Relationship management | Bizcommunity

Relationship management | Bizcommunity

News

Listening is the new loud: The new era of lead generation

Marketing

Listening is the new loud: The new era of lead generation

Michelle Huxtable, Issued by We Do Digital 2 May 2025

Nominations now open for CIPS Africa's 2025 procurement excellence awards

Logistics & Transport

Nominations now open for CIPS Africa's 2025 procurement excellence awards

22 Apr 2025

Source: © 123rf A new report by the IAB South Africa, SA Content Creator Charter and the Influencer Marketing Perceptions Report examines the challenges and the massive untapped opportunities that exist in this market and has identified six trends

Digital

IAB SA: 6 key trends impacting influencer marketing

Casey Mantle,Dashni Vilakazi,Jolene Roelofse & Sanesh Maharaj 17 Apr 2025

Data breach at Pam Golding puts spotlight on protection laws in South Africa

Cybersecurity

Data breach at Pam Golding puts spotlight on protection laws in South Africa

Mark Thomas, Andrew Attieh 24 Mar 2025

Unlocking success: 5 ways to optimise customer-centricity

SMEs

Unlocking success: 5 ways to optimise customer-centricity

Jeremy Lang, Issued by Business Partners Limited 20 Mar 2025

Source: Pexels.

Property

Pam Golding Properties data breach: What you need to know and what’s being done

13 Mar 2025

How SMEs can harness hyper-personalisation to redefine consumer engagement

SMEs

How SMEs can harness hyper-personalisation to redefine consumer engagement

Gugu Mjadu, Issued by Business Partners Limited 11 Mar 2025

YOUKNOW Technologies adds HubSpot CRM to its premium technology stack

CRM, CX, UX

YOUKNOW Technologies adds HubSpot CRM to its premium technology stack

Issued by YOUKNOW Technologies 4 Mar 2025

Banking

2025 CE Index reveals top performers in banking customer satisfaction

28 Feb 2025

CCBSA announces new leadership appointments

Retail

CCBSA announces new leadership appointments

17 Feb 2025

How technology is shaping South Africa's retail landscape

Technology

How technology is shaping South Africa's retail landscape

Bonga Gumede 5 Feb 2025

Jonathan Goldberg, Chairman Global Business Solutions

Labour Law

Groundbreaking draft dismissal code to transform South Africa's workplace culture

Jonathan Goldberg 22 Jan 2025

Everlytic’s new API Communicator feature enhances customer engagement across multiple channels

CRM, CX, UX

Everlytic’s new API Communicator feature enhances customer engagement across multiple channels

Daniella Graham, Issued by Everlytic 9 Dec 2024

Mastering marketing basics for medium to large businesses

Marketing

Mastering marketing basics for medium to large businesses

Issued by Hoorah Digital 20 Nov 2024

Avoiding price traps: Tips for choosing hotel tech systems

Hospitality

Avoiding price traps: Tips for choosing hotel tech systems

11 Nov 2024

Maximising Your ERP and CRM investments: Not all managed services are made the same

CRM, CX, UX

Maximising Your ERP and CRM investments: Not all managed services are made the same

Issued by Altron Digital Business 10 Oct 2024

Master product innovation: Learning through failure and success by Yandisa Hene

Branding

Master product innovation: Learning through failure and success by Yandisa Hene

Issued by Yanda Growth Consulting 7 Oct 2024

Agribusiness

Boosting South Africa’s agribusiness: Practical strategies for growth and success

Phumla Mavundla 26 Sep 2024

The astonishing benefits of cloud-based ERP

Cloud

The astonishing benefits of cloud-based ERP

Anton Oosthuizen, Issued by QuickEasy Software 10 Sep 2024

#WomensMonth: Tarryn Knight shares her journey as Audi SA's marketing and PR leader

Dealers

#WomensMonth: Tarryn Knight shares her journey as Audi SA's marketing and PR leader

Imran Salie 23 Aug 2024

How e-commerce brands can win in the age of customer expectation

CRM

How e-commerce brands can win in the age of customer expectation

Khosi Ncube 22 Aug 2024

New Salesforce developer training programme launched for WC youth

Skills Training

New Salesforce developer training programme launched for WC youth

21 Aug 2024

More than employees: Lindiwe Sangweni-Siddo, from exile to excellence

Hospitality

More than employees: Lindiwe Sangweni-Siddo, from exile to excellence

Issued by City Lodge Hotels 12 Aug 2024

Financial Services

Stonehage Fleming announces several global promotions

22 Jul 2024

Mastering effective communication in small business is the key to success

SMEs

Mastering effective communication in small business is the key to success

Denise Maré, Issued by SAICA 9 Jul 2024

Travel trends in South Africa: Navigating sales-specific insights

Travel

Travel trends in South Africa: Navigating sales-specific insights

Andy Woods-Ballard 28 Jun 2024

V&A Waterfront Neighbourhood Awards have launched

Retail

V&A Waterfront Neighbourhood Awards have launched

24 Jun 2024

Ready for takeoff: Salesforce Partner V5 digital heads to Salesforce World Tour Essentials

Digital

Ready for takeoff: Salesforce Partner V5 digital heads to Salesforce World Tour Essentials

Issued by V5 Digital 4 Jun 2024

Source: Supplied. Antonie Goosen of Meridian Realty.

Proptech

The AI revolution in real estate: Transforming estate agents' business practices

21 May 2024

Everlytic frees up email marketing capacity for SA businesses

Marketing

Everlytic frees up email marketing capacity for SA businesses

Issued by Everlytic 15 May 2024

From sales to accounting, how MIS helps printing companies navigate complexities

Technology

From sales to accounting, how MIS helps printing companies navigate complexities

Issued by QuickEasy Software 12 Apr 2024

99% of consumers have changed their FMCG shopping habits to save money

FMCG

99% of consumers have changed their FMCG shopping habits to save money

22 Mar 2024

Marketing

AI-powered automation: A game-changer for marketers

Natascha Torres 19 Mar 2024

Source: Supplied. Vis Govender, co-founder of Everything.Insure and group chief executive officer of FirstEquity Group.

Fintech

The emergence of insurtech is transforming the role of the broker

Vis Govender 22 Mar 2024

Source: Supplied. Paul Calvey, partner and market leader, Oliver Wyman South Africa; Sandra Villars, partner, financial services, Oliver Wyman South Africa; and Pierre Romagny, partner, financial services, Oliver Wyman South Africa.

Trends

#BizTrends: 10 trends to watch in South African banking

7 Mar 2024

The future of conversational chat channels in SA

CRM

The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

From prospect to profit – why sales, CRM, and service desk software matters

CRM

From prospect to profit – why sales, CRM, and service desk software matters

Anton Oosthuizen, Issued by QuickEasy Software 13 Feb 2024

Leveraging AI: The secret weapon for your side hustle

Entrepreneurship

Leveraging AI: The secret weapon for your side hustle

Kerushan Govender 12 Feb 2024

Upgrading your manufacturing ERP in 2024? Here's what to look out for

Software

Upgrading your manufacturing ERP in 2024? Here's what to look out for

Issued by QuickEasy Software 22 Jan 2024

Image supplied. Cherylann Sawyer, managing partner at Ogilvy Digital, examines the pivotal micro, macro, and mega-trends shaping advertising

Advertising

#BizTrends2024: Cherylann Sawyer - Charting the future of advertising and technology

Cherylann Sawyer 9 Jan 2024

Fintech

2024 tech trends: AI-powered digital transformation dominates

Jordaan Burger 3 Jan 2024

Source: © 123rf The evolution of intent-based marketing is developing advanced attribution models to cover the entire customer journey, says Grant Lapping, digital executive +OneX

CRM, CX, UX

Developing advanced attribution models for the entire customer journey - online to offline

Grant Lapping 7 Dec 2023

Embracing core competencies over soft skills: Key foundations for future entrepreneurial triumph

How To Start Up

Embracing core competencies over soft skills: Key foundations for future entrepreneurial triumph

Alan Shannon 10 Nov 2023