CRM, CX, UX News

Last 2 days|Last 7 days|Last 30 days

More news

Image credit: Clark Young on Unsplash.

SA's real 'main market' is where brands will grow market share

Andrew Weinberg 25 Sep 2019

Far behind the CX trend

Far behind the CX trend

Zama Mlanjana 23 Sep 2019

4 ways brands can incorporate chat messaging into their marketing strategy

4 ways brands can incorporate chat messaging into their marketing strategy

Wayne Flemming 19 Sep 2019

#GartnerSYM: Offering the 'everything customer' the multi-experience

#GartnerSYM: Offering the 'everything customer' the multi-experience

Leigh Andrews 17 Sep 2019

Techquilibrium, as explained at Gartner Symposium 2019. Image via Hypertext Africa on .

#GartnerSYM: Avoid disruption, reach 'techquilibrium' in any industry

Leigh Andrews 16 Sep 2019

Image credit: 95C from Pixabay.

Reaching the base-of-the-pyramid consumer

Lorraine Gwewera 10 Sep 2019

The 2019/20 Ask Afrika Icon Brands winners were announced at The Venue in Melrose Arch on 29 August 2019. Image supplied.

Topline trends from the 2019 Ask Afrika Icon Brands survey

Sarina de Beer 9 Sep 2019

Image credit: Mervyn Chan on Unsplash.

#FutureFitYourself: Could sentiment analysis be the magic wand for understanding the contemporary consumer?

Carmen Murray 5 Sep 2019

Customer loyalty - It's a dog's life

Customer loyalty - It's a dog's life

David Alves 4 Sep 2019

Slide from Bagley's presentation.

Click this! Email marketing myths, debunked!

Leigh Andrews 3 Sep 2019

Image credit: Thought Catalog on Unsplash.

Do you know what your customers want their customers to experience?

Jane Stevenson 3 Sep 2019

Image credit: rawpixel from Pixabay.

Surely retention and acquisition are both part of the customer journey

Natalie McCrae 2 Sep 2019

#FairnessFirst: Understand true diversity to become more inclusively creative

#FairnessFirst: Understand true diversity to become more inclusively creative

Leigh Andrews 2 Sep 2019

BizTrends 2020: Make the vision Towards Africa 2020 possible

BizTrends 2020: Make the vision Towards Africa 2020 possible

Bizcommunity.com 29 Aug 2019

Let's do Biz