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Bridge the gap between management and strategy. Become the adaptive leader the future demands

Omni HR Consulting Bridge the gap between management and strategy. Become the adaptive leader the future demands

1 Sep 2025

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Famous Brands and MoEngage join forces for personalised customer experiences

Famous Brands and MoEngage join forces for personalised customer experiences

The future of retail: RFID and digital passports boost sustainability

The future of retail: RFID and digital passports boost sustainability

By Lorna Hopkin 28 Aug 2025

Balancing innovation and stability: the retailer's dilemma

Balancing innovation and stability: the retailer's dilemma

By Peter Ludi 26 Aug 2025

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Leveraging unified commerce solutions for customer-centric retail success

Leveraging unified commerce solutions for customer-centric retail success

4 Oct 2023

DSV finds customers everywhere with AfriGIS

DSV finds customers everywhere with AfriGIS

AfriGIS 3 Oct 2023

Melon Mobile brings first fully digital eSIM to SA, CEO says innovation not done

Melon Mobile brings first fully digital eSIM to SA, CEO says innovation not done

Lindsey Schutters 2 Oct 2023

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SAB pledges commitment to digital agriculture and inclusive practices

29 Sep 2023

How far can machine learning and artificial intelligence go in the F&B sector?

How far can machine learning and artificial intelligence go in the F&B sector?

Phil Lewis 28 Sep 2023

Revolutionising retail efficiency through the power of the cloud

Revolutionising retail efficiency through the power of the cloud

Neil Coetzee 26 Sep 2023

The future of retail banking design: More than just a space to keep your cash

The future of retail banking design: More than just a space to keep your cash

Adrian Whines, BrandDNA 26 Sep 2023

Digital transformation brings new value to the customer experience

Digital transformation brings new value to the customer experience

Wayne Toms 22 Sep 2023

The internet of packaging

The internet of packaging

Johan du Toit 13 Sep 2023

The correct use of AI can bring value to your CX strategy

The correct use of AI can bring value to your CX strategy

Neville Quinton 13 Sep 2023

ConnectGroup on redefining field sales technology and cashless payments in Africa

ConnectGroup on redefining field sales technology and cashless payments in Africa

MegaVision Media 30 Aug 2023

Generative AI ushers in a new era for retail

Generative AI ushers in a new era for retail

22 Aug 2023

Source: © 123rf In South Africa's retail environment, data is still an untapped opportunity, yet it can revolutionise retail

Data an untapped opportunity in retail with potential to revolutionise the sector

Gerhard Nortjé 18 Aug 2023

Image supplied. CEM Africa 2023 takes place today and tomorrow in Cape Town.

#CEMAfrica2023: AI's impact on CX takes centre stage

15 Aug 2023

Source: Takealot Takealot.com is trialling its first-ever on-demand service, TakealotNow that will deliver within the hour

Takealot.com trials first-ever on-demand service, TakealotNow

15 Aug 2023

Chris Blair, CEO at 21st Century

How AI and blockchain can shape sustainability

Chris Blair 4 Aug 2023

The game launches today. Source: Supplied.

Game collaborates with Blackboard to debut local UGC merchandise on Roblox

4 Aug 2023

Image source: perig76 –

Why 360-degree technology is key to an efficient, tailored retail experience

Peter Ludi 2 Aug 2023

Samsung Galaxy Z Fold5 and Z Flip5. Source: Supplied

Samsung launches Galaxy Z Fold5 and Z Flip5

Lindsey Schutters 27 Jul 2023

Have you done enough to win over the consumers of the future?

Have you done enough to win over the consumers of the future?

Namrata Gotarne, NielsenIQ 27 Jul 2023

Image source: Aleksandra Gigowska –

How to give customers what they want in a loyalty programme

Nolan Daniel 24 Jul 2023

Source: © 123rf Driven by the frenzy of Black Friday,, November truly carries more gold in its pocket than any other month for eCommerce apps

Black Friday a key driver for e-commerce apps

20 Jul 2023

Claude Hanan and Luke Jedeikin are behind Bash and Superbalist. Source: Supplied.

E-commerce Titans: Meet the duo behind Bash and Superbalist

Karabo Ledwaba 19 Jul 2023

Image source: Ivan Samkov from

Technology offers financial inclusion for the rise of hybrid retail

12 Jul 2023

Source: © michaeljung -

Providing customer experience excellence using analytics and intuition

Yudhvir Seetharam 3 Jul 2023

Image source: Robert Churchill –

Retailers, are you keeping up with the evolution of consumer behaviour?

Serena Ho and Faheem Hoosen 30 Jun 2023

The mall says ticketless parking is now available. Source: Supplied.

The V&A Waterfront teams up with admyt to provide visitors with cashless, ticketless parking

29 Jun 2023

Source: © Shoprite Holdings Checkers is currently trialling a subscription deliver service, Xtra Savings Plus.

Checkers trials Xtra Savings Plus

Danette Breitenbach 23 Jun 2023

Peter Ludi, MD Solutions at redPanda Software

How invisible tech will underpin the retail store of the future

Peter Ludi 23 Jun 2023

Colin Erasmus, chief operations officer at Microsoft South Africa

Retail staff want more tech, research reveals

20 Jun 2023

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