Human interaction | Bizcommunity

Human interaction | Bizcommunity

News

Orms celebrates 30 years of creativity, community and business resilience

Retailers

Orms celebrates 30 years of creativity, community and business resilience

22 May 2026

SA’s entry‑level office jobs face massive AI risk, Old Mutual warns

4th Industrial Revolution

SA’s entry‑level office jobs face massive AI risk, Old Mutual warns

7 May 2026

Celeste Whitaker, founder and director of Fizz Marketing says the balance between technology and human insight will continue to define exceptional event experiences (Image source: © 123rf )

Events & Conferencing

Exceptional event experiences: Balancing AI and human insight

Celeste Whitaker, 6 May 2026

Marketing

From AI companionship to brand trust, Warc outlines 2026's key trends

24 Apr 2026

Radio & Audio

40 years young

Issued by Algoa FM 19 Mar 2026

#BizTrends2026 | AutoTrader's CEO: Top automotive trends for Chinese manufacturers

Trends

#BizTrends2026 | AutoTrader's CEO: Top automotive trends for Chinese manufacturers

George Mienie 27 Jan 2026

Adheesh Ori, senior director within Accenture Song, South Africa says the South African automotive landscape is clearly evolving, not only through technology or electrification, but in the mindset of the customer behind the purchase (Image source: © 123rf )

CRM, CX, UX

Meeting the South African modern car buyers where the customer experience matches the expectation

Adheesh Ori 8 Jan 2026

Marketing

Phygital: The future of brand connection in a blended world

Bonita Christie 28 Nov 2025

Hospitality

Hospitality doubles down on human talent in response to AI transformation

Sandra Kneubuhler 14 Nov 2025

Professional customer service in the age of AI: Why humans remain the anchor

Artificial Intelligence

Professional customer service in the age of AI: Why humans remain the anchor

Dr Mariette Frazer, Issued by University of Johannesburg - Marketing Management 29 Oct 2025

Promptathons: Catalysing AI Adoption and Innovation in the Enterprise

Education

Promptathons: Catalysing AI Adoption and Innovation in the Enterprise

Issued by Shaper 8 Jul 2025

Tribeca PR's managing partner Davina Malan shares seven ways to build loyalty and keep clients with you for the long term (Image supplied)

PR & Communications

7 ways to build loyalty and retain clients in the long term

10 Sep 2025

Travel trends shaping 2026: From AI to authentic experiences

Travel

Travel trends shaping 2026: From AI to authentic experiences

Corné Alberts 5 Sep 2025

AI's efficiency in meetings: a double-edged sword for SMEs?

Entrepreneurship

AI's efficiency in meetings: a double-edged sword for SMEs?

Yudhvir Seetharam 3 Sep 2025

Will AI reshape the future of advertising? Gen Z demands authenticity

Artificial Intelligence

Will AI reshape the future of advertising? Gen Z demands authenticity

18 Jul 2025

Striking the right balance between AI, people, and practical strategy

Artificial Intelligence

Striking the right balance between AI, people, and practical strategy

Issued by Can!do 30 Jun 2025

Steers used facial recognition software and created a selfie booth with a difference: “The Cheesier the Smile, the Cheesier the Reward” (Image supplied)

Advertising

AI isn't the enemy, your lack of progress is, now say cheese

Mike Sharman 9 Jun 2025

The AI-resilient professional: Future careers in the age of automation

Higher Education

The AI-resilient professional: Future careers in the age of automation

Hoosen Essof and Deepti Govind, Issued by Regent Business School 29 May 2025

Want to scale in the digital economy? Fix your customer experience first

Technology

Want to scale in the digital economy? Fix your customer experience first

Issued by Ignition Group 26 May 2025

Source: © 123rf The IAS Media Assurance Masterclass series, in partnership with Media Marketing Compliance (MMC), continues its four-part masterclass series with a deep dive into programmatic media, exposing inefficiencies and shedding light on the challenges and solutions facing advertisers today

Marketing & Media

IAS Media Assurance Masterclass Series spotlights Programmatic Media

24 Apr 2025

You built a great website, but my agent doesn’t care!

CRM, CX, UX

You built a great website, but my agent doesn’t care!

Andre Fredericks, Issued by Sanlam Fintech 28 Mar 2025

Sonja Cilliers and Maryke Groenewald from Professional Mind Resilience Institute (PMRI), South Africa

Law Practice

Why legal professionals need to start thinking like designers

Sonja Cilliers and Maryke Groenewald 2 Apr 2025

Is excessive use of AI tools killing your in-bound marketing plans?

Tourism & Travel

Is excessive use of AI tools killing your in-bound marketing plans?

Issued by ANEW Hotels & Resorts 10 Feb 2025

The tourism job revolution: Adapting to AI, sustainability, and evolving consumer demands

Tourism

The tourism job revolution: Adapting to AI, sustainability, and evolving consumer demands

Siya Mthethwa 3 Mar 2025

Trends

#BizTrends2025: Why employer branding will matter more than ever in 2025

Celeste Sirin 20 Jan 2025

Agency gets finalist nod for 3 top marketing awards

Marketing

Agency gets finalist nod for 3 top marketing awards

Issued by Matte BLK 6 Nov 2024

Image source: Boris Vasilenko –

Management & Leadership

Humility: A human advantage AI can’t compete with

Celeste Sirin 1 Nov 2024

Human connection in a digitally-driven world

Digital

Human connection in a digitally-driven world

Daniela Thom, Issued by Helm 23 Oct 2024

Marketing

Why brand marketing is important for your business even though you only want sales

Issued by Firejuice 18 Oct 2024

VML’s Future Shopper Report 2024: a global snapshot of the modern shopper

Trends

VML’s Future Shopper Report 2024: a global snapshot of the modern shopper

18 Sep 2024

Virtual reality laboratory bridges the gap between psychology and technology

Higher Education

Virtual reality laboratory bridges the gap between psychology and technology

Issued by North-West University (NWU) 3 Sep 2024

Discovery takes first 2 places on Ask Afrika Orange Index winners podium

CRM, CX, UX

Discovery takes first 2 places on Ask Afrika Orange Index winners podium

Issued by ASK AFRICA 29 Aug 2024

Drones optimise last-mile deliveries and healthcare access

Supply Chain

Drones optimise last-mile deliveries and healthcare access

30 Jul 2024

Better understanding of the long-term consumer landscape can improve marketing effectiveness

Marketing

Better understanding of the long-term consumer landscape can improve marketing effectiveness

David Blyth, Issued by eatbigfish 8 May 2024

Frank Madikologa, Legal Assistant & Researcher at Thulamela Chambers

Law Practice

Could AI replace the human element in arbitration?

Frank Madikologa 10 Apr 2024

Unlocking global sales potential for local businesses

Sales

Unlocking global sales potential for local businesses

Mark Mwongela Ngungi 2 Apr 2024

Image source: Comaniciu Dan –

Media & Entertainment Law

PoPIA's telemarketing loophole: Can it be closed?

Jodi Poswelletski and Keitumetse Khutsoane 14 Mar 2024

Keeping up with order fulfilment in Africa's e-commerce surge

E-commerce

Keeping up with order fulfilment in Africa's e-commerce surge

5 Mar 2024

5 trends driving change in SA’s retail industry

Trends

5 trends driving change in SA’s retail industry

Regan Adams 26 Feb 2024

Humans and AI – Exploring the cycle of complementary coexistence

Digital

Humans and AI – Exploring the cycle of complementary coexistence

Henda Scott, Issued by Helm 1 Feb 2024

#BizTrends2024: Regine le Roux - Why businesses need to prioritise effective communication

PR & Communications

#BizTrends2024: Regine le Roux - Why businesses need to prioritise effective communication

Regine le Roux 31 Jan 2024

The top IT skills for 2024

4th Industrial Revolution

The top IT skills for 2024

23 Jan 2024

From stunted development to obesity, screens are bad for kids

4th Industrial Revolution

From stunted development to obesity, screens are bad for kids

10 Jan 2024

Source: © 123rf Mariette Frazer, a lecturer in retail marketing in the Department of Marketing, says the retail sector finds itself on the brink of another transformative phase

Technology

Retail 2024: Technology driving change, but leadership is the navigator

Mariette Frazer, Issued by University of Johannesburg - Marketing Management 5 Jan 2024

The future of retail banking design: More than just a space to keep your cash

Banking & Finance

The future of retail banking design: More than just a space to keep your cash

Adrian Whines, Issued by BrandDNA 26 Sep 2023