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South Africans rate their banks 1.3 out of 5 on customer experience, Hellopeter Benchmark finds

Banking

South Africans rate their banks 1.3 out of 5 on customer experience, Hellopeter Benchmark finds

Issued by Hellopeter 2 Nov 2026

Source: Supplied. Shabir Ahmed, senior vice president: customer solutions center lead, Africa.

Fintech

Africa’s digital future hangs in the balance as cyberattacks surge

12 Oct 2026

Source: Supplied. Christopher Ball, co-founder of Finch Technologies.

Fintech

Africa’s financial inclusion revolution isn’t over: 4 shifts that could change what comes next

9 Oct 2026

Source: Supplied. Marin Cundall, Managing Executive: Digital Experience: GoTyme Bank.

Banking

#EXCLUSIVE: GoTyme rethinks banking with its new app

Katja Hamilton 7 Oct 2026

Africa cannot afford another decade of potential

Digital

Africa cannot afford another decade of potential

Issued by Dentsu 23 Sep 2026

Source: Supplied.

Property Development

Absa brings SME and international banking to Dragon Square Mall

14 Sep 2026

Source: Supplied. GoTyme chief executive officer, Cheslyn Jacobs.

Banking

GoTyme's Cheslyn Jacobs: Building a faster, world class banking model

Katja Hamilton 11 Sep 2026

Smart money: Defining the role of enterprise PCs in financial services

Technology

Smart money: Defining the role of enterprise PCs in financial services

Werner Joubert, Issued by ASUS 18 Aug 2026

Banking

#WomensMonth | GoTyme Bank's Lucia Malapane: The future of financial inclusion

Katja Hamilton 11 Aug 2026

FNB eBucks, Clicks and Engen launch integrated rewards ecosystem

CRM

FNB eBucks, Clicks and Engen launch integrated rewards ecosystem

3 Aug 2026

South Africa’s most valuable brands add $14bn to their value, as MTN reclaims the no.1 spot

Research

South Africa’s most valuable brands add $14bn to their value, as MTN reclaims the no.1 spot

Issued by Kantar 28 Jul 2026

Jack Scott-King, Max Coleman, and James Clark, co-founders of SOTRU (Image supplied)

SMEs

Addressing fraud: Holistic infrastructure for trusted business communication

22 Jul 2026

Pepkor bets big on SA's informal economy with R21.3bn Flash-Shop2Shop fintech deal

Banking & Finance

Pepkor bets big on SA's informal economy with R21.3bn Flash-Shop2Shop fintech deal

22 Jul 2026

Disruptor brands cash in on SA’s retail banking sector

Banking & Finance

Disruptor brands cash in on SA’s retail banking sector

Issued by Caxton Media 21 Jul 2026

Regulation moves at the pace of legislation, but the threat landscape does not, says Rynier Schoeman, cyber architecture specialist and solutions consultant at Palo Alto Networks (Image source: © 123rf )

Banking

5 cybersecurity challenges SA’s financial institutions need to tackle now

Rynier Schoeman 20 Jul 2026

Source: Supplied.

Financial Services

Regent launches digital banking qualification for South Africa's evolving financial sector

17 Jul 2026

Source: Pexels.

Fintech

How one fintech provider is accelerating AI adoption across 1,500 banks

9 Jul 2026

Source: Supplied.

Banking

South African banks face a new AI warning on trust and consent

10 Jul 2026

Source: Supplied. Nita Morgan is director at Prime Loans.

Financial Services

Exclusive: Digital inclusion must also mean access to safe credit

Nita Morgan 19 May 2026

Source: Supplied. Ashish Rai, group chief executive officer of Aurionpro Solutions Limited.

Banking

DTB and Aurionpro drive next phase of East Africa banking digitalisation

30 Apr 2026

86% spike in digital fraud: Is AI overtaking consumer defences?

Security

86% spike in digital fraud: Is AI overtaking consumer defences?

Thalia Pillay 20 Apr 2026

Ecobank Transnational Incorporated has delivered a blockbuster financial performance for 2025, posting a profit of roughly $836m (Image source: © Financial Afrik )

Banking

Bank’s pan-African model regains traction, posts profit - despite headwinds

15 Apr 2026

Source: Reuters.

Banking

African banks outpace global peers on returns as revenues top $100bn, McKinsey says

Isaac Anyaogu 31 Mar 2026

Capitec unveils AI system to speed up client support

Mobile & Apps

Capitec unveils AI system to speed up client support

5 Mar 2026

Source: Supplied. Charl Kleynhans, Altron FinTech Senior Manager Implementations.

Fintech

The unexpected strengths of South African fintech in a turbulent market

Charl Kleynhans 20 Feb 2026

Capitec names Andrew Baker as new CIO amid tech strategy shift

Technology

Capitec names Andrew Baker as new CIO amid tech strategy shift

18 Feb 2026

Can banks restore trust after app failures shake customer confidence?

Banking & Finance

Can banks restore trust after app failures shake customer confidence?

Nitesh Singh 17 Feb 2026

From TymeBank to GoTyme Bank: A bold new digital-first approach

Banking

From TymeBank to GoTyme Bank: A bold new digital-first approach

4 Feb 2026

Shoprite Savings Stamps boom with over 20% yearly growth

Retailers

Shoprite Savings Stamps boom with over 20% yearly growth

4 Feb 2026

Source: Reuters.

Finance

Nedbank to buy majority stake in Kenya's NCBA for $856m

Nqobile Dludla 22 Jan 2026

RAPT BizTrendsTV | Mongezi Mtati: Local is better

BizTrendsTV

RAPT BizTrendsTV | Mongezi Mtati: Local is better

Danette Breitenbach 25 Nov 2025

Source: Supplied. TransBridj chief executive officer, Michael Lenz.

Proptech

Inside Africa's digital lending revolution: Where fintech meets proptech

13 Nov 2025

CRM, CX, UX

Confidence: The key differentiator for banking brands

12 Nov 2025

FNB retains title as South Africa’s Best Digital Bank in Human8’s SITEisfaction 2025 report

Marketing

FNB retains title as South Africa’s Best Digital Bank in Human8’s SITEisfaction 2025 report

Issued by Human8 7 Nov 2025

Digital fraud surges as AI reshapes financial crime in South Africa

4th Industrial Revolution

Digital fraud surges as AI reshapes financial crime in South Africa

5 Nov 2025

Source: Global Africa Network

Banking

TymeBank announces major rebrand for a global presence

24 Oct 2025

$TBWA\Hunt Lascaris and its client City Lodge Hotel Group won the Grand Effie Award 2025 (Image: Bizcommunity, Danette Breitenbach)$

Advertising

TBWA tops the Effies Awards SA

21 Oct 2025

Motorists warned as ghost fine scams rise before Aarto rollout

Maintenance

Motorists warned as ghost fine scams rise before Aarto rollout

14 Oct 2025

South African digital banking users call for smarter, more personalised experiences

CRM, CX, UX

South African digital banking users call for smarter, more personalised experiences

Issued by Human8 1 Oct 2025

When it’s you: Talking about scams, healing the shock, and taking action (A South African guide)

Cybersecurity

When it’s you: Talking about scams, healing the shock, and taking action (A South African guide)

Issued by Offernet 1 Sep 2025

Source: Supplied.

Banking

African Bank simplifies Smart ID access with new DHA partnership

21 Aug 2025

Ariana Issaias, director at Bowmans, Kenya

IP Law

#WomensMonth: Ariana Issaias, Bowmans' rising star, on being a woman in IP law

Shan Radcliffe 18 Aug 2025

Source: Gauteng Tourism Authority.

Banking

New era for Smart IDs as Capitec and FNB expand services nationwide

12 Aug 2025

2025 Effie Awards South Africa finalists announced

Marketing

2025 Effie Awards South Africa finalists announced

Issued by Association for Communication and Advertising 12 Aug 2025

Source: Supplied.

Fintech

From Africa to the world: PalmPay breaks into top 300 fintech companies

21 Jul 2025