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World PR Day

Bridging gaps and building narratives that matter

PR helps brands earn a place in culture

Evan-Lee Courie

PR the thread that weaves connection across the fabric of society

Kisha Reader-Bain

Your voice matters

Bridget von Holdt

PR is the voice that shapes the scene

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Loyalty programmes aren’t fit for purpose: here’s how to fix them

Loyalty programmes aren’t fit for purpose: here’s how to fix themAlex de Bruyn

Why service matters more than ever: the message from 86% of customers

Why service matters more than ever: the message from 86% of customersBruce von Maltitz

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Covid-19 driving fundamental shifts in Africa's consumers

Covid-19 driving fundamental shifts in Africa's consumers

27 May 2020

Apollo Brands revamps Under Armour retail offering during lockdown

Apollo Brands revamps Under Armour retail offering during lockdown

26 May 2020

3 factors impacting online shopping in SA, and how to address them during lockdown

3 factors impacting online shopping in SA, and how to address them during lockdown

Semona Pillay 22 May 2020

Photo by Lukas from .

SA marketers fostering meaningful customer relationships beyond first purchase [report]

21 May 2020

Using beauty as a vehicle for economic inclusion

Using beauty as a vehicle for economic inclusion

Lauren Hartzenberg 20 May 2020

Dis-Chem to acquire Baby City for R430m

Dis-Chem to acquire Baby City for R430m

15 May 2020

Image credit: .

Customer service matters

Regine le Roux 15 May 2020

Charting a course for post-Covid retail regeneration

Charting a course for post-Covid retail regeneration

14 May 2020

Photo by John Schnobrich on .

How brands can be there for at-home consumers

Michael Gullan 13 May 2020

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Anxious South Africans to cut spending as impact of Covid-19 unfolds

11 May 2020

How Covid-19 is shifting retail customer priorities - report

How Covid-19 is shifting retail customer priorities - report

8 May 2020

SA businesses innovate in the face of lockdown constraints

SA businesses innovate in the face of lockdown constraints

7 May 2020

Anticipating consumer behaviours after the 'Great Lockdown'

Anticipating consumer behaviours after the 'Great Lockdown'

Nigel Hollis, Kantar 30 Apr 2020

The reinvention of retail following Covid-19

The reinvention of retail following Covid-19

Cecil Ungerer 23 Apr 2020

Adapting traditional trade strategy for the Covid-19 retail reality

Adapting traditional trade strategy for the Covid-19 retail reality

Richard Wells 21 Apr 2020

Beyond Covid-19: How retail and the food & beverage industry will evolve

Beyond Covid-19: How retail and the food & beverage industry will evolve

15 Apr 2020

Covid-19 will bring about a retail apocalypse

Covid-19 will bring about a retail apocalypse

Howard Saunders 8 Apr 2020

When the coronavirus gets tough, the tough get stockpiling

When the coronavirus gets tough, the tough get stockpiling

Xiaodan Pan, Benny Mantin and Martin Dresner 3 Apr 2020

Image credit: Mikaala Shackelford on .

CX from a millennial perspective

Pieter De Villiers 2 Apr 2020

Clicks is now an eBucks rewards partner

Clicks is now an eBucks rewards partner

2 Apr 2020

Covid-19: Could remote working help retail re-evaluate its agenda?

Covid-19: Could remote working help retail re-evaluate its agenda?

1 Apr 2020

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Brands and retailers have not yet closed the gap between consumer insight and shopper action - report

1 Apr 2020

Consumer behaviour intensifies as Covid-19 outbreak forces new shopping patterns

Consumer behaviour intensifies as Covid-19 outbreak forces new shopping patterns

26 Mar 2020

Coronavirus-led changes in consumer behaviour

Coronavirus-led changes in consumer behaviour

25 Mar 2020

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Digital content is meaningless without unique experiences

Darren Johnston 23 Mar 2020

Image source: Getty/Gallo

Banking sector needs to strike balance between digital and traditional channels

18 Mar 2020

Image source: You X Ventures via .

Experience design thinking: Using tourists, fish and maps [Part 2]

Simon de Haast 16 Mar 2020

Mr D Food announced as new eBucks Rewards partner

Mr D Food announced as new eBucks Rewards partner

16 Mar 2020

These are SA's favourite loyalty programmes for 2019/20

These are SA's favourite loyalty programmes for 2019/20

13 Mar 2020

Chatbots to facilitate $142bn of consumer retail spend by 2024

Chatbots to facilitate $142bn of consumer retail spend by 2024

12 Mar 2020

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