The value of chameleon workers

© Vera Kuttelvaserova Stuchelova – 123RF.com

However, according to the 2016 Accenture Technology Vision Survey, a new type of worker has entered the marketplace – the chameleon. This new type of worker can adapt to change, learn new skills in a short space of time and seamlessly move from assignment to assignment. They are contributing to a new trend that Accenture refers to as the ‘liquid workforce’.

In the same study, in which 3,100 executives were interviewed, 80% said that within the next three years, the ‘chameleon worker’ will be their most valued workers. It is their proficiency with digital technology and their ability to embrace change that makes these new employees a valued asset.

Additional advantages of this workforce include their willingness to work as part of a team, openness to new training and a constantly evolving skill set. However, to attract, and more importantly, retain these new agile workers, businesses need to create an environment in which they can flourish.

Creating a fluid environment

The first and most important step is to move away from rigid business structures and create an environment where the chameleon workforce can achieve the change that they were brought in for. Human Resources departments will need to play a part in this change by moving away from people management and rather embracing the concept of ‘orchestrating talent’ to optimise an organisation’s output.

The largest employee input of 2015 is the introduction of millennials. These digital natives are increasingly becoming the largest sector of the workforce and businesses need to change to be able to engage with them differently.

In addition, rather than seeing themselves merely as ‘employees’ in the traditional sense, these employees see themselves as ‘customers’ of a business – and expect the management style and internal technology processes to reflect this. Systems such as HR and Payroll solutions, as well as business management solutions, need to be intuitive and offer the same user experience that employees get from the platforms they use in their personal lives.

Provide knowledge

‘Chameleons’ also have an unquenchable thirst for knowledge. Skills development is of the utmost importance to them. They look for employers who provide consistent online learning experiences, access to courses and information that can help them rapidly learn new skills.

Sage believes that genuine innovation requires diversity of thought. It is creating a culture in its business where the very best talent is hired, nurtured and supported. Changing the way it does business enables it to leapfrog into the future. The full product portfolio will be on show at Sage Summit, the world’s largest gathering of entrepreneurs and leaders of small and medium businesses, taking place in Chicago, US on 25-28 July 2016.