 2026

NIQ State of the Retail Nation: South Africans spend carefully as value takes centre stage

Retail Marketing

NIQ State of the Retail Nation: South Africans spend carefully as value takes centre stage

Issued by NielsenIQ 2 Sep 2026

OneDayOnly appoints first CTO,new operations head to boost platform scalability

E-commerce

OneDayOnly appoints first CTO,new operations head to boost platform scalability

25 Jun 2026

Zak Haeri, MD for NIQ in South Africa

Retail Marketing

NIQ State of the Retail Nation Q1 2026: South African retail benefits from benign inflation

Issued by NielsenIQ 3 Jun 2026

Why more South African businesses are turning to flexible storage solutions

Transport

Why more South African businesses are turning to flexible storage solutions

Issued by Inospace 26 May 2026

Stitch Express adds BNPL flexibility for merchants

E-commerce

Stitch Express adds BNPL flexibility for merchants

6 May 2026

Quadruple win for South African Giraf Macadamia Milk at major UK food awards

FMCG

Quadruple win for South African Giraf Macadamia Milk at major UK food awards

Issued by Giraf Macadamia Milk 21 Apr 2026

EXCLUSIVE: Data shows how penny-pinching South Africans are hunting for their best basket

Retail

EXCLUSIVE: Data shows how penny-pinching South Africans are hunting for their best basket

Tshepo Moila 8 Apr 2026

What Takealot’s House of Beauty says about the future of retail

Retail

What Takealot’s House of Beauty says about the future of retail

Evan-Lee Courie 24 Mar 2026

Homegrown quality, world-class performance: Giraf Macadamia partners with David Miller

FMCG

Homegrown quality, world-class performance: Giraf Macadamia partners with David Miller

Issued by Giraf Macadamia Milk 17 Mar 2026

Arielle Horwitz is the engineering manager at Halo Dot. Source: Supplied.

Technology

Why the future of retail calls for a checkout revolution

Arielle Horwitz 8 Jan 2026

Amazon’s AI-powered Shop Direct and Buy for Me tools are designed to help shoppers find products beyond its marketplace, but retailers argue the experiment exposes a deeper tension over data ownership, consent and who really controls the future of online shopping (Image source: © 123rf )

E-commerce

Online retailers push back against Amazon's Shop Direct

7 Jan 2026

Financial stress shifts Black Friday focus from luxury to necessity

Sales

Financial stress shifts Black Friday focus from luxury to necessity

2 Dec 2025

Exploring the future of Saudi retail: Value-driven choices reflect economic optimism

Research

Exploring the future of Saudi retail: Value-driven choices reflect economic optimism

3 Nov 2025

Professional customer service in the age of AI: Why humans remain the anchor

Artificial Intelligence

Professional customer service in the age of AI: Why humans remain the anchor

Dr Mariette Frazer, Issued by University of Johannesburg - Marketing Management 29 Oct 2025

Good service is proactive: A new standard for customer experience

CRM

Good service is proactive: A new standard for customer experience

Bruce von Maltitz 6 Oct 2025

Local online retailers see profits soar as consumer trust grows

E-commerce

Local online retailers see profits soar as consumer trust grows

1 Oct 2025

Heritage Month: RCS urges South Africans to back SMEs and strengthen communities

Entrepreneurship

Heritage Month: RCS urges South Africans to back SMEs and strengthen communities

22 Sep 2025

Inospace reports strong results, as SMEs grapple with headwinds

Industrial & Logistics Property

Inospace reports strong results, as SMEs grapple with headwinds

Issued by Inospace 28 Jul 2025

Advertising

Global ad spend projected to hit $1.16tn, despite economic volatility

12 Jun 2025

Converge Africa 2025 wraps with record engagement and industry-shaping insights

Fintech

Converge Africa 2025 wraps with record engagement and industry-shaping insights

Issued by Converge Africa 26 May 2025

Vaping is not a safe form of smoking for youngsters (or adults) warns CANSA

Oncology

Vaping is not a safe form of smoking for youngsters (or adults) warns CANSA

Issued by CANSA 26 May 2025

Public holidays jam the courier system – here’s how smart retailers stay ahead

Retail

Public holidays jam the courier system – here’s how smart retailers stay ahead

25 Apr 2025

Mastering Valentine’s Day deliveries: expert tips for on-time gifts

Retail

Mastering Valentine’s Day deliveries: expert tips for on-time gifts

28 Jan 2025

Financial Services

Global collaboration boosts detection of high-risk bank transactions, research shows

22 Nov 2024

How global and local markets shape SA consumer behaviour leading up to Black Friday

Research

How global and local markets shape SA consumer behaviour leading up to Black Friday

Issued by KLA 12 Nov 2024

Putting the customer first and providing value is crucial for Black Friday success

Retail

Putting the customer first and providing value is crucial for Black Friday success

Peter Ludi 6 Nov 2024

How can your business reap the rewards of Black Friday while avoiding the customer service pitfalls?

CRM

How can your business reap the rewards of Black Friday while avoiding the customer service pitfalls?

Ryan Falkenberg 18 Oct 2024

Black Friday 2024: A guide for South African online retailers

E-commerce

Black Friday 2024: A guide for South African online retailers

Issued by TDMC 20 Sep 2024

South Africa's counterfeit problem: Be aware of 'superfakes'

Retail

South Africa's counterfeit problem: Be aware of 'superfakes'

20 Sep 2024

Sars increases customs duties: What it means for your online retail orders

Regulatory

Sars increases customs duties: What it means for your online retail orders

Chetan Vanmali, Yael Shafrir, Emily Gammon, Sidrah Suliman, Lauren Jimmy & Danica Jonker 17 Sep 2024

Source: © 123rf South Africa's ad market is expected to see 6.0% this year says Warc

Advertising

Warc: SA's admarket to grow 6%, as global ad investment more than doubles

22 Aug 2024

South Africa's Woolworths flags sharp drop in profit as shoppers spend less

Retailers

South Africa's Woolworths flags sharp drop in profit as shoppers spend less

Nqobile Dludla 6 Aug 2024

Artificial Intelligence

How rapid technological progress is transforming the IP property landscape

24 Jul 2024

How to scale your fulfilment capacity to meet growing customer demand

E-commerce

How to scale your fulfilment capacity to meet growing customer demand

26 Jun 2024

Zando reaches 12-year milestone in e-commerce space

E-commerce

Zando reaches 12-year milestone in e-commerce space

20 Jun 2024

Image source: ttatty –

IP Law

Don't be duped: Tips to protecting fashion IP against replicas

Gaby Meintjes 30 May 2024

Source: © LinkedIn Nearly one-third of brands launched in 2022 were discontinued by the end of 2023, revealed market research company Euromonitor International...

Branding

Nearly one-third of brands launched in 2022 discontinued by 2023

10 May 2024

Image supplied. Incubeta's Martine Kevelham shares insight about why retail media is important and how it has helped other regions where Amazon has recently launched

Marketing

The importance of a retail media strategy for e-commerce

Martine Kevelham 10 May 2024

8 key Meltwater take outs and how they should shape digital strategy

Digital

8 key Meltwater take outs and how they should shape digital strategy

Issued by TDMC 9 May 2024

E-commerce

How local online retailers can compete with industry giants

8 May 2024

Image supplied. Jaco Roux, head of product at South African e-commerce ecosystem, Bob Group, looks at how smaller businesses can compete with big-name online retail stores

E-commerce

6 lessons small online retailers can learn from big-name online retail stores

Jaco Roux 3 May 2024

Finance and governance: Building blocks to startup success

How To Start Up

Finance and governance: Building blocks to startup success

Issued by The Publicity Workshop 5 Apr 2024

How to take advantage of retail trends in 2024

Trends

How to take advantage of retail trends in 2024

Peter Ludi 15 Mar 2024

6 e-commerce trends to watch out for in Africa in 2024

Trends

6 e-commerce trends to watch out for in Africa in 2024

Natasha Parmanand 5 Feb 2024