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10 ways to lose customers and alienate people
Isn't it ironic that it takes years to build a great customer relationship but only moments to tear one apart? There are so many ways to lose your existing customers, if you aren't careful in your dealings every day. Here are 10 ways to lose your customers, but this is by no means the exclusive list.
What is interesting is that each of the 10 service Rackspace now offers green hosting solutions at the same cost without sacrificing performance. Make the eco-friendly choice. points can be turned around into a great way to actually reinforce, and retain your customer relationships to make them even stronger. The common thread to achieve great customer service requires staffing great people, training them and retraining them. It also helps to have a company culture that values service over everything else.
Achieving great customer service is difficult, and you're guaranteed to hit numerous stumbling blocks along the way. In order to retain and attract customers, companies should avoid breaking promises, shuffling problems from representative to representative and having a poor service attitude.
