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World PR Day

PR is the dark arts of integrated marketing communications

Bridging divides through powerful storytelling

Khaya Buthelezi

The appeal of legacy media

Ciaran R. Maidwell

PR builds narratives, weaves stories and amplifies diverse voices

Bridging gaps and building narratives that matter

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RAPT BizTrendsTV: Faith Popcorn: The people's pushback trend

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Maximise customer loyalty with the right combination of rewards

Maximise customer loyalty with the right combination of rewardsAndrew Solomon

Loyalty programmes aren’t fit for purpose: here’s how to fix them

Loyalty programmes aren’t fit for purpose: here’s how to fix themAlex de Bruyn

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Are brands living up to client expectations?

Are brands living up to client expectations?

Jedd Cokayne 23 Apr 2019

Up, close and very personalised

Up, close and very personalised

Refilwe Maluleke 23 Apr 2019

Customer satisfaction is not enough. Delight your customers!

Customer satisfaction is not enough. Delight your customers!

Mornay Roberts-Lombard 23 Apr 2019

Six steps to successful customer relationship management

Six steps to successful customer relationship management

Eben Esterhuizen 16 Apr 2019

Macy's new creative in-store retail concept, Story

Macy's new creative in-store retail concept, Story

12 Apr 2019

Shifting the cloud on consumer behaviour

Shifting the cloud on consumer behaviour

Isana Cordier 9 Apr 2019

The need for speed in modern retail

The need for speed in modern retail

Refilwe Maluleke 8 Apr 2019

Will CX make or break your business?

Will CX make or break your business?

5 Apr 2019

How AR and VR will transform the retail experience

How AR and VR will transform the retail experience

Fundisiwe Maseko 4 Apr 2019

PwC releases consumer insights survey for 2019

PwC releases consumer insights survey for 2019

3 Apr 2019

Data-led creativity: A marriage that won't separate brands and customers

Data-led creativity: A marriage that won't separate brands and customers

Charl van Rooyen 2 Apr 2019

#PowerofMom2019: Women transition from 'selfish' to 'conscious' spenders

#PowerofMom2019: Women transition from 'selfish' to 'conscious' spenders

1 Apr 2019

"We are what we see" - Marian Salzman

"We are what we see" - Marian Salzman

Juanita Pienaar 1 Apr 2019

Coricraft embraces digital in store

Coricraft embraces digital in store

Lauren Hartzenberg 1 Apr 2019

Consumer demand at the forefront of African business priorities

Consumer demand at the forefront of African business priorities

28 Mar 2019

African retailers have the opportunity to re-imagine a data-driven sector

African retailers have the opportunity to re-imagine a data-driven sector

Toros Esim 27 Mar 2019

Are your Employee Experience efforts misguided?

Are your Employee Experience efforts misguided?

27 Mar 2019

Mind(set)

Mind(set)

Lara-Anne Derbyshire 27 Mar 2019

Building customer relationships in an age of disloyalty

Building customer relationships in an age of disloyalty

Wynand Smit 25 Mar 2019

#ECO19: How to build and sustain the trust of the online consumer

#ECO19: How to build and sustain the trust of the online consumer

Maroefah Smith 25 Mar 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?

#ECO19: Is your mobile commerce strategy excluding the mass market?

Lauren Hartzenberg 22 Mar 2019

#SeamlessSA: 6 steps to starting an e-commerce store in South Africa

#SeamlessSA: 6 steps to starting an e-commerce store in South Africa

Maroefah Smith 22 Mar 2019

Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.

#ECO19: Unpack why your brand story matters before you start telling it

Leigh Andrews 20 Mar 2019

#SeamlessSA: Stay woke and grow your business

#SeamlessSA: Stay woke and grow your business

Maroefah Smith 20 Mar 2019

#SeamlessSA: A holistic approach to delivering great retail customer experience

#SeamlessSA: A holistic approach to delivering great retail customer experience

Lauren Hartzenberg 20 Mar 2019

Chantel Botha of BrandLove in action at eCommerce Africa 2019.

#ECO19: Why brands need to create emotional experiences for Generation CX

Leigh Andrews 19 Mar 2019

#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community

#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community

Maroefah Smith 19 Mar 2019

2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

19 Mar 2019

#SeamlessSA: Physical retail needs to step up

#SeamlessSA: Physical retail needs to step up

Lauren Hartzenberg 18 Mar 2019

Is your organisation customer centric?

Is your organisation customer centric?

14 Mar 2019

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