HR & Management News South Africa

Your staff is on the go, is your ERP system?

When it comes to mobilising an enterprise resource planning (ERP) deployment, the modules that are typically touted as quick wins are the sales function and supply chain management. However, arguably the function that offers companies the most opportunity for mobilised ERP is the human resources department.
Your staff is on the go, is your ERP system?

This is where companies stand to gain the most immediate ROIs, as well as test mobilised processes across the entire company. This is specifically relevant to big enterprises with thousands of employees, either in one location or in multiple locations across the country or around the world, parastatal organisations and the mining industry, amongst others.

Looking for quick wins, something as simple as mobilising payslips can save companies significant amounts in terms of admin costs, employee costs and printing costs. Likewise mobilising leave requests, time sheets, sick leave and other absences. What's more, with no paperwork to pile up, the info is always up-to-date - giving management a bird's eye view of the state of their employees and the company's productivity.

Playing a role in all aspects

Mobilising the HR ERP module can play a role in all aspects of the employee lifecycle, from recruitment, through up-skilling and promotion, to resignation or retirement. Take the mining industry as an example: mobilising the recruitment process opens up the opportunity to more people, even those that don't have access to a computer. Candidates can apply remotely via a mobile device.

Company communication can also receive a fillip from mobilised HR ERP: for mobile employees and those that don't have access to a computer in their day-to-day role, a mobile device is the only way to share urgent and important internal communications.

What's more, as indicated by the latest industry shift towards employees bringing their own mobile devices into the workplace, rather than being issued with company devices any more, employees' relationships with their mobile devices have changed, resulting in far stronger uptake for mobile initiatives than any other. Therefore, companies that may have been struggling to convert staff to new online processes and procedures are likely to find that their employees embrace mobile processes with great gusto. Indeed, your staff and consultants are probably requesting this functionality today.

Mobilise that workforce

But, and here's the clincher, to really benefit from the massive opportunities, efficiencies and savings that a mobilised HR ERP can bring a company, it is necessary to mobilise the entire workforce, not just those who own smartphones and tablets. For instance, for a mine to realise the ROI of mobilising payslips, it needs to mobilise the payslip of each and every employee including those who have more basic cellphones. In addition, as mentioned, thanks to employees bringing their own devices into the workplace, there is severe device fragmentation - making even developing for just the smartphone crowd a challenge.

Companies also have to match the sophistication of the device, for instance an iPhone user is not going to be happy with a USSD-based service, because they are familiar and comfortable with far more sophisticated applications.

By using a mobile enterprise application platform (MEAP) to build and manage the mobile interface between a HR ERP system and employees, a company can overcome all of these challenges. A MEAP allows a company to roll out a service on all current mobile platforms and future proofs the service against the emergence of new technology. The mobile service is able to match the sophistication (or lack thereof) of the device it is being used on, presents the most relevant data according to the employee's role and ensures the security and standardisation of any data being sent or received.

By taking this route, a company can unlock the opportunity of a mobilised HR ERP module, not to mention the value of the investment in the system itself.

Find out more at http://ramp.virtualmobiletech.com

About Virtual Mobile Technologies

Virtual Mobile Technologies' mission is to make it possible for enterprises to mobilise their operations irrespective of the mobile devices used by employees and customers. This allows companies to unlock and realise the full value of their investments in ERP, CRM and other enterprise services.

Companies using VMT's services do not have to take the risk of choosing one mobile channel or device and excluding all others, nor do they need to cater for the expense of building and managing mobile applications for all present and future devices.

By using VMT's mobile enterprise application platform RAMP, companies can rollout enterprise-grade applications to all current and future handsets in the organisation, and also deliver appropriate user experiences for each handset. So an advanced smartphone user does not have to sacrifice features and usability, but an entry-level handset user can still access all the features of the application via a channel such as Applications, Mobile web, SMS or USSD.

The company was founded in 2005 and is backed by the Mvelaphanda Group. Its clients include beauty house Elizabeth Arden, Woolworths Financial Services, TransUnion and Imbongi Capital.

Find out more at http://ramp.virtualmobiletech.com.

About Arno du Toit

Arno du Toit is chief commercialisation officer at Virtual Mobile Technologies. Email him at moc.hcetelibomlautriv@onra or call +27 (0) 21 424 7818
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