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The Township Marketing Podcast: Stories and strategies for marketing success in kasi commerce

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The missing link between AI and great CX

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The 7th edition of the South African Customer Experience Report has been released (Image supplied)

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supplied: Janet Berger, creative strategist, Flow Communications

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Image supplied: Nic Ray, DataEQ CEO

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Are chatbots the silver bullet to online CX?

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Top trends for loyalty programmes in 2022

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Source: © HONGQI ZHANG

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Warc Awards for Effectiveness 2022 names three juries

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Source: © Ivelin Radkov

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Source: © Wavebreak Media Ltd

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